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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomfire

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

    $25

    per month

    Mattermost

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Pricing
    BloomfireMattermost
    Editions & Modules
    Basic
    $25.00
    per month
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Offerings
    Pricing Offerings
    BloomfireMattermost
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$25Optional
    Additional Details——
    More Pricing Information
    Community Pulse
    BloomfireMattermost
    Considered Both Products
    Bloomfire
    No answer on this topic
    Mattermost
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    158 Answers
    94%
    Would buy again
    46 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    90 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    160 Answers
    98%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    54 Answers
    100%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    73 Answers
    100%
    Implementation went as expected
    34 Answers
    Features
    BloomfireMattermost
    Project Management
    Comparison of Project Management features of Bloomfire and Mattermost
    Feature
    Bloomfire
    -
    Ratings
    Mattermost
    8.4
    49 Ratings
    9% above category average
    Task Management00 Ratings8.637 Ratings
    Gantt Charts00 Ratings7.59 Ratings
    Scheduling00 Ratings7.69 Ratings
    Workflow Automation00 Ratings8.929 Ratings
    Mobile Access00 Ratings8.745 Ratings
    Search00 Ratings8.824 Ratings
    Visual planning tools00 Ratings8.511 Ratings
    Communication
    Comparison of Communication features of Bloomfire and Mattermost
    Feature
    Bloomfire
    -
    Ratings
    Mattermost
    8.4
    52 Ratings
    6% above category average
    Chat00 Ratings8.752 Ratings
    Notifications00 Ratings8.352 Ratings
    Discussions00 Ratings8.749 Ratings
    Surveys00 Ratings9.032 Ratings
    Internal knowledgebase00 Ratings9.335 Ratings
    Integrates with GoToMeeting00 Ratings7.78 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.012 Ratings
    Integrates with Outlook00 Ratings7.58 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Bloomfire and Mattermost
    Feature
    Bloomfire
    -
    Ratings
    Mattermost
    8.9
    28 Ratings
    10% above category average
    Versioning00 Ratings7.911 Ratings
    Video files00 Ratings9.322 Ratings
    Audio files00 Ratings9.322 Ratings
    Document collaboration00 Ratings7.918 Ratings
    Access control00 Ratings9.922 Ratings
    Advanced security features00 Ratings9.019 Ratings
    Integrates with Google Drive00 Ratings8.212 Ratings
    Device sync00 Ratings10.016 Ratings
    Best Alternatives
    BloomfireMattermost
    Small Businesses
    Slite
    Score5.8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Zendesk Guide
    Score9.2 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Guru
    Score8.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BloomfireMattermost
    Likelihood to Recommend
    9.2
    (174 ratings)
    8.6
    (54 ratings)
    Likelihood to Renew
    8.0
    (5 ratings)
    8.9
    (10 ratings)
    Usability
    9.0
    (14 ratings)
    7.2
    (8 ratings)
    Support Rating
    9.0
    (15 ratings)
    8.0
    (9 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.6
    (39 ratings)
    User Testimonials
    BloomfireMattermost
    Likelihood to Recommend
    Bloomfire
    Ad testing:
    • PTS: needed to bring a new senior marketing team member up to speed on how we got to our current TV campaign
    • Solution: Series featuring consumer insights, why specific spokesperson, agency brief, the entire creative process - scrips, animatics, rough cuts, feedback, and testing at each step. Including the actual creative from each step.
    • Total time to build: 1 hour
    Concept testing:
    • PTS: things get lost, findable but version control
    • Solution: everything in one placeConcepts, testing, IHUTs, verbatims, videos with transcripts. Reduces the possibility of missing something, helps with any builds (reuse), but gives us a the chance to dig deeper. Example: search on terms like "indulgent", or "crispy" or "share" much faster
    • Total time to build: 1 hour
    Incentivized
    Read full review
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Pros
    Bloomfire
    • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
    • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
    • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
    Incentivized
    Read full review
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Cons
    Bloomfire
    • I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
    • Live Q+A sessions for group onboarding initiatives.
    • Ability to label bookmarks by priority/job type.
    Incentivized
    Read full review
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Likelihood to Renew
    Bloomfire
    Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
    Incentivized
    Read full review
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Usability
    Bloomfire
    Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
    Incentivized
    Read full review
    Mattermost
    Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
    Incentivized
    Read full review
    Support Rating
    Bloomfire
    I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
    Incentivized
    Read full review
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Implementation Rating
    Bloomfire
    No answers on this topic
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Alternatives Considered
    Bloomfire
    I like Bloomfire because it is more concise with the work I do whereas Google search engine would provide broader information. It has just been so user-friendly, and easier to use [than] I could have imagined. I would use this program over any other that I have tried in the past.
    Incentivized
    Read full review
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Return on Investment
    Bloomfire
    • Feedback from users in being able to perform transactions for members has greatly improved.
    • There has been an increase in engagement of material presented in posts by learners in training classes.
    • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
    Incentivized
    Read full review
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    ScreenShots

    Bloomfire Screenshots

    Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.