Anthology Student vs. HipChat (discontinued)

I think that CampusNexus Student does what it is created to do. If you are looking for a customizable system to track student data, I have no complaints. If you are looking for the newest, shiniest software, this might not be for you. While it can be glitchy sometimes, and feels outdated, it does its job and I have never felt like I couldn't do what I need to do because of any of those things.

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Well suited for

Cross-teams communication.

Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.

Not suited for:

Lacks apps integration like Slack.

Lacks quality with video calls.

Slow file transfer for large files.

Frequent downtime due to app instability.

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• Particularly well, CampusNexus identifies at-risk students. In our school, and in any school, but in many city schools or schools with a lack of parent involvement or large populations, it is crucial to be able to identify students at risk of failing or struggling. This is something that is extremely effectively done here.
• An additional strength I see is the ability to track graduate requirements. This is easily shared with students, parents, and the rest of the administration, to track and assist in student growth.
• Academic records need to be shared and sent to colleges, parents and other high schools. Controlling academic records is a strength because it tallies the entire career of a student. Using this system helps to solidify communication.

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• HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
• HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
• HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
• I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.

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• Support and resolution of issues can be slow, even major issues that interrupt business operations
• Developers need higher quality control in their processes to mitigate bugs and defects
• Solution architects need higher level of ownership in aligning configurations with business processes
• Financial aid needs greater automation without requiring the purchase of the specific financial aid automation module

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• Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
• Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
• Video and audio calls are pretty useless, they're slow and not always work.
• The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.

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If they fix the bugs the last update gave that are causing hipchat to crash more often.

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The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .

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I don't have insights as I was not a part of the implementation. However, I love the end product

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I have not come across other platforms that can do what CampusNexus provides. There are platforms such as Skedula for tracking grades. There are add-ins to websites such as MoodleRooms to provide curriculum and content management support. However, I have not found a platform that provides grades, curriculum, key functions for enrollment and tracking your own academic progress as well as analytical abilities. CampusNexus provides the output of data and results from a wide range of data sets. Tracking the data and being able to output it into charts and graphics for all educators, administration, and politicians can improve the culture of a school district. Providing all of this data can transform an entire educational institution.

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We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.

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Independently Invited by TrustRadius

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Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• It helps us manage our current students

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info