What users are saying about
1 Ratings
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Top Rated
722 Ratings
1 Ratings
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Score 7 out of 101

TriNet

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Top Rated
722 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

CD2 Learning

It is a very advanced system and has a lot of functionality. This can be great obviously but sometimes I feel like some scenarios, a simpler system would be perfectly sufficient. It is also important to use the training you have for the admin users, so that everyone has a better understanding of how to change preferences.
No photo available

TriNet

I honestly think the only scenarios where TriNet is not well suited would be those with large numbers of low-paid (hourly, non-exempt) W-2 employees -- retail, hotel staff, etc. Or if the employer for some reason cannot co-employ their staff with a PEO. Otherwise it's a better solution than having internal HR across the board for any Professional Services / Information Worker / established companies.
Catherine Baird profile photo

Feature Rating Comparison

Onboarding

CD2 Learning
7.0
TriNet
8.4
New hire portal
CD2 Learning
7.0
TriNet
8.5
Manager tracking tools
CD2 Learning
7.0
TriNet
8.3

Human Resource Management

CD2 Learning
TriNet
7.9
Employee demographic data
CD2 Learning
TriNet
8.1
Employment history
CD2 Learning
TriNet
7.6
Job profiles and administration
CD2 Learning
TriNet
7.8
Workflow for transfers, promotions, pay raises, etc.
CD2 Learning
TriNet
8.2
Organizational charting
CD2 Learning
TriNet
7.7
Organization and location management
CD2 Learning
TriNet
7.6
Compliance data (COBRA, OSHA, etc.)
CD2 Learning
TriNet
8.3

Payroll Management

CD2 Learning
TriNet
8.6
Pay calculation
CD2 Learning
TriNet
8.8
Support for external payroll vendors
CD2 Learning
TriNet
8.0
Benefit plan administration
CD2 Learning
TriNet
9.0
Direct deposit files
CD2 Learning
TriNet
9.2
Salary revision and increment management
CD2 Learning
TriNet
8.7
Reimbursement management
CD2 Learning
TriNet
8.1

Leave and Attendance Management

CD2 Learning
TriNet
8.6
Approval workflow
CD2 Learning
TriNet
8.5
Balance details
CD2 Learning
TriNet
8.4
Annual carry-forward and encashment
CD2 Learning
TriNet
8.9

Employee Self Service

CD2 Learning
TriNet
8.2
View and generate pay and benefit information
CD2 Learning
TriNet
8.7
Update personal information
CD2 Learning
TriNet
8.9
View company policy documentation
CD2 Learning
TriNet
8.5
Employee recognition
CD2 Learning
TriNet
7.1
View job history
CD2 Learning
TriNet
7.8

Asset Management

CD2 Learning
TriNet
1.0
Tracking of all physical assets
CD2 Learning
TriNet
1.0

HR Reporting

CD2 Learning
TriNet
7.0
Report builder
CD2 Learning
TriNet
7.0
Pre-built reports
CD2 Learning
TriNet
7.4
Ability to combine HR data with external data
CD2 Learning
TriNet
6.7

Performance and Goals

CD2 Learning
TriNet
7.5
Corporate goal setting
CD2 Learning
TriNet
7.2
Individual goal setting
CD2 Learning
TriNet
7.3
Line-of sight-visibility
CD2 Learning
TriNet
7.8
Performance tracking
CD2 Learning
TriNet
7.7

Performance Management

CD2 Learning
TriNet
7.7
Performance plans
CD2 Learning
TriNet
7.6
Performance improvement plans
CD2 Learning
TriNet
7.6
Review status tracking
CD2 Learning
TriNet
8.0
Review reminders
CD2 Learning
TriNet
7.9
Multiple review frequency
CD2 Learning
TriNet
7.2

Succession Planning

CD2 Learning
TriNet
7.5
Candidate ranking
CD2 Learning
TriNet
8.2
Candidate search
CD2 Learning
TriNet
6.8
Candidate development
CD2 Learning
TriNet
7.5

Recruiting / ATS

CD2 Learning
TriNet
7.5
Job Requisition Management
CD2 Learning
TriNet
7.5
Company Website Posting
CD2 Learning
TriNet
5.5
Publish to Social Media
CD2 Learning
TriNet
7.2
Job Search Site Posting
CD2 Learning
TriNet
7.8
Duplicate Candidate Prevention
CD2 Learning
TriNet
9.1
Applicant Tracking
CD2 Learning
TriNet
7.5
Notifications and Alerts
CD2 Learning
TriNet
7.9

Pros

CD2 Learning

  • The ability to restrict and customise the security preferences to ensure the system remains standardised.
  • The phone customer support is good because you can get through to someone when it is really urgent.
  • A lot of the interface is customisable as well, so you can change the look and feel yourself.
No photo available

TriNet

  • Wide selection of medical insurance plans. Our employees appreciate the ability to choose a plan that best fits their situation.
  • Online portal provides all the tools needed for management or for individual employees to access their payroll and benefits information.
  • Trinet has been very good about making sure I always know who to call and are quick to resolve issues and answer questions.
Ken Owens profile photo

Cons

CD2 Learning

  • It is very difficult to understand each individual preference as there are so many.
  • The setup is not very user friendly as it is so complex.
No photo available

TriNet

  • The reports are kind of clunky, hard to pull, I have to pull 4 different reports to get all of the information I need to make my payroll journal entries each month.
  • Sometimes the reaction time isn't fast enough, it would be helpful to have a resource available later into the evening for emergencies, ie a termination that needs to happen urgently the following day, to get a net check amount, to get help on a difficult and volatile situation. Sometimes, especially when the termination department is in Florida on Eastern Time and we are in Mountain Time, it creates issues when you need help or advisement quickly.
  • It would be awesome if TriNet had an integrated PTO/vacation system. Not an additional vendor who is partnered with TriNet, but a way to have employees track PTO and vacation within the TriNet system, to make an employee exit vacation payout easier to process, and to give the employees more visibility of their available time off in the system they are familiar with.
Julia Eiszner profile photo

Likelihood to Renew

CD2 Learning

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.5
Based on 26 answers
The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
Frank Muller profile photo

Usability

CD2 Learning

CD2 Learning 3.0
Based on 1 answer
Terrible to use for administrators. Hard to find the function you are looking for and over complicated
No photo available

TriNet

TriNet 8.0
Based on 338 answers
Again, big kudos for the new website. So much easier to navigate and it feels with the times. Technology is so important these days and having a platform that is easy to use both as an Admin and as an Employee is very important to me. I rarely get an email from an employee saying they can't find something or need help navigating the site and that says a lot.
Kari Kidwell profile photo

Support

CD2 Learning

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.4
Based on 425 answers
Our Senior Client Success Partner, Lori Prince, is great. Others in higher positions have changed several times over the years. Some I wonder how they obtained their job as they didn't seem to have the knowledge necessary for their role nor had good customer service. Our current team of Jason Herrington and Jennifer Byrne have stepped it up since we called a meeting with them earlier this year for lack of response and to review many issues.
Jeff Borgerding profile photo

Implementation

CD2 Learning

No score
No answers yet
No answers on this topic

TriNet

TriNet 7.8
Based on 17 answers
Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
Cheryl Staritz profile photo

Alternatives Considered

CD2 Learning

No answers on this topic

TriNet

I can't be specific because I don't know. We interviewed three other companies, two of which were comparable in terms of the breadth of services. It came down to the people we talked with. TriNet was transparent and refrained from criticizing their competitors. Of the companies who could provide everything we were looking for, TriNet seemed the most trustworthy
Judy Raiten profile photo

Return on Investment

CD2 Learning

  • Better trained people, more efficient
  • Less time to assign training, cost efficient
No photo available

TriNet

  • TriNet has definitely reduced the amount of time that administrators spend on tasks like new hire paperwork and setting up new hires for self-service.
  • TriNet has enabled easier reporting and communications with external services like offsite bookkeepers, accountants, and auditors because we can give them direct access to payroll reports and other information.
Kevin Kosik profile photo

Pricing Details

CD2 Learning

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

TriNet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CD2 Learning
7.0
TriNet
8.4

Likelihood to Renew

CD2 Learning
TriNet
8.5

Usability

CD2 Learning
3.0
TriNet
8.0

Reliability and Availability

CD2 Learning
TriNet
8.3

Performance

CD2 Learning
TriNet
8.1

Support

CD2 Learning
TriNet
8.4

In-Person Training

CD2 Learning
TriNet
7.3

Online Training

CD2 Learning
TriNet
7.3

Implementation

CD2 Learning
TriNet
7.8

Scalability

CD2 Learning
TriNet
8.0

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