Catchpoint vs AlertSite | TrustRadius

What users are saying about

Score 8.3 out of 10

Based on 7 reviews and ratings

Score 7.9 out of 10

Based on 9 reviews and ratings

Feature Rating Comparison

Catchpoint

AlertSite

Application monitoring

Database monitoring

Threshold alerts

Predictive capabilities

Application performance management console

Collaboration tools

Out-of-the box templates to monitor applications

Application dependency mapping and thresholding

Virtualization monitoring

Server availability and performance monitoring

Server usage monitoring and capacity forecasting

IT Asset Discovery

Pros

Reporting
Customized scripts

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Verified User

Employee in Information Technology

Retail Company, 10,001+ employees

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The Deja-Click Recorder is an excellent tool.
Good UI that translates to large NOC screens well.
Easy Alerting and Reporting.

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Public & Private Cloud Senior Engineer

CreditsafeFinancial Services, 1001-5000 employees

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Cons

Would like Catchpoint to replace awful canned scheduled reports with customized ad-hoc reports built from the Performance tab.
Pricing for Catchpoint Points is too high. Limits the number of tests we use.

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Verified User

Manager in Information Technology

Computer Hardware Company, 5001-10,000 employees

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The pricing model is very pricey when compared to alternatives.
Lost of upfront costs.

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Verified User

Technician in Information Technology

Banking Company, 1001-5000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

AlertSite 3.0

Based on 1 answer

Reviewing other cost saving options

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Verified User

Technician in Information Technology

Banking Company, 1001-5000 employees

View all 1 answers on this topic

Usability

Catchpoint 7.0

Based on 1 answer

It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

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Verified User

Analyst in Quality Assurance

Internet Company, 201-500 employees

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AlertSite 7.0

Based on 1 answer

Pretty good product only issue was cost

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Verified User

Technician in Information Technology

Banking Company, 1001-5000 employees

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Support Rating

Catchpoint 8.9

Based on 6 answers

Whenever asked for, the representatives would jump onto a call and help us out with ongoing issues without any trouble.

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Verified User

Employee in Information Technology

Retail Company, 10,001+ employees

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AlertSite 3.8

Based on 3 answers

What we have noticed so far is the fact that AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues. They are quick to respond and provide sufficient guidance about how to implement product features efficiently, integrate new tools, and fix product issues.

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Verified User

Employee in Information Technology

Information Technology and Services Company, 10,001+ employees

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Alternatives Considered

We are an ex-Keynote customer and an ex-Gomez customer. Catchpoint is better than both of those platforms.

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Verified User

Manager in Information Technology

Computer Hardware Company, 5001-10,000 employees

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We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.

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Public & Private Cloud Senior Engineer

CreditsafeFinancial Services, 1001-5000 employees

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Return on Investment

It's very helpful to run tests after a deployment or release, so we can quickly see at the results before investing time on testing manually or running other tools.
It provides alerts, so we can be aware of errors even during the weekends (when our engineering team is not usually looking at the application).

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Verified User

Analyst in Quality Assurance

Internet Company, 201-500 employees

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Creating complex web monitor scripts in just a few clicks reduced time to create monitoring improvements.
AlertSite Single Sign-On feature reduced integration costs.

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Verified User

Employee in Information Technology

Information Technology and Services Company, 10,001+ employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Catchpoint

AlertSite

Catchpoint

AlertSite

Catchpoint

AlertSite

Catchpoint

AlertSite

Catchpoint

AlertSite

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