What users are saying about
1 Ratings
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Top Rated
813 Ratings
1 Ratings
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Score 7 out of 100

TriNet

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Top Rated
813 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

CD2 Learning

It is a very advanced system and has a lot of functionality. This can be great obviously but sometimes I feel like some scenarios, a simpler system would be perfectly sufficient. It is also important to use the training you have for the admin users, so that everyone has a better understanding of how to change preferences.
Anonymous | TrustRadius Reviewer

TriNet

I have recommended TriNet to multiple colleagues over the past 2+ years. I have been tasked with assisting a new implementation for one of my previous clients within the coming months. I potentially have another prospect within 6-12 months as well. The workload it can remove from your daily/weekly task list is likely much higher than most companies (that handle their payroll and benefits in-house) would expect. The referral they offer is also quite a nice bonus.
David Sayroo | TrustRadius Reviewer

Feature Rating Comparison

Onboarding

CD2 Learning
7.0
TriNet
8.5
New hire portal
CD2 Learning
7.0
TriNet
8.5
Manager tracking tools
CD2 Learning
7.0
TriNet
8.5

Human Resource Management

CD2 Learning
TriNet
7.9
Employee demographic data
CD2 Learning
TriNet
8.4
Employment history
CD2 Learning
TriNet
8.3
Job profiles and administration
CD2 Learning
TriNet
8.1
Workflow for transfers, promotions, pay raises, etc.
CD2 Learning
TriNet
8.0
Organizational charting
CD2 Learning
TriNet
7.2
Organization and location management
CD2 Learning
TriNet
7.4
Compliance data (COBRA, OSHA, etc.)
CD2 Learning
TriNet
8.0

Payroll Management

CD2 Learning
TriNet
8.5
Pay calculation
CD2 Learning
TriNet
8.8
Support for external payroll vendors
CD2 Learning
TriNet
8.0
Off-cycle/On-Demand payment
CD2 Learning
TriNet
8.2
Benefit plan administration
CD2 Learning
TriNet
8.7
Direct deposit files
CD2 Learning
TriNet
9.2
Salary revision and increment management
CD2 Learning
TriNet
8.8
Reimbursement management
CD2 Learning
TriNet
7.8

Leave and Attendance Management

CD2 Learning
TriNet
8.1
Approval workflow
CD2 Learning
TriNet
8.0
Balance details
CD2 Learning
TriNet
8.2
Annual carry-forward and encashment
CD2 Learning
TriNet
8.2

Employee Self Service

CD2 Learning
TriNet
8.4
View and generate pay and benefit information
CD2 Learning
TriNet
8.8
Update personal information
CD2 Learning
TriNet
8.9
View company policy documentation
CD2 Learning
TriNet
8.4
Employee recognition
CD2 Learning
TriNet
7.9
View job history
CD2 Learning
TriNet
8.2

Asset Management

CD2 Learning
TriNet
1.0
Tracking of all physical assets
CD2 Learning
TriNet
1.0

HR Reporting

CD2 Learning
TriNet
7.1
Report builder
CD2 Learning
TriNet
7.2
Pre-built reports
CD2 Learning
TriNet
7.4
Ability to combine HR data with external data
CD2 Learning
TriNet
6.6

Performance and Goals

CD2 Learning
TriNet
7.8
Corporate goal setting
CD2 Learning
TriNet
7.9
Individual goal setting
CD2 Learning
TriNet
8.0
Line-of sight-visibility
CD2 Learning
TriNet
7.5
Performance tracking
CD2 Learning
TriNet
7.9

Performance Management

CD2 Learning
TriNet
6.5
Performance plans
CD2 Learning
TriNet
6.1
Performance improvement plans
CD2 Learning
TriNet
6.4
Review status tracking
CD2 Learning
TriNet
7.1
Review reminders
CD2 Learning
TriNet
5.7
Multiple review frequency
CD2 Learning
TriNet
7.2

Succession Planning

CD2 Learning
TriNet
7.2
Candidate ranking
CD2 Learning
TriNet
8.2
Candidate search
CD2 Learning
TriNet
6.4
Candidate development
CD2 Learning
TriNet
6.9

Recruiting / ATS

CD2 Learning
TriNet
6.8
Job Requisition Management
CD2 Learning
TriNet
6.5
Company Website Posting
CD2 Learning
TriNet
5.5
Publish to Social Media
CD2 Learning
TriNet
6.4
Job Search Site Posting
CD2 Learning
TriNet
6.9
Duplicate Candidate Prevention
CD2 Learning
TriNet
9.1
Applicant Tracking
CD2 Learning
TriNet
6.6
Notifications and Alerts
CD2 Learning
TriNet
6.7

Pros

CD2 Learning

  • The ability to restrict and customise the security preferences to ensure the system remains standardised.
  • The phone customer support is good because you can get through to someone when it is really urgent.
  • A lot of the interface is customisable as well, so you can change the look and feel yourself.
Anonymous | TrustRadius Reviewer

TriNet

  • Pricing is excellent. Rather than % of employee salary, like other providers, they charge a fixed fee. This does not discourage me from raising people's salaries (i.e. I don't have to "share" that cost by added costs from Trinet thereby limiting my ability to improve compensation packages.
  • Benefits are incredible. I know from competitors of mine who directly source their own benefits packages and just outsource payroll that we're paying 15-25% less for critical need items like Medical Insurance and can offer benefits like Disability , AD&D, Life that much larger companies than mine cannot afford. This makes me competitive against even the largest and most established providers. Key when you're in a field where competition for top-notch employees is very, very fierce.
  • Sales / Account Management are very experienced, knowledgeable and didn't make me do all the legwork to get the numbers and comparatives I needed to make and accept the business case to switch. And they maintain a relationship going forward which is most helpful.
Catherine Baird | TrustRadius Reviewer

Cons

CD2 Learning

  • It is very difficult to understand each individual preference as there are so many.
  • The setup is not very user friendly as it is so complex.
Anonymous | TrustRadius Reviewer

TriNet

  • Frankly, the improvements I can think of are very minor and would only be continuing to refine the processes.
  • It would be nice if employees could enter their own payroll hours (vacation, overtime, etc.) so that managers only have to approve each pay period.
Ken Owens | TrustRadius Reviewer

Likelihood to Renew

CD2 Learning

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.7
Based on 30 answers
The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
Frank Muller | TrustRadius Reviewer

Usability

CD2 Learning

CD2 Learning 3.0
Based on 1 answer
Terrible to use for administrators. Hard to find the function you are looking for and over complicated
Anonymous | TrustRadius Reviewer

TriNet

TriNet 8.1
Based on 393 answers
Everything is great, except the reports could be easier to access. There is so much information in all of them, and sometimes one report has one piece of info and another report has another piece of info and its a lot of work to get to the root of the question. I think in looking at the next question, that maybe I need to try the report builder. I haven't tried to create the one perfect report but I should try. Also, one time, we had a charge for Cobra admin fee on our invoice and it didn't detail in any of the available reports which employee the Cobra fee should be applied to. I called and was able to get assistance, but I think on extra fees that hit the invoice if there could be some level of detail as to how or why the fee was incurred. As an accountant, we always have to know where to apply each abnormal charge (ie which cost center)
Julia Eiszner | TrustRadius Reviewer

Support Rating

CD2 Learning

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.3
Based on 503 answers
We've been with TriNet for a few years now and things have continued to improve. The new website launching last year was a huge plus in my eyes. As I mentioned earlier, much easier to navigate and feels current with the times. As a small company, the HR support has been essential for ensuring we are compliant. We have employees in multiple states and as a start-up we are constantly changing. It's important to have a partner that can change with you. Big kudos for the new website!
Kari Kidwell | TrustRadius Reviewer

Implementation Rating

CD2 Learning

No score
No answers yet
No answers on this topic

TriNet

TriNet 7.7
Based on 20 answers
Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
Cheryl Staritz | TrustRadius Reviewer

Alternatives Considered

CD2 Learning

No answers on this topic

TriNet

I can't be specific because I don't know. We interviewed three other companies, two of which were comparable in terms of the breadth of services. It came down to the people we talked with. TriNet was transparent and refrained from criticizing their competitors. Of the companies who could provide everything we were looking for, TriNet seemed the most trustworthy
Judy Raiten | TrustRadius Reviewer

Return on Investment

CD2 Learning

  • Better trained people, more efficient
  • Less time to assign training, cost efficient
Anonymous | TrustRadius Reviewer

TriNet

  • Obviously having your team for payroll purposes has allowed us to reduce internal staff slightly.
  • Having several healthcare options is a benefit to our employees.
  • HR Passport is a good tool to keep employee data current.
  • HR compliance in multiple states is helpful.
Jeff Borgerding | TrustRadius Reviewer

Pricing Details

CD2 Learning

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

TriNet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CD2 Learning
7.0
TriNet
8.5

Likelihood to Renew

CD2 Learning
TriNet
8.7

Usability

CD2 Learning
3.0
TriNet
8.1

Reliability and Availability

CD2 Learning
TriNet
8.3

Performance

CD2 Learning
TriNet
8.3

Support Rating

CD2 Learning
TriNet
8.3

In-Person Training

CD2 Learning
TriNet
8.1

Online Training

CD2 Learning
TriNet
8.2

Implementation Rating

CD2 Learning
TriNet
7.7

Scalability

CD2 Learning
TriNet
7.8

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