Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.
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SourceForge
Score 9.8 out of 10
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SourceForge is a B2B software discovery platform, featuring 4000+ categories in its comparison engine that potential buyers can use to compare software by user reviews, features, pricing, integrations, operating system, and deployment.
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Yotpo
Score 7.5 out of 10
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Yotpo, an eCommerce marketing platform, helps brands accelerate direct-to-consumer growth. The single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. The vendor states that brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. Yotpo integrates with everyday tools including Google, Instagram, top eCommerce platforms, and other tools in the tech stack.
$799
per month
Pricing
Capterra
SourceForge
Yotpo
Editions & Modules
No answers on this topic
No answers on this topic
Premium
$799
per month
Free
Free
Includes 50 Monthly Orders
Offerings
Pricing Offerings
Capterra
SourceForge
Yotpo
Free Trial
No
No
Yes
Free/Freemium Version
No
Yes
Yes
Premium Consulting/Integration Services
No
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Capterra
SourceForge
Yotpo
Considered Multiple Products
Capterra
No answer on this topic
SourceForge
Verified User
Manager
Chose SourceForge
SourceForge comes at par with TrustRadius, as both these platforms have a hugs user base. They are extremely reliable and dependable to base the purchase decisions. SourceForge ranks above G2 & Capterra, as it has detailed reviews. Most reviews on other platforms are arbitrary …
We have experience with several of the software review sites, specifically Capterra and G2. It's pretty clear that these kinds of marketing channels are important when marketing software, and we also had success with Capterra. We chose not to go with G2 as their long-term and …
Verified User
C-Level Executive
Chose SourceForge
Capterra is less user friendly than SourceForge and seemingly has a less wide variety of software reviewed, which is why I ultimately chose SourceForge as the review software that I trust the most for my search when I am trying to identify a new software to use in order to …
They are really very similar tools, however, in SourceForge I adapt much better because of how it categorizes the software, I can always find the right one, with Capterra this was a bit complicated. On the other hand, Capterra shows a list of characteristics without detailing …
I use SourceForge because here you can easily filter out and find the right software, and it has a huge collection of open-source software with trustworthy reviews.
Verified User
Employee
Chose SourceForge
I just think SourceForge is the best for a person who's not really interested in the code but only wants a trustworthy way to read about and decide which software to use.
Capterra is best suited for anyone, from business owners looking to upgrade new system software at work to someone looking for reliable internet security at home, Capterra will assist in your decision. It may be less appropriate for anything outside of software, I.E. Medical advice. But if you need help with choosing products for your small business management, this is it.
I recommend SourceForge to anyone or business that needs both commercial and open source software. This platform has a wide variety of software with many categories that allow easy search for any project, in addition to the fact that searches can be done separately (commercial and open source software) so as not to have mixed results which go with different purpose. In addition to the fact that the community of this platform is quite active and that there are always times to discover new projects that can be useful for a company or individual person.
If you need an excellent mechanism to collect and publish customer reviews, Yotpo is the best that we have found. We love the feature set that is provided, even if you are using the basic membership to get started. Where it is really good is the collection and managing of reviews. The email request setup is simple and easy to use. The publishing and commenting on reviews can be managed easily in the backend. It syncs up nicely to our website providers, and we have used it on a few different platforms without any problems. The pricing on it is also very competitive when you price it out against so of the other big-name players in the space.
It's not so clear when product reviews are being sponsored
You can offer more sorting options like by price or number of reviews
Sometimes I wonder if reviews are sponsored by the organization. If that's the case perhaps make it more clear. People would like to know if the review is potentially biased.
The overall design that SourceForge has really leaves a lot to be desired, although the entire platform works perfectly, I think that the design should be much more attractive.
There is currently no feature to save your progress on a review you are writing, so if you are writing a review and the browser is closed for some reason, all progress of the written review will be lost.
Souceforge was very straightforward and easy to manage. The leads worked for us so there is not a lot else to say about why I'd use it again. This isn't some complicated software product, it is a simple inbound marketing channel that is meant to generate leads and help us with brand awareness and it did exactly that.
Our organization is very lean and agile and does not have the resources to staff either a Marketing or Customer Service Team member on reviews full time. We know and understand the value of such an individual but are unable to staff a position at this point. This reduces the value of the tool in our eyes.
Its a simple and easy to use tool, you can get set-up and your product published very quickly - its also copies this information to its other review sites. If you have a SaaS product, it should be on your list to sort your Capterra listing out.
SourceForge is super easy to use and very intuitive. And their support team and campaign managers help whenever we need it. Using SourceForge as a user is easy, and administrating a business software listing is easy as well. They also have great documentation.
I think the platform back end could be easier and more intuitive, but we are able to get around and accomplish what we need to with minimal training or guidance. Specifically, we had complications with trying to do something as simple as sending ourselves test emails and adjusting image sizes pulling from our product catalog so that the review request email images would be clear.
We've never had any issues or downtime with SourceForge. Since we've been a user, the platform has never been down. Or at least never that I've noticed.
SourceForge loads extremely quickly whether you're using the front end or administrating your product listing on the back end. All pages are snappy to load--no issues with page speed whatsoever.
I hardly ever use the support on SourceForge, as I have not needed it. Their product works well for me. One time I had to email them and they got back to me the same day, but that's my only experience.
Live chat is always ready to help. Even when they do not have an immediate answer, we hear back from them within a reasonable time frame. Communication from the account manager is great as well. The team has been very supportive in listening to new ideas, needs, and updates based on real-time on-site data.
When we first signed up, they pair you with a campaign manager who trained us on how to use the product properly. The product is simple so the training was only about 30 minutes and after that we understood all the features and how to make the most of it. Most of the work came with making a custom landing page and building a follow up process for our sales team.
Very well. It is a lot more niche and bespoke to what we need and are looking for. Trustpilot is very broad and not focused on the digital industries so the results were vague and not constructive to us making decisions. Often Trustpilot reviews were weak in fulling assessing positives and negatives, and was only used to critique customer service of platforms.
G2 has a larger commitment time upfront and for a more expensive rate, which wasn't the best option for our team as we were just exploring the resources that existed out there at the time. We preferred Sourceforge as well due to its subscription service, making it easier to commit from the start.
I have only used one other service prior to Yotpo (I don't remember what it was) and Yotpo outperforms them. Yotpo is really intuitive and easy to navigate/install from a Shopify user perspective. When Pixel union releases their customer review service I may try it out since they are my theme provider and it may integrate more seamlessly.
SourceForge has been plenty scalable for us. Our marketing department is able to edit listings and our executives can also log in to the platform if need be for leads and reporting information. SourceForge offers multiple user access and role permissions, so it's pretty scalable and easy to use for our entire team.
