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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bizzabo

    Score3.8 out of 10
    Enterprise companies (1,001+ employees)
    Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.

    $5,988

    per year per user

    ON24

    Score7.5 out of 10
    N/AON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A
    Pricing
    BizzaboON24
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BizzaboON24
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsBizzabo's seat-based pricing model includes out-of-the-box functionality and a range of premium add-ons.—
    More Pricing Information
    Community Pulse
    BizzaboON24
    Considered Both Products
    Bizzabo
    Chose Bizzabo
    In terms of functionaly and customisations Bizzabo is way better than ON24. ON24 forms were pretty basic and boring for the end user. They didn't really have any customisations options as compared to Bizzabo whci has really great options to customise the webpage and make it …
    Incentivized
    Chose Bizzabo
    I was not responsible in the decision-making process for picking Bizzabo. I have used or evaluated the other tools in other roles.
    Incentivized
    Chose Bizzabo
    Bizzabo is more user friendly than other similar platforms for event managers, attendees and speakers
    Incentivized
    Chose Bizzabo
    Customization of the layout, Learning curve to be able to create and host an event. Integration with our CRM.
    Incentivized
    Chose Bizzabo
    Bizzabo is the most polished and user-friendly event platform that I've evaluated. It allows us to host our entire event program under one umbrella rather than piecing together multiple software to execute different types of events. Their customer success team is unmatched, and …
    Incentivized
    Chose Bizzabo
    We moved from working with an agency that used Eventsforce to using Bizzabo in-house. The main reason for the switch was to be able to use a web builder in-house and have access ourselves to change the website while keeping a consistent and impactful look and feel to the sites …
    Incentivized
    Chose Bizzabo
    We're been with Bizzabo for 2 years. As of now, it is our preferred choice based on the all the work we have done with them and continued growth we have seen on there end to provide an enhancement to our virtual offerings in following years.
    Incentivized
    Chose Bizzabo
    Our team looked at other potential solutions to our virtual shows but ultimately ended on Bizzabo. The security that Bizzabo offers with its customer support team and reliable platform drew us to them. The features provided have allowed us to put on great shows for our …
    Incentivized
    Chose Bizzabo
    appeared to be much easier to use and better pricing
    Incentivized
    Cvent
    Chose ON24
    in the middle
    Incentivized
    Chose ON24
    ON24 provides way more customization option it also takes care of the logistics needed from the start to the end - everything can be done from ON24 so that’s really helpful. There’s also a very robust on-demand provision that is especially helpful in ensuring that we reach as …
    Incentivized
    Chose ON24
    We currently use ON24 and I was curious about what competitors have to offer.
    Incentivized
    Key User Insights
    Would buy again
    84%
    Would buy again
    66 Answers
    94%
    Would buy again
    137 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    55 Answers
    94%
    Delivers good value for the price
    102 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    67 Answers
    95%
    Happy with the feature set
    143 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    45 Answers
    95%
    Lived up to sales and marketing promises
    88 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    59 Answers
    94%
    Implementation went as expected
    94 Answers
    Features
    BizzaboON24
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Bizzabo and ON24
    Feature
    Bizzabo
    8.2
    35 Ratings
    5% below category average
    ON24
    9.7
    1 Ratings
    12% above category average
    Responsive Design for Web Access8.330 Ratings10.01 Ratings
    Mobile Application7.830 Ratings9.01 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.428 Ratings10.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Bizzabo and ON24
    Feature
    Bizzabo
    7.3
    32 Ratings
    14% below category average
    ON24
    8.3
    413 Ratings
    1% below category average
    Calendar integration7.424 Ratings8.1356 Ratings
    Meeting initiation7.419 Ratings10.04 Ratings
    Integrates with social media7.414 Ratings10.03 Ratings
    Record meetings / events7.819 Ratings7.1395 Ratings
    Slideshows8.215 Ratings7.2392 Ratings
    Event registration5.630 Ratings7.4389 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Bizzabo and ON24
    Feature
    Bizzabo
    8.2
    22 Ratings
    2% below category average
    ON24
    8.3
    416 Ratings
    1% below category average
    Live chat7.920 Ratings10.04 Ratings
    Audience polling8.417 Ratings6.8377 Ratings
    Q&A8.321 Ratings8.1413 Ratings
    Online Events Security
    Comparison of Online Events Security features of Bizzabo and ON24
    Feature
    Bizzabo
    8.4
    32 Ratings
    2% below category average
    ON24
    9.0
    384 Ratings
    5% above category average
    User authentication8.429 Ratings10.03 Ratings
    Participant roles & permissions8.529 Ratings8.9374 Ratings
    Confidential attendee list8.323 Ratings8.0357 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Bizzabo and ON24
    Feature
    Bizzabo
    8.1
    37 Ratings
    4% below category average
    ON24
    8.0
    390 Ratings
    6% below category average
    Branding options6.433 Ratings8.5382 Ratings
    Integration to Marketing Automation8.824 Ratings7.9335 Ratings
    Attendee list export9.136 Ratings7.638 Ratings
    Virtual Event
    Comparison of Virtual Event features of Bizzabo and ON24
    Feature
    Bizzabo
    7.4
    41 Ratings
    8% below category average
    ON24
    8.8
    42 Ratings
    9% above category average
    Registration, RSVP, and ticketing5.940 Ratings10.01 Ratings
    Email marketing5.036 Ratings6.538 Ratings
    Livestreaming7.626 Ratings10.01 Ratings
    Audience engagement8.531 Ratings8.042 Ratings
    Event recording8.425 Ratings10.01 Ratings
    Virtual booths7.913 Ratings10.01 Ratings
    Networking7.829 Ratings9.01 Ratings
    Event analytics8.138 Ratings7.242 Ratings
    Best Alternatives
    BizzaboON24
    Small Businesses
    Whova
    Score9.6 out of 10
    Whova
    Score9.6 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    Splash
    Score7.7 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.9 out of 10
    Webex Events (formerly Socio)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BizzaboON24
    Likelihood to Recommend
    4.2
    (82 ratings)
    6.8
    (461 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.9
    (44 ratings)
    Usability
    4.6
    (3 ratings)
    9.0
    (28 ratings)
    Availability
    9.1
    (2 ratings)
    9.0
    (210 ratings)
    Performance
    9.1
    (2 ratings)
    7.7
    (8 ratings)
    Support Rating
    5.9
    (3 ratings)
    9.9
    (33 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    3.6
    (5 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    7.5
    (12 ratings)
    Configurability
    7.3
    (1 ratings)
    8.0
    (6 ratings)
    Contract Terms and Pricing Model
    8.2
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    7.7
    (5 ratings)
    Product Scalability
    8.2
    (2 ratings)
    6.4
    (231 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (6 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    7.7
    (7 ratings)
    User Testimonials
    BizzaboON24
    Likelihood to Recommend
    Bizzabo
    Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!
    Incentivized
    Read full review
    Cvent
    I find that ON24 caters for all types of organisations, having it allows for more choice/options. The experience around virtual events if fantastic and the ON24 team is constantly improving the platform. If you want to run a virtual events programme where you want to generate leads and track engagement, then ON24 is the platform for you
    Incentivized
    Read full review
    Pros
    Bizzabo
    • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
    • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
    • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
    Incentivized
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    Cvent
    • Registration pages are easy to build and look clean
    • Console (audience view) offers many tools to use for presentations and to engage the audience
    • Reporting and analytics are robust and provide detailed reports that help us process attendees in our marketing database
    • Support team and responsive and helpful
    Incentivized
    Read full review
    Cons
    Bizzabo
    • Our attendees complained about having to login every time to view content
    • You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
    • The email system is hard to format within Bizzabo
    • Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
    • Reports were missing data and it took two weeks to get corrected
    • When recording a session, you have to go back and download it, and then upload it. This process should be easier.
    Incentivized
    Read full review
    Cvent
    • There was a recent update within the past year where the UX designer or developer thought it would be best to wide all titles from the audience view until they placed their mouse on top of the window. That was the worst mistake, as we have a moderator script where we tell the audience what each of the tool bars are and they can’t grasp what the tool is without putting their mouse there. From an accessibility standpoint point, it’s back to 1999 when there was no laws about accessibility.
    • Number one above is a major pain point.
    • ON24 needs to do a better job of introducing features and soliciting feedback from their customers vs making a high impactful change like #1 described above.
    Incentivized
    Read full review
    Likelihood to Renew
    Bizzabo
    Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.
    Incentivized
    Read full review
    Cvent
    ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
    Incentivized
    Read full review
    Usability
    Bizzabo
    Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
    Incentivized
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    Cvent
    97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
    Incentivized
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    Reliability and Availability
    Bizzabo
    We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.
    Incentivized
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    Cvent
    ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
    Incentivized
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    Performance
    Bizzabo
    We've never had any complaints from users about access to the platform or load times. From and admin portal perspective, no issues there either.
    Incentivized
    Read full review
    Cvent
    Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
    Incentivized
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    Support Rating
    Bizzabo
    Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
    Incentivized
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    Cvent
    ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
    Incentivized
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    In-Person Training
    Bizzabo
    No answers on this topic
    Cvent
    Great communication and clarity
    Read full review
    Online Training
    Bizzabo
    No answers on this topic
    Cvent
    On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
    Incentivized
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    Implementation Rating
    Bizzabo
    I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.
    Incentivized
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    Cvent
    We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
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    Alternatives Considered
    Bizzabo
    Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than Eventbrite, which we appreciate.
    Incentivized
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    Cvent
    From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really valuable. I don't know about pricing differences, but if the competitors were comparable, I would still select ON24.
    Incentivized
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    Contract Terms and Pricing Model
    Bizzabo
    The terms and pricing were very clear and understandable upfront. The ability to understand the drivers and levers that can be changed and the impact on the pricing really drove a high level of trust in the process.
    Incentivized
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    Cvent
    No answers on this topic
    Scalability
    Bizzabo
    It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
    Incentivized
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    Cvent
    The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
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    Return on Investment
    Bizzabo
    • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
    • We hope to use Bizzabo as a tool to recruit more clients i the future
    • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
    Incentivized
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    Cvent
    • We get a lot of MQLs from our webinars. The integration with SFDC is a game changer over platforms that don't offer that integration.
    • The addition of emojis and chat to our event consoles has greatly increased our engagement.
    • We love marketing the fact that on-demand viewers can still submit questions and we'll answer them by email. Who else can say that?
    • We would like to be able to make changes to all console elements after events have taken place. Sometimes stuff just needs to be updated.
    • As we improve our audience segmentation, we are looking forward to the segment customization options that are now available on the console.
    • The webinars ON24 sponsors provide us with some great ideas for improving our overall strategic marketing.
    Incentivized
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    ScreenShots

    Bizzabo Screenshots

    Product screenshotScreenshot of event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Screenshot of the customized VIP portal that has information about the event.Screenshot of embedded audience reactions  where attendees can share their own reaction and sense everyone else’s. Attendees can share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzScreenshot of built-in networking tools to foster meaningful interactions

    ON24 Screenshots

    Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.