Likelihood to Recommend Carbonite, an OpenText company
Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
Read full review Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
Read full review Pros Carbonite, an OpenText company
It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background. It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly. It's safe and reliable. We have been using it for a couple of years now and had no major issues. Their phone support is excellent. It's also really easy to maintain your backed up data to reduce redundancy. Read full review Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them. Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software. Read full review Cons Carbonite, an OpenText company
To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud. I have not had to do a restore at this time so I cannot comment on the restore process. I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data. Read full review Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore. Individual file backup: more granular settings for backup. Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name. Option to recovery security key. Read full review Likelihood to Renew Carbonite, an OpenText company
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
Read full review Usability Carbonite, an OpenText company
Because is a flexible, easy-to-use, complete solution.
it has a complete support site, you can find everything you need.
it can script everything on your network,
it can remote control the pc's and server of your customers.
it can restore from everywhere files and databases.
it can backup quickly and compress finely every kind of data
Read full review Support Rating Carbonite, an OpenText company
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
Read full review We have an Italian support partner, they are been very good b7y the first moment.
All the partners are followed with a lot of attention, even the little ones.
there is a site where you can learn everything, the single parts of the product are described perfectly.
Every it specialist should evaluate it.
Read full review Alternatives Considered Carbonite, an OpenText company
We have also used
Mozy Pro and
Dropbox . They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
Read full review Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.
Read full review Return on Investment Carbonite, an OpenText company
Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users. While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means. The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature. Read full review There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI. The best thing to happen to our ROI is the growth brought in by very happy clients. Read full review ScreenShots