Catchpoint vs. Dynatrace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Catchpoint
Score 8.9 out of 10
N/A
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business.
$10,000
per year
Dynatrace
Score 8.3 out of 10
N/A
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
$0
per synthetic request
Pricing
CatchpointDynatrace
Editions & Modules
No answers on this topic
Synthetic Monitoring
$0.001
per synthetic request
Kubernetes Platform Monitoring
$0.002
per hour for any size pod
Real User Monitoring
$0.00225
per session
Application Security
$0.018
per hour for 8 GIB host
Infrastructure Monitoring
$0.04
per hour for any size host
Full-Stack Monitoring
$0.08
per hour for 8 GIB host
Offerings
Pricing Offerings
CatchpointDynatrace
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking
More Pricing Information
Community Pulse
CatchpointDynatrace
Considered Both Products
Catchpoint
Chose Catchpoint
While Dynatrace heads the RUM front, Catchpoint offered better solutions/approaches for the synthetic side.
Chose Catchpoint
Catchpoint is much easier to create/maintain monitors than in Business Process Monitors. Catchpoint is also easier to administer and report on monitors than Business Process monitors. We migrated from Keynote to Catchpoint because of the significant deficiencies in Keynote …
Chose Catchpoint
Both products are similar and have similar challenges but the Dynatrace pricing model is not as competitive as Catchpoint.
Chose Catchpoint
In my opinion Catchpoint has not lost focus on synthetics like Dynatrace has. Catchpoint is increasing investment in its core monitoring network, while Dynatrace has shut down its backbone monitoring network.
Chose Catchpoint
Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the …
Chose Catchpoint
Catchpoint is mimicing human to test by the steps. It is very different. It can see each step's performance. In Dynatrace I have used, it is more like backend monitoring, it won't be able to let you design based on your use case.
Chose Catchpoint
Catchpoint is instrumental in helping diverse tech stack across hundreds of regions of the organization in cost efficient way.
Chose Catchpoint
Catchpoint doesn't have a feature set that is as full but can provide many similar features for much less.
Chose Catchpoint
Lightweight and efficient for Production environment monitoring
Chose Catchpoint
Catchpoint offers similar capabilities with better pricing.
Chose Catchpoint
Catchpoint is the trusted solution for monitoring our application. It provides an intuitive UI create monitoring screens for all of our rest endpoints and web UI. The email alerts send out by Catchpoint are so detailed and visually clear. We were able to figure out the time of …
Chose Catchpoint
Catchpoint's node deployment, especially on the LM and mobile locations is one of the best I have seen. It helps us to debug better.
Chose Catchpoint
Primary reason was the numbers of Pops available.
Chose Catchpoint
Catchpoint offers a complete platform. You get different options of synthetic monitoring in one place, kinda what we were going after. Web Transaction, Network Tests, Mobile Tests, HTML Code, API Tests, DNS Tests, SMTP Tests, IMAP, BGP, etc. The list goes on and on. This …
Chose Catchpoint
We currently use all of the mentioned tools, but for different purposes. The Catchpoint tool is used for monitoring our website availability and keeping an eye on uptime. The other tools are used for other reasons and in some cases work as an augmentation of the …
Dynatrace
Chose Dynatrace
New Relic was mostly like readonly dashboard and restricted how we slice and dice the data presented to us. Ability to drill down was seriously limited.
Best Alternatives
CatchpointDynatrace
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Score 9.5 out of 10
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Score 8.8 out of 10
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Score 9.1 out of 10
Sumo Logic
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Score 9.3 out of 10
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Score 9.1 out of 10
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User Ratings
CatchpointDynatrace
Likelihood to Recommend
8.9
(81 ratings)
8.0
(344 ratings)
Likelihood to Renew
9.0
(3 ratings)
9.0
(13 ratings)
Usability
8.1
(3 ratings)
8.0
(12 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Performance
-
(0 ratings)
7.3
(1 ratings)
Support Rating
9.5
(79 ratings)
8.2
(201 ratings)
In-Person Training
-
(0 ratings)
8.2
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
8.2
(1 ratings)
7.9
(8 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Ease of integration
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
CatchpointDynatrace
Likelihood to Recommend
Catchpoint Systems Inc
I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.
Read full review
Dynatrace LLC
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
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Pros
Catchpoint Systems Inc
  • Our standard operating material documents Catchpoint’s breadth on HTTP/Browser, API, Streaming, DNS, FTP, TCP, SMTP, Ping, Traceroute, SSH with content validation and custom widgets/dashboards. This gives SREs and L0/L1 a single place to validate both page flows and the underlying network/application protocols.
  • Product runbooks use Catchpoint to validate critical steps (for ex, login, overview dashboard, unit dashboards) and to detect DNS issues that break those journeys. so we catch experience regressions even when the backend looks healthy.
  • We’ve standardized Catchpoint alert categories/templates with ITSM so L0 includes the right analysis in handoffs. This tightened “first message, best message” during incidents.
  • Our operating procedures use Catchpoint for alwayson availability checks with email notifications and multi‑location verification when a site is down. This is useful for unambiguous “is it up/where is it failing” signals.
Read full review
Dynatrace LLC
  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
Read full review
Cons
Catchpoint Systems Inc
  • Missing Functionality: For our organisation, we use multiple observability tools and what we miss in Catchpoint is its ability to display a list of muted monitors in the dashboard. This was a business requirement for our company where the business wanted to know at any given point of time, a list of monitors that were muted during an outage or a scheduled maintenance. This feature was unavailable in Catchpoint, however, we hope to see some enhancements in the future.
Read full review
Dynatrace LLC
  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
Read full review
Likelihood to Renew
Catchpoint Systems Inc
The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.
Read full review
Dynatrace LLC
We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
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Usability
Catchpoint Systems Inc
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
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Dynatrace LLC
Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
Read full review
Reliability and Availability
Catchpoint Systems Inc
No answers on this topic
Dynatrace LLC
Our environment, it never goes down therefore is always available.
Read full review
Performance
Catchpoint Systems Inc
No answers on this topic
Dynatrace LLC
We have not seen where it does slow down an application.
Read full review
Support Rating
Catchpoint Systems Inc
The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
Read full review
Dynatrace LLC
Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
Read full review
In-Person Training
Catchpoint Systems Inc
No answers on this topic
Dynatrace LLC
We did both online and in house training - they used our system so it made more sense.
Read full review
Online Training
Catchpoint Systems Inc
No answers on this topic
Dynatrace LLC
The training was done on our time and with our system.
Read full review
Implementation Rating
Catchpoint Systems Inc
very easy to implement as the product is user-friendly
Read full review
Dynatrace LLC
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
Read full review
Alternatives Considered
Catchpoint Systems Inc
Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the products. I do not know the prices of these products.
Read full review
Dynatrace LLC
Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
Read full review
Scalability
Catchpoint Systems Inc
No answers on this topic
Dynatrace LLC
Dynatrace can be used to monitor may software tools
Read full review
Return on Investment
Catchpoint Systems Inc
  • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
  • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
  • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
Read full review
Dynatrace LLC
  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
Read full review
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