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Blackbaud Fundraiser Performance Management vs. Flipcause vs. Bonterra OneCause

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud Fundraiser Performance Management

    Score8.1 out of 10
    N/ABlackbaud Fundraiser Performance Management is software that supports fundraising efforts. It enables the user to: Work with a designated customer success team to build a fundraising strategy and get individualized support Give frontline fundraisers tools and mobile capabilities to find donors, track interactions, and manage long-term strategy Identify the prospective donors most likely to give using custom predictive modeling and otherN/A

    Flipcause

    Score5.2 out of 10
    N/AFlipcause is a nonprofit fundraising management platform from the company of the same name in Oakland.

    $125

    per month

    Bonterra OneCause

    Score8.6 out of 10
    N/AOneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

    $200

    per year

    Pricing
    Blackbaud Fundraiser Performance ManagementFlipcauseBonterra OneCause
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackbaud Fundraiser Performance ManagementFlipcauseBonterra OneCause
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Blackbaud Fundraiser Performance ManagementFlipcauseBonterra OneCause
    Considered Multiple Products
    Blackbaud
    No answer on this topic
    Flipcause
    No answer on this topic
    Bonterra
    Chose Bonterra OneCause
    Blackbaud did not have the functionality that I was looking for. I felt like it was too limited. It did not have the silent auction component that I was looking for. Also, Blackbaud charges by the record, which can be very costly, especially when I have a minimum of 10,000 …
    Incentivized
    Chose Bonterra OneCause
    As previously stated, no comparison. Customer service is above and beyond, user-friendly, technically sound, and funds available immediately.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    99%
    Would buy again
    145 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    100%
    Delivers good value for the price
    138 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    97%
    Happy with the feature set
    143 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    127 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    96%
    Implementation went as expected
    130 Answers
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    User Ratings
    Blackbaud Fundraiser Performance ManagementFlipcauseBonterra OneCause
    Likelihood to Recommend
    8.0
    (1 ratings)
    5.2
    (4 ratings)
    8.5
    (148 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    7.8
    (13 ratings)
    Usability
    -
    (0 ratings)
    6.1
    (3 ratings)
    7.8
    (137 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    8.4
    (136 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    5.4
    (7 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Blackbaud Fundraiser Performance ManagementFlipcauseBonterra OneCause
    Likelihood to Recommend
    Blackbaud
    I think there are better charitable relationship management platforms out there. BFPM serves a purpose, but it is an incomplete product for the hefty price tag it comes with. Certain aspects are billed as proprietary, like the MG EVI ratings, but they are inconsistent and often incorrect. BFPM has barely been updated in the decade I have been a user, which leads me to believe that the Blackbaud team is not innovating or devoting resources to enhancing/improving this product. It could stand a refresh to bring the entire product into the year 2022.
    Incentivized
    Read full review
    Flipcause
    If you are doing this for fun, and don't actually need the money that you raise through Flipcause, they're great, but if you need the funds to, say, run payroll or pay rent, do not even THINK of using them. You will spend a lot of time tearing your hair out, and sending yet another email begging them to transfer funds
    Read full review
    Bonterra
    OneCause is great for managing online and mobile bidding, managing event registration and ticket sales, processing donations during the event, handling checkout and payment collection after the auction, and significantly reducing manual work for event staff. On the other hand, OneCause does not handle complete donor history or constituent relationships, which would be super helpful to have
    Incentivized
    Read full review
    Pros
    Blackbaud
    • User-friendly interface
    • Accessible from anywhere
    • Multi-level search and query functions
    • Streamlined prospect data pages
    Incentivized
    Read full review
    Flipcause
    • Flipcause has a great user interface for donors.
    • Flipcause sends customizable donation receipts.
    • Flipcause easily integrates with our website.
    • Flipcause has great customer service.
    Incentivized
    Read full review
    Bonterra
    • The onsite staff support is amazing for troubleshooting issues.
    • They assist with our raise a paddle fundraising.
    • They assist with messaging for our attendees before and during the event.
    • They assist with Auction close out at the end of the event.
    Read full review
    Cons
    Blackbaud
    • "MG EVI" scores are a sham
    • Doesn't seamlessly translate over to Banner in certain areas
    • Clunky 'new tab' functionality quickly floods entire browser window.
    Incentivized
    Read full review
    Flipcause
    • You have to contact them multiple times to get them to give you your money.
    • It generally takes at least a month to get funds from them to you.
    • They take a really long time to respond to support emails, if they respond at all.
    Read full review
    Bonterra
    • OneCause could improve their messaging - the fact that custom emails are not as easy as custom texts can be frustrating. I wish all the automated messages were possible over email as most of our professionals that we work with, they prefer email over a text.
    • OneCause could make it easier to copy and paste text into site design or other features. Having to re-type out the text is a time-suck, when it would be easier to adjust the text to the font default without having to type it in the HTML editor on it's own.
    • PLEASE make it easier to resend the "assign tickets email". The fact that the main way to do that is when you first enter them into OneCause, but then are not able to resend that message to ticket owners at a later date makes it difficult for them to find what they need when they are ready to assign their tickets.
    Incentivized
    Read full review
    Likelihood to Renew
    Blackbaud
    No answers on this topic
    Flipcause
    No answers on this topic
    Bonterra
    We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.
    Incentivized
    Read full review
    Usability
    Blackbaud
    No answers on this topic
    Flipcause
    Website design is great and easy to use
    Read full review
    Bonterra
    Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined
    Incentivized
    Read full review
    Reliability and Availability
    Blackbaud
    No answers on this topic
    Flipcause
    No answers on this topic
    Bonterra
    Support staff is there to help out and it is nice knowing there are available on event day as well
    Incentivized
    Read full review
    Performance
    Blackbaud
    No answers on this topic
    Flipcause
    No answers on this topic
    Bonterra
    This feature is amazing. Nice to have reports immediately when the event (auction) is over
    Incentivized
    Read full review
    Support Rating
    Blackbaud
    No answers on this topic
    Flipcause
    Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface
    Incentivized
    Read full review
    Bonterra
    Shelbe was my point person and she was available for me at absolutely anytime. No question was stupid or obvious in her eyes and she always gave me the exact responses and resources I needed to succeed. Could not be more complimentary of this software! Just have to convince my team to use it for more areas now!
    Incentivized
    Read full review
    In-Person Training
    Blackbaud
    No answers on this topic
    Flipcause
    No answers on this topic
    Bonterra
    We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event
    Incentivized
    Read full review
    Online Training
    Blackbaud
    No answers on this topic
    Flipcause
    No answers on this topic
    Bonterra
    Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.
    Incentivized
    Read full review
    Implementation Rating
    Blackbaud
    No answers on this topic
    Flipcause
    No answers on this topic
    Bonterra
    I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
    Incentivized
    Read full review
    Alternatives Considered
    Blackbaud
    BFPM has the advantage because it is designed to be user-facing and user-friendly. It is a simple website to learn to use and navigate, but that does not mean it is flawless. It helps me and my colleagues engage with the database in a more straightforward manner, without having to learn and remember various codes and queries.
    Incentivized
    Read full review
    Flipcause
    We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.
    Incentivized
    Read full review
    Bonterra
    We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.
    Incentivized
    Read full review
    Scalability
    Blackbaud
    No answers on this topic
    Flipcause
    No answers on this topic
    Bonterra
    The product has everything I need
    Incentivized
    Read full review
    Return on Investment
    Blackbaud
    • MG EVI is not the end-all-be-all it was sold as
    • Still requires use of Banner for certain info
    • Helps streamline data entry by allowing gift officers to enter their own contacts.
    Incentivized
    Read full review
    Flipcause
    • Diminished trust from employees because of payroll delays.
    • Unable to plan ahead because we have no idea when we will get our funds.
    • Excessive time spent chasing funds, rather than fulfilling our mission.
    • Excessive time spent researching new platforms, and changing all our infrastructure because we've finally decided we can't stay with them any longer.
    Read full review
    Bonterra
    • It has had an extremely positive impact on our Online Auction, with more items available, and the user-friendly platform makes our donors bid more.
    • It has elevated our events with the easy check in features to keep the event smoth.
    • It has saved so much time and stress with the customer service support accessibility and knowledge.
    Incentivized
    Read full review
    ScreenShots

    Bonterra OneCause Screenshots

    Screenshot of peer-to-peer fundraising, in OneCause.Screenshot of the event management platform.Screenshot of a donor solution, to maximize fundraising potential.Screenshot of the OneCause mobile app.