The best choice for social media marketing (a must have)
April 15, 2022

The best choice for social media marketing (a must have)

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Falcon

For a Department that is always busy this software really comes in handy. Our organization uses Falcon to plan and create our content. This has helped us to publish social media content on time.

Pros

  • Social Media Content Publishing
  • Easy to manage multiple social media platform
  • Easy to use / requires little or no training

Cons

  • The ability to schedule multiple social media content months ahead.
  • No other missing functionality.
  • Nothing about Falcon is typically hard to use.
  • Tool used for scheduling
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Engagement
  • Customer base increased
  • Annualized returns improved
We have not used any other products like this software, we used to have persons who would be assigned to creating social media posts via Canva and just posting daily.

Do you think Falcon delivers good value for the price?

Yes

Are you happy with Falcon's feature set?

Yes

Did Falcon live up to sales and marketing promises?

Yes

Did implementation of Falcon go as expected?

Yes

Would you buy Falcon again?

Yes

ActiveCampaign, Salesforce Lightning Platform (formerly Salesforce App Cloud), Stripe, Yonyx
Falcon is well suited for social media content creation, planning, and posting. Falcon also our engagement on all our social media platforms drastically increased. This is essentially the best software we have used for Marketing in our company, we believe this is the best investment our company has made. In addition, we have not faced any serious problems and/or difficulties since we have begun using this software.

Evaluating Falcon and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
We simply choose Falcon not because of the price but because of the product's reputation. Our team went through a bunch of reviews on different review sites and all we could've seen were nothing but amazing reviews. In addition to the amazing reviews were the features, Falcon had exactly what we were looking for.
If we had to do it again, absolutely nothing would have changed, the selection process would've remained the same and Falcon would still have been our number 1 choice.

Falcon Support

We have not had to reach out to the team for much support but when we did, The support from the Team has been Superb. We were given the assistance needed once requested by the Team. We would recommend Falcon not only because the product is simply amazing but also because of the level of support we have reached.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Our company did purchase premium because we thought that it would be good to have so we can receive immediate support if any difficulties should arise. We never had to use this though as we have not encountered issues.
We had consulted with them in the initial stage of deciding to start using Falcon. The experience was amazing, The Nabler team is really knowledgeable, they displayed create customer support. The team was extremely responsive and went above and beyond to ensure that our needs were met.

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