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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CCH Axcess

    Score7.2 out of 10
    N/AWolters Kluwer offers CCH Axcess, a modular cloud-based tax preparation, compliance, and workflow management solution.N/A

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    ScaleFactor

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    Austin-based ScaleFactor provides their small business accounting automation platform designed to combine software and expert assistance to SMBs and remove concern for financial, tax and accounting challenges.N/A
    Pricing
    CCH AxcessSAP ConcurScaleFactor
    Editions & Modules
    No answers on this topic
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    No answers on this topic
    Offerings
    Pricing Offerings
    CCH AxcessSAP ConcurScaleFactor
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    CCH AxcessSAP ConcurScaleFactor
    Considered Multiple Products
    Wolters Kluwer
    No answer on this topic
    SAP Concur
    No answer on this topic
    ScaleFactor
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    732 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    586 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    738 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    385 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    419 Answers
    No answers on this topic
    Features
    CCH AxcessSAP ConcurScaleFactor
    Expense Management
    Comparison of Expense Management features of CCH Axcess and SAP Concur and ScaleFactor
    Feature
    CCH Axcess
    -
    Ratings
    SAP Concur
    8.3
    564 Ratings
    0% above category average
    ScaleFactor
    -
    Ratings
    Employee Expense Reporting00 Ratings8.4556 Ratings00 Ratings
    Corporate Card Reconciliation00 Ratings8.3420 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of CCH Axcess and SAP Concur and ScaleFactor
    Feature
    CCH Axcess
    -
    Ratings
    SAP Concur
    8.2
    495 Ratings
    2% above category average
    ScaleFactor
    -
    Ratings
    Customizable Approval Policies00 Ratings8.2434 Ratings00 Ratings
    Financial Document Management00 Ratings8.5369 Ratings00 Ratings
    Payment Status Tracking00 Ratings8.6429 Ratings00 Ratings
    Payment Audit Trail00 Ratings8.3400 Ratings00 Ratings
    Duplicate Bill Detection00 Ratings7.6358 Ratings00 Ratings
    Advanced OCR00 Ratings8.2313 Ratings00 Ratings
    Electronic Funds Transfer00 Ratings8.4287 Ratings00 Ratings
    Security
    Comparison of Security features of CCH Axcess and SAP Concur and ScaleFactor
    Feature
    CCH Axcess
    -
    Ratings
    SAP Concur
    -
    Ratings
    ScaleFactor
    9.5
    4 Ratings
    15% above category average
    Single sign-on capability00 Ratings00 Ratings9.54 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of CCH Axcess and SAP Concur and ScaleFactor
    Feature
    CCH Axcess
    -
    Ratings
    SAP Concur
    -
    Ratings
    ScaleFactor
    9.6
    5 Ratings
    20% above category average
    Dashboards00 Ratings00 Ratings9.55 Ratings
    Standard reports00 Ratings00 Ratings9.54 Ratings
    Custom reports00 Ratings00 Ratings10.02 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of CCH Axcess and SAP Concur and ScaleFactor
    Feature
    CCH Axcess
    -
    Ratings
    SAP Concur
    -
    Ratings
    ScaleFactor
    9.5
    5 Ratings
    22% above category average
    Accounts payable00 Ratings00 Ratings10.04 Ratings
    Accounts receivable00 Ratings00 Ratings9.02 Ratings
    Cash management00 Ratings00 Ratings9.03 Ratings
    Bank reconciliation00 Ratings00 Ratings9.55 Ratings
    Expense management00 Ratings00 Ratings9.55 Ratings
    Multi-division support00 Ratings00 Ratings9.04 Ratings
    Regulations compliance00 Ratings00 Ratings9.54 Ratings
    Electronic tax filing00 Ratings00 Ratings10.03 Ratings
    Self-service portal00 Ratings00 Ratings9.04 Ratings
    Standardized Processes00 Ratings00 Ratings10.03 Ratings
    Inventory Management
    Comparison of Inventory Management features of CCH Axcess and SAP Concur and ScaleFactor
    Feature
    CCH Axcess
    -
    Ratings
    SAP Concur
    -
    Ratings
    ScaleFactor
    9.0
    4 Ratings
    21% above category average
    Inventory tracking00 Ratings00 Ratings9.04 Ratings
    Customization
    Comparison of Customization features of CCH Axcess and SAP Concur and ScaleFactor
    Feature
    CCH Axcess
    -
    Ratings
    SAP Concur
    -
    Ratings
    ScaleFactor
    9.0
    2 Ratings
    17% above category average
    Plug-ins00 Ratings00 Ratings9.02 Ratings
    Best Alternatives
    CCH AxcessSAP ConcurScaleFactor
    Small Businesses
    No answers on this topic
    Brex
    Score9 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Expensify
    Score9 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    Microsoft Dynamics GP
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CCH AxcessSAP ConcurScaleFactor
    Likelihood to Recommend
    5.3
    (8 ratings)
    8.3
    (1014 ratings)
    9.5
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (48 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (244 ratings)
    9.5
    (2 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (16 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    6.8
    (13 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    7.8
    (45 ratings)
    7.5
    (2 ratings)
    In-Person Training
    -
    (0 ratings)
    5.9
    (7 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.9
    (16 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (63 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (62 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (9 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.7
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    CCH AxcessSAP ConcurScaleFactor
    Likelihood to Recommend
    Wolters Kluwer
    This application is best suited for enterprise use cases. It interfaces with almost every other major platform at the enterprise level and is scalable to the nth degree. But that comes at a high price tag, given that it integrates with everything and is used relatively ubiquitously. Any recommendations that I would give on the platform would be based on enterprise applicability.
    Incentivized
    Read full review
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
    Read full review
    ScaleFactor
    I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more. ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
    Incentivized
    Read full review
    Pros
    Wolters Kluwer
    • CCH Document - It's cloud based. The program is user-friendly and easily customizable.
    • CCH Tax - Relatively easy system navigation. It satisfies all our tax return filing needs.
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    ScaleFactor
    • ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff
    • Presenting data clearly.
    Incentivized
    Read full review
    Cons
    Wolters Kluwer
    • Customer support does not know their own product!
    • Rep for the company does not know their own product!
    • Hidden add-ons that they deceive prospect into believe is apart of the system.
    Read full review
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    ScaleFactor
    • Could connect with All saving accounts i.e. Building society saving aswell as major banks.
    • When a connected bank or savings account hasn't been used for a month or 2 it could show a 0 transaction to keep it updated rather then saying "last updated 3 months ago"
    Incentivized
    Read full review
    Likelihood to Renew
    Wolters Kluwer
    No answers on this topic
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    ScaleFactor
    No answers on this topic
    Usability
    Wolters Kluwer
    No answers on this topic
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    ScaleFactor
    ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff.
    Incentivized
    Read full review
    Reliability and Availability
    Wolters Kluwer
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    ScaleFactor
    No answers on this topic
    Performance
    Wolters Kluwer
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    ScaleFactor
    No answers on this topic
    Support Rating
    Wolters Kluwer
    No answers on this topic
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    ScaleFactor
    Not sure if support is still available.
    Incentivized
    Read full review
    In-Person Training
    Wolters Kluwer
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    ScaleFactor
    No answers on this topic
    Online Training
    Wolters Kluwer
    No answers on this topic
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
    Read full review
    ScaleFactor
    No answers on this topic
    Implementation Rating
    Wolters Kluwer
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    ScaleFactor
    No answers on this topic
    Alternatives Considered
    Wolters Kluwer
    CCH Axcess was very comparable to Thomson Reuters. They are both large companies in their fields and have similar resources. We ultimately went with Thomson Reuters because we bundled with their other softwares for a better price and it makes sense to be with one company to deal with one customer support line.
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    ScaleFactor
    Scale factor, can be used like Xero I believe. However all my past data was already stored in Xero so I used it as an add on. It is a lot more user friendly and helpful, i.e. you don't need to be an accountant to use it. However I am not sure it is useable anymore or supported, so i have gone back to using Xero alone.
    Incentivized
    Read full review
    Scalability
    Wolters Kluwer
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    ScaleFactor
    No answers on this topic
    Return on Investment
    Wolters Kluwer
    No answers on this topic
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    ScaleFactor
    • They have been fundamental in helping us grow and scale at a relatively low cost in comparison to out-sourcing these functions. We can spend more on other items that can fuel growth while knowing the back end is taken care of.
    • They provide automated supports for key areas like payroll, expenses, etc so that we can quickly get back to focusing on the other items.
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

    ScaleFactor Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot