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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brandwatch

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    Brandwatch, from Cision (acquired February 2021) is an enterprise social intelligence platform that is designed to allow brands to listen and analyze online conversation to extract meaningful insights, inform their business decisions and understand more about the return on their marketing spend.

    $800

    10k mentions

    Buffer

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day.

    $6

    per month per channel

    Later Social

    Score7.4 out of 10
    N/ALater (formerly Latergramme) in Vancouver offers an Instagram focused social media marketing platform, which supports the planning and scheduling of content to Instagram, as well as Twitter, Facebook, and Pinterest.

    $25

    per month

    Pricing
    BrandwatchBufferLater Social
    Editions & Modules
    Pro
    $800
    10k mentions
    Enterprise
    3000+
    Unlimited mentions or Queries
    Free
    $0
    Essentials
    $6
    per month per channel
    Team
    $12
    per month per channel
    Starter
    $25
    per month
    Growth
    $50
    per month
    Scale
    $100
    per month
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    BrandwatchBufferLater Social
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.33% discount available for annual subscription.
    More Pricing Information
    Community Pulse
    BrandwatchBufferLater Social
    Considered Multiple Products
    Cision
    Chose Brandwatch
    Hootsuite visually looks better and has way more integrations/ suggestions/ areas to save copy/ resharing ability/plus Later is more affordable for small business owners but ideal for creatives to visualize and manually adjust feeds.
    Incentivized
    Chose Brandwatch
    For agency level analytics (clients in different verticals, consistent need to create value beyond brand presence), I think Brandwatch Analytics beats most of these competitors. It is at a more affordable price point, offers unlimited logins, and has custom rules. As soon as …
    Incentivized
    Buffer
    Chose Buffer
    Buffer keeps it simple. It was great for when I worked at smaller companies and also for when I have done freelance social media work. Put it this way, Buffer is an accessible tool. The functionality is basic and intuitive so anyone can learn to use it. They also have a free …
    Incentivized
    Chose Buffer
    Buffer has a clear, easy to use interface and a reliable scheduling calendar.
    Incentivized
    Chose Buffer
    Buffer is much more affordable than some of the other apps we have tried! It also is more user-friendly, the support was quick to help and respond, and we had more success with posts.
    Incentivized
    Chose Buffer
    • More enterprise experience
    • Better onboarding
    • We liked the process
    Incentivized
    Chose Buffer
    Buffer keeps things simple. It took a highly sought after feature (social scheduling) and unbundled it from the more complex social tools out there.
    Later
    Chose Later Social
    As a social media manager I find that Buffer, Hootsuite and Sproutsocial are superior to all features available on Later.
    Incentivized
    Key User Insights
    Would buy again
    80%
    Would buy again
    16 Answers
    91%
    Would buy again
    30 Answers
    93%
    Would buy again
    13 Answers
    Delivers good value for the price
    75%
    Delivers good value for the price
    12 Answers
    93%
    Delivers good value for the price
    28 Answers
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    85%
    Happy with the feature set
    28 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    13 Answers
    96%
    Lived up to sales and marketing promises
    26 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    29 Answers
    100%
    Implementation went as expected
    12 Answers
    Features
    BrandwatchBufferLater Social
    Publishing
    Comparison of Publishing features of Brandwatch and Buffer and Later Social
    Feature
    Brandwatch
    -
    Ratings
    Buffer
    7.8
    77 Ratings
    4% below category average
    Later Social
    8.7
    2 Ratings
    7% above category average
    Content planning and scheduling00 Ratings8.677 Ratings10.02 Ratings
    Content optimization00 Ratings7.370 Ratings8.12 Ratings
    Workflow management00 Ratings7.666 Ratings8.02 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Brandwatch and Buffer and Later Social
    Feature
    Brandwatch
    -
    Ratings
    Buffer
    7.0
    70 Ratings
    10% below category average
    Later Social
    4.0
    1 Ratings
    64% below category average
    Campaign success analytics00 Ratings7.070 Ratings4.01 Ratings
    Account management
    Comparison of Account management features of Brandwatch and Buffer and Later Social
    Feature
    Brandwatch
    -
    Ratings
    Buffer
    8.1
    72 Ratings
    2% above category average
    Later Social
    6.3
    2 Ratings
    23% below category average
    Role-based user permissions & privileges00 Ratings8.359 Ratings00 Ratings
    Mobile access00 Ratings7.968 Ratings6.32 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Brandwatch and Buffer and Later Social
    Feature
    Brandwatch
    -
    Ratings
    Buffer
    -
    Ratings
    Later Social
    9.0
    2 Ratings
    8% above category average
    Twitter00 Ratings00 Ratings7.02 Ratings
    Facebook00 Ratings00 Ratings8.92 Ratings
    LinkedIn00 Ratings00 Ratings8.72 Ratings
    Instagram00 Ratings00 Ratings10.02 Ratings
    Pinterest00 Ratings00 Ratings10.01 Ratings
    YouTube00 Ratings00 Ratings9.62 Ratings
    Best Alternatives
    BrandwatchBufferLater Social
    Small Businesses
    Mention
    Score8 out of 10
    Sendible
    Score7.2 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Mention
    Score8 out of 10
    Emplifi
    Score8.9 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BrandwatchBufferLater Social
    Likelihood to Recommend
    8.5
    (69 ratings)
    7.5
    (97 ratings)
    10.0
    (17 ratings)
    Likelihood to Renew
    10.0
    (8 ratings)
    8.0
    (15 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (8 ratings)
    8.4
    (33 ratings)
    10.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (2 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.9
    (14 ratings)
    7.0
    (24 ratings)
    9.0
    (9 ratings)
    Online Training
    6.4
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    8.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.6
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BrandwatchBufferLater Social
    Likelihood to Recommend
    Cision
    The user interface is great and is easy to use for social media marketers of all ranges. In regard to planning and scheduling content, it allows all users with access to the capability to view all upcoming on an actual calendar. For organizational purposes, this is great and mitigates any confusion that other team members may have. The tool seems to always be updating which has its pros and cons because once you figure something out, there's a switch and you'll need to relearn how things are positioned but overall, it's not a heavy lift.
    Read full review
    Buffer
    It helps me save hours by devoting only half an hour in a month's worth of posting, in addition to that it is quite simple to use. Buffer for scheduling social posts well in advance, but I have begun using it instead of posting natively on the social apps themselves because it makes it super easy to post the same messages to more than one platform.
    Read full review
    Later
    The free version is more than enough for personal use. But if you have a small business or if you're trying to grow your brand, it's better to use one of the premium plans. It's worth it. Later is especially useful if you manage multiple accounts for multiple brands/companies because you'll be managing everything with just one tool
    Incentivized
    Read full review
    Pros
    Cision
    • Clean, beautiful visuals that can be easily incorporated into reports to be used internally and externally.
    • Customization-- anywhere from the queries you create to adjusting individual report widget/components this tool is very flexible.
    • Excellent Customer Service and support. My Brandwatch rep is always open to hearing from me for questions and often reaches out to me to check in on my status or see if I would like to participate in beta programs.
    • Constant innovation. It seems like Brandwatch is constantly updating and adding improvements to their platform--especially with their 2019 acquisition of Crimson Hexagon.
    Incentivized
    Read full review
    Buffer
    • I can plan and publish content on social channels.
    • Buffer's interface is quite tidy and generates the necessary facilities to save us time in publishing consistent content.
    • It has a special price; it is pretty affordable.
    • It has the possibility of integrating with other tools to improve its functions.
    Incentivized
    Read full review
    Later
    • Later's easy upload feature (drag and drop) is incredibly helpful, especially for multiple images and videos.
    • The drag and drop option for scheduling content is easy, and images and videos load rather quickly depending on size.
    • Captions can be saved if there are posts or common phrases that repeated and shared out from the content.
    Incentivized
    Read full review
    Cons
    Cision
    • Very steep learning curve- good luck training casual users on the difference between a query, a rule, a category etc
    • Lack of access to FULL historic data is a serious drawback- populating that data takes a minimum of 24 hours and incurs additional costs
    • Volume limits mean you may have to build your query to exclude mentions that may be useful in getting the full context of the situation
    Incentivized
    Read full review
    Buffer
    • Expensive Analytics: The upgrade you need to access your analytics is quite expensive, and I have come across other tools that provide the same or even more for a lesser priced plan.
    • No Media Library: The one feature I have found on another social media planning tool that I wish Buffer had is a media library. This allows you to upload photos you aren't using right away to have them readily available when you do decide to use them. This is not a feature in Buffer.
    Incentivized
    Read full review
    Later
    • I wish I could edit the look and feel of my pictures within Later a little easier. There are standard filters, but for brand sake, I need everything to be consistent.
    • I wish there was a direct integration with things like Canva and Lightroom to make uploading and editing my images seamless.
    • The biggest thing I wish Later did was allowing a better threshold for the free accounts. All of the helpful and useful features are for paid only (video posts, multi-image posts, analytics, etc). I can't justify the cost for just a few posts a month. I end up doing all of the video and multi-image posts manually, which lately has me questioning the benefit of Later's free version as a small business.
    Incentivized
    Read full review
    Likelihood to Renew
    Cision
    Brandwatch is a simple tool that is easy to learn and understand. Without any rigorous training, the team can learn to use it and interpret the results in an efficient manner. It saves a lot of work and helps the team to focus on other important time consuming tasks. I would like to continue using Brandwatch.
    Incentivized
    Read full review
    Buffer
    I am giving buffer this rating because of a couple issues that it has compared to other platforms. It does not always post to instagram and you will need to go in an manually post. Also, one of the biggest qualms that we have with buffer is the price it costs to have robust analytics
    Incentivized
    Read full review
    Later
    No answers on this topic
    Usability
    Cision
    I've invited quite a few of my colleagues to try Brandwatch, and all of them were able to use its features with no assistance, and most of these had never used a social listening/monitoring tool before, or even a digital analytics tool! Brandwatch is not only easy to use, but filters, widgets, menus and other options are in intuitive places - it just works
    Read full review
    Buffer
    We use Buffer for certain website content that should be shared on social networks, having this tool helps us to do it faster and easier since we can send the publications from the internet browser and the stack of scheduled messages. It is really fast and easy for all team members who share access to the account, so at the same time that we analyze the information that we can share, the message stack is prepared
    Incentivized
    Read full review
    Later
    The desktop site is almost perfect, I love it. I love that I can drag and drop, I love that I can easily and quickly switch to analytics and switching profiles... love the ease of link in bio. so great!
    Incentivized
    Read full review
    Reliability and Availability
    Cision
    No answers on this topic
    Buffer
    Buffer is always on hand and very reliable, their software suite rarely has outages
    Incentivized
    Read full review
    Later
    No answers on this topic
    Performance
    Cision
    Brandwatch craps out sometimes. Pages freeze, data doesn't populate for hours. It's fine if you're not in a hurry but something to keep in mind if you're working in real-time. It's not as bad as Talkwalker but it's impacted timely delivery of work for me, and one of the first things I teach when introducing the platform is the process for closing out and re-logging in to see if it unfreezes
    Incentivized
    Read full review
    Buffer
    Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section
    Incentivized
    Read full review
    Later
    No answers on this topic
    Support Rating
    Cision
    We have not had to reach out to the team for much support but when we did, The support from the Team has been Superb. We were given the assistance needed once requested by the Team. We would recommend Falcon not only because the product is simply amazing but also because of the level of support we have reached.
    Incentivized
    Read full review
    Buffer
    1. It really helped to my business to grow online.
    2. I was able to take actions mindfully as the analytics are damn good.
    3. Also used for managing clients social media accounts and it proved to be a best resource.
    4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
    5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
    Incentivized
    Read full review
    Later
    Later are not just a software tool, they also provide marketing advice, tips, and tutorials via their blog. I’ve only had to reach out to them for help a few times and have found them to respond much faster than other tools in their category. I receive weekly emails with updates, marketing tips and invites to online events. I look forward to their emails as I’ve learned a lot of things that I’ve been able to actually implement.
    Incentivized
    Read full review
    Online Training
    Cision
    good knowledge, great tips, although the program seems a bit disconnected. It could improve it they create more free webinars and a good content calendar and tackle little topics in each webinar. Their trainers are top notch and they know a lot about the tool but they fall a bit low on technical level understanding of how the tool actually works
    Read full review
    Buffer
    No answers on this topic
    Later
    No answers on this topic
    Implementation Rating
    Cision
    Not that I can think of.
    Read full review
    Buffer
    We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform
    Incentivized
    Read full review
    Later
    No answers on this topic
    Alternatives Considered
    Cision
    If you're using it to monitor your brand's social presence only, or if you're in an agency and using it to monitor existing clients and provide reports to them, then this is a great tool and you're hard-pressed to find something better. But if you're wanting it more for new business and discovery, there are tools that do this much better, including Sysomos and Crimson Hexagon. So it depends on what specifically you're trying to do. My agency was already using this product when I arrived, so I did not have a choice in the matter, but I've evaluated both of these other tools. Crimson is similar enough that the slight increase in cost doesn't justify switching. Synthesio is the most expensive competitor in the market (no matter what they tell you), but you get what you pay for. If you can afford it, go with Synthesio.
    Incentivized
    Read full review
    Buffer
    I also used Combin which is easy and free to use. However, Combin only posts when the computer is active and connected to the internet. So, posting while you are not actively using your computer at that moment is not possible, therefore Buffer is much more efficient as you can even post while being on vacation without working.
    Incentivized
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    Later
    I went with Later for the lower cost subscription. The Hootsuite copy features is missed, but Later has hashtag suggestions which is nice. I really need something to post across multiple platforms. I also needed the ability to schedule more than the 5 free scheduled posts offered by Hootsuite. Later has been working great for what I need it to do to support my small event promotion business.
    Incentivized
    Read full review
    Scalability
    Cision
    No answers on this topic
    Buffer
    Buffer does what it say on tin as they say! you can always count on Buffer. Buffer can be scale to 25 social account with 2,000 scheduled post which is enough for most agencies or businesses
    Incentivized
    Read full review
    Later
    No answers on this topic
    Return on Investment
    Cision
    • At a high level, the biggest impact the Brandwatch Analytics has had is giving us the ability to quantify the impact of social media for our clients. In the world of social, ROI is defined and interpreted differently across clients (particularly where it's more difficult to apply traditional ROI) - so this may mean reporting on earned media for some, while for others it's measuring increasing engagements or social mentions over time.
    Incentivized
    Read full review
    Buffer
    • It has saved money by allowing us to automate our social using one person
    • It allows us to connect one channel at a time instead of wasting money on larger account management tools
    • We are making money, because it has already delivered several clients
    Incentivized
    Read full review
    Later
    • Increased social media involvement - Since utilizing Later and another social media scheduling tool, we have seen our growth rise as much as 12% in just a few months. This includes followers, likes, and engagement. This is huge for us since social media is a great way to generate new customers and increase brand awareness.
    • Easier reporting - Analytics tools on most of the big three (Facebook, Instagram, and Twitter) are pretty limited. Later is a great way to take a look at our Analytics, and it makes it easy to understand the numbers.
    Incentivized
    Read full review
    ScreenShots

    Brandwatch Screenshots

    Product screenshot

    Buffer Screenshots

    Screenshot of The Buffer dashboardScreenshot of Customizable posting scheduleScreenshot of Tailored PostsScreenshot of List or calendar view of scheduled postsScreenshot of Browser extensionScreenshot of Social media analytics