Likelihood to Recommend Ad testing:
PTS: needed to bring a new senior marketing team member up to speed on how we got to our current TV campaign Solution: Series featuring consumer insights, why specific spokesperson, agency brief, the entire creative process - scrips, animatics, rough cuts, feedback, and testing at each step. Including the actual creative from each step. Total time to build: 1 hour Concept testing:
PTS: things get lost, findable but version control Solution: everything in one placeConcepts, testing, IHUTs, verbatims, videos with transcripts. Reduces the possibility of missing something, helps with any builds (reuse), but gives us a the chance to dig deeper. Example: search on terms like "indulgent", or "crispy" or "share" much faster Total time to build: 1 hour Read full review Mindtickle is a solid LMS for any sales team, and really any team within an organization that needs to provide lms type courses for their teams (both during the onboarding process and for any ongoing training/attestations as time goes on). It is easy to create tailored/relevant courses, and it is simple for users to navigate. All in all I can't think of anything I dislike about this application. It has a broad use case and is extremely scaleable.
Read full review Pros Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting. Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful. Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too! Read full review It provides me a good graphical representation of the data and gives me the best information about the sales readiness program, which helps me to understand new processes. This tool has influenced us by providing training sessions too. Through this tool, I am managing my coaching sessions, checklist, and studying how I can better engage my audience. Read full review Cons I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager). Live Q+A sessions for group onboarding initiatives. Ability to label bookmarks by priority/job type. Read full review MindTickle should allow users to bookmark key videos and if this feature is already implemented, it should have a better way of finding how to be able to select this function. Some answers in MindTickle are duplicates. While this is probably an error on the setup team, being able to put the exact same response should not be allowed. Read full review Likelihood to Renew Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
Read full review Usability Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
Read full review Support Rating I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
Read full review I guess it would be great. I have not needed to utilize the customer support team since I have been using the MindTickle platform. I would say that a good thing. But on the flip side, I am just one user. I would imagine people who are actually putting in the content deal with customer support more regularly for any issues on how the product is operating.
Read full review Alternatives Considered I like Bloomfire because it is more concise with the work I do whereas Google search engine would provide broader information. It has just been so user-friendly, and easier to use [than] I could have imagined. I would use this program over any other that I have tried in the past.
Read full review Read full review Return on Investment Feedback from users in being able to perform transactions for members has greatly improved. There has been an increase in engagement of material presented in posts by learners in training classes. Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line. Read full review I'm not in a position to know the specifics, but I will guess the three biggest impacts. One positive has been that MindTickle has kept us sales reps up to date and able to talk about all of the products. I'm sure that these trainings have led to better pipeline numbers. MindTickle has had a positive impact on diversity and cultural training as well, as more people are learning and open to learn. Read full review ScreenShots