Box vs. Microsoft SharePoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.5 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$21
per month 3 users (minimum)
SharePoint
Score 7.6 out of 10
N/A
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
Pricing
BoxMicrosoft SharePoint
Editions & Modules
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
Plan 1
$5.00
Per User Per Month
Plan 2
$10.00
Per User Per Month
Office 365 E3
$20.00
Per User Per Month
Offerings
Pricing Offerings
BoxSharePoint
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsA discount is available for annual pricing.
More Pricing Information
Community Pulse
BoxMicrosoft SharePoint
Considered Both Products
Box
Chose Box
The best user experience of any of the major cloud data providers. As it's not a product of any of the other major technology companies, it remains agnostic to the many platforms / features that everyday users want to have.
Chose Box
We use both Box and SharePoint for different purposes.
Chose Box
This platform was a recent selection but before switching to Box we used Hiver, MS SharePoint, Dropbox, and Asana. We moved to Box because of many reasons like cost factors, usability factors, support team rating, and much more. With my
Chose Box
Box and its competitors are all quite similar in their filesharing and storing capabilities. I think the closest, most similar product would be OneDrive, which I use quite often. Google Drive provides a bit more of real-time updating and version control of documentation that I …
Chose Box
Box was selected prior to me starting with the company. We eventually switched to Sharepoint because of the cost savings, but otherwise, we would have preferred to stay on Box. OneDrive did not stack up to Box because it was determined that it was best suited for storing work …
Chose Box
Box is better for large file sets than Dropbox, and doesn't have the collaboration abilities of Sharepoint (But that's not a negative! Sometimes it's just not needed).
Chose Box
Box is infinitely more reliable and easy to use, without the sometimes days-at-a-time delay when the site was down, nor the data loss we experienced when our content was housed in SharePoint. Our day to day workflow has been hugely positively impacted by the switch to Box.
Chose Box
My organization selected Box because it's a product that many organizations use, so it was easy to get users up to speed and collaborating together. The interface is very user friendly and intuitive. This has saved us time and effort in allowing users to become proficient in …
Chose Box
Box is more user-friendly since most of its features are simpler and easier than OneDrive, which has many add-on features. Files in the Box sync folder will sync automatically and can be available for phones and tablets. GitHub users commonly share, and document code sources …
Chose Box
Back when the selection for Box was being decided, Office 365 and the online suite of products were not well developed yet. However, that is no longer the case. Office 365 and the Microsoft stack make way more sense and there's no need to go with Box. OneDrive has covered all …
Chose Box

SharePoint is unusable and nobody should have to use it who isn't being forced to use MS applications by their employer. Drive is great, and for use cases less important/critical, I'd go with them as the free alternative for my storage needs.


Chose Box
We used Box for 2 years and then switched to SharePoint thinking it would integrate more appropriately with our other MS platforms. We had it for about 3 months and switched back to Box because SharePoint was a horrible experience compared to the flexibility and speed of Box. I …
SharePoint
Chose Microsoft SharePoint
Have used Box and MS Team which is add on to MS Sharepoint.
Chose Microsoft SharePoint
MS SharePoint has more practical functionalities because we use MS Office software.
Chose Microsoft SharePoint
Is not a document depository but does allow for sharing of documents and collaboration and is much cheaper.
TrustRadius Insights
BoxMicrosoft SharePoint
Highlights

TrustRadius
Research Team Insight
Published

Users have commonly implemented Box for file sharing and collaboration purposes. They affirm its user-friendly interface and robust security features make it seamless to share large files with team members. An added advantage is its integration ability with various applications like Microsoft Office and Google Workspace, which facilitates team collaboration on documents.

Microsoft SharePoint, on the other hand, has been predominantly employed by users for document management and storage. Reviewers often mention utilizing SharePoint to set up intranet portals for their organizations, allowing for secure access to team sites and documents. While it also supports document collaboration, robust content management features, and integration capabilities are its standout traits, as mentioned by users.

Despite these differing primary uses, both Box and SharePoint provide robust collaboration tools and have been employed by companies of varying sizes. Organizations seeking a solution primarily for large file sharing and user-friendly collaboration may lean towards Box, as reported by users. In contrast, users who require a robust document management system with intranet capabilities reportedly favor SharePoint. Both services, according to customers, offer strong security features and integrate well with other commonly used applications.

Features
BoxMicrosoft SharePoint
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
7.4
26 Ratings
9% below category average
Microsoft SharePoint
-
Ratings
Content capture & imaging8.119 Ratings00 Ratings
File sync, storage & archiving9.625 Ratings00 Ratings
Document management8.324 Ratings00 Ratings
Records management7.020 Ratings00 Ratings
Content search & retrieval7.924 Ratings00 Ratings
Enterprise content collaboration8.021 Ratings00 Ratings
Content publishing & creation5.015 Ratings00 Ratings
Security, risk management & information governance8.026 Ratings00 Ratings
Contract lifecycle management8.212 Ratings00 Ratings
Automated workflows8.214 Ratings00 Ratings
Artificial intelligence2.011 Ratings00 Ratings
Mobile support6.323 Ratings00 Ratings
Integration9.323 Ratings00 Ratings
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BoxMicrosoft SharePoint
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Score 9.0 out of 10
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Enterprises
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User Ratings
BoxMicrosoft SharePoint
Likelihood to Recommend
8.0
(154 ratings)
7.7
(204 ratings)
Likelihood to Renew
8.0
(12 ratings)
9.8
(21 ratings)
Usability
7.9
(21 ratings)
8.2
(17 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
9.1
(12 ratings)
-
(0 ratings)
Support Rating
8.5
(29 ratings)
8.6
(11 ratings)
In-Person Training
10.0
(1 ratings)
4.5
(1 ratings)
Online Training
10.0
(3 ratings)
6.4
(1 ratings)
Implementation Rating
10.0
(6 ratings)
6.0
(4 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BoxMicrosoft SharePoint
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
Microsoft
SharePoint Document Management excels as a central repository for storing, organising, and retrieving documents. It supports version control, metadata tagging, secure access, and integration with tools like Power Automate. At our organisation, it's used for managing contracts, policies, and supplier documents. SharePoint Workflow Automation integrates with Power Automate to streamline approvals, gather feedback, and automate recurring tasks. This reduces reliance on email chains and manual trackers.
Read full review
Pros
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
Microsoft
  • Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks.
  • All services are connected and switching between services is a breeze[.]
  • Solutions to the majority of everyday business problems.
Read full review
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
Microsoft
  • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
  • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
  • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
Read full review
Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review
Microsoft
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
Read full review
Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Read full review
Microsoft
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
Read full review
Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review
Microsoft
No answers on this topic
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review
Microsoft
No answers on this topic
Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Read full review
Microsoft
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
Read full review
In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
Microsoft
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
Read full review
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Read full review
Microsoft
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
Read full review
Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Read full review
Microsoft
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
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Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
Read full review
Microsoft
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
Read full review
Scalability
Box
It's great, as we put more files on there it's done very well.
Read full review
Microsoft
No answers on this topic
Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
Read full review
Microsoft
  • A timesheet application isn't necessary, and the company saves money on internal Web development because it doesn't need to purchase one.
  • As part of a larger Microsoft bundle, the company saves money by reducing document and storage costs and increasing productivity.
  • The company saves money by eliminating the need for face-to-face meetings and increasing project productivity and maintainability.
  • The practical application and integration and a safe and convenient way to store files contribute to a high return on investment.
Read full review
ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.