Catchpoint vs. AlertSite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Catchpoint
Score 8.5 out of 10
N/A
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless…N/A
AlertSite
Score 8.1 out of 10
N/A
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
Pricing
CatchpointAlertSite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CatchpointAlertSite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking
More Pricing Information
Community Pulse
CatchpointAlertSite
Considered Both Products
Catchpoint
Chose Catchpoint
With Catchpoint, synthetic capabilities seem to be superior and the results are easier to understand.
AlertSite

No answer on this topic

Top Pros
Top Cons
Features
CatchpointAlertSite
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Catchpoint
-
Ratings
AlertSite
7.6
4 Ratings
0% below category average
Application monitoring00 Ratings8.04 Ratings
Database monitoring00 Ratings6.53 Ratings
Threshold alerts00 Ratings8.04 Ratings
Predictive capabilities00 Ratings7.03 Ratings
Application performance management console00 Ratings7.54 Ratings
Collaboration tools00 Ratings6.02 Ratings
Out-of-the box templates to monitor applications00 Ratings8.04 Ratings
Application dependency mapping and thresholding00 Ratings7.53 Ratings
Virtualization monitoring00 Ratings8.02 Ratings
Server availability and performance monitoring00 Ratings8.54 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.03 Ratings
IT Asset Discovery00 Ratings7.53 Ratings
Best Alternatives
CatchpointAlertSite
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.5 out of 10
GitLab
GitLab
Score 8.9 out of 10
Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 9.0 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
Enterprises
Nexthink
Nexthink
Score 9.1 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CatchpointAlertSite
Likelihood to Recommend
8.4
(54 ratings)
8.0
(4 ratings)
Likelihood to Renew
8.3
(2 ratings)
3.0
(1 ratings)
Usability
7.8
(3 ratings)
7.0
(1 ratings)
Support Rating
9.7
(54 ratings)
2.0
(1 ratings)
Implementation Rating
8.2
(1 ratings)
7.0
(1 ratings)
User Testimonials
CatchpointAlertSite
Likelihood to Recommend
Catchpoint Systems Inc
A Solid product, provides meaningful accurate data results from synthetic monitoring. Catchpoint as a vendor has acted as a reliable business partner and promotes good relationship with customers and provides them with meaningful support. Support engineer and account manager make efforts to maintain helpful relationship for services offered. Been able to work with us to provide input for code changes and enhancements for payload used for synthetics.
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SmartBear
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
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Pros
Catchpoint Systems Inc
  • Easy to login with SSO
  • Easy to review the test runs over the last hour or specific time period
  • Easy to check the results of any Catchpoint test that ran. This helps to understand why the test results may or may not be what is expected
  • I can't wait for the new Symphony UI to be completed because it is so much richer that the previous UI
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SmartBear
  • The Deja-Click Recorder is an excellent tool.
  • Good UI that translates to large NOC screens well.
  • Easy Alerting and Reporting.
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Cons
Catchpoint Systems Inc
  • Script recording could be more stable. Should be as smooth as chrome developer recording.
  • Needs a way to modularize the code so we don't have to repair in broad sections when it breaks because of some unplanned code change on our end.
  • How about a tutorial on selenium as relates to Catchpoint.
  • Some of the functions could have better descriptions.
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SmartBear
  • Tool is complicated for Alert creation
  • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
  • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
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Likelihood to Renew
Catchpoint Systems Inc
we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures
service level objectives (SLO) are met, that prevents service level
agreement (SLA) breaches * Identify and understand the cause of any
network connectivity or application level issue * Improves the
availability and response time service levels
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SmartBear
Reviewing other cost saving options
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Usability
Catchpoint Systems Inc
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
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SmartBear
Pretty good product only issue was cost
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Support Rating
Catchpoint Systems Inc
Catchpoint's customer support has been very impressive. They are always available when we needed help with setting up any tests that may also include help with scripting. They held an in-person workshop in our office to help train our internal resources with the scripting, dashboards, and metrics.
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SmartBear
I've been unable to contact support after several attempts.
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Implementation Rating
Catchpoint Systems Inc
very easy to implement as the product is user-friendly
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SmartBear
No answers on this topic
Alternatives Considered
Catchpoint Systems Inc
Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
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SmartBear
We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
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Return on Investment
Catchpoint Systems Inc
  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
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SmartBear
  • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
  • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
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ScreenShots