What users are saying about

Chargebee vs Paytm

Chargebee
25 Ratings
Paytm
24 Ratings

Chargebee

25 Ratings
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Score 8.2 out of 100

Based on 25 reviews and ratings

Paytm

24 Ratings
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Score 8.6 out of 100

Based on 24 reviews and ratings

Likelihood to Recommend

Chargebee

Chargebee is really well suited to any growing company. There is probably a lighter-weight solution that might be optimized for a 5 person startup. There may be better options if you're the size of Google. But if you're a venture-backed startup, growing anywhere from Series B to Series E it's great. The tool is purpose-built for SaaS billing, but it now has a ton of features that make non-SaaS billing easy as well.

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Anonymous | TrustRadius Reviewer
Verified User
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Paytm

Paytm is perfectly suited for individuals and businesses that want to send and receive payments quickly, these establishments by using this technology allow customers to make accurate purchases and pay with the ease of a single touch, while receiving the money immediately. It is perfect for defining income reports that will go directly to accounting in companies, and allows the user to keep track of expenses defined by the amount of their consumption, in addition to automatic payments for utilities and telephony. Paytm is parked as a secure payment method for small businesses that do not require high volumes of transactions, and want to add a new option for their customers when paying for promoted products, today the variety of payments is also very important, with the technological growth alternatives are increasing every day.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Chargebee

  • Simple interface that new employees are able to navigate fairly easily
  • Provides simple dashboard information you need.
  • Really love the dunning that makes it much easier for us to collect expired credit card info. Otherwise we'd be doing it manually and that would be a huge pain

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Brad Henderson | TrustRadius Reviewer
Brad Henderson
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Paytm

  • You can use Paytm to purchase from a selection of common items to luxurious items.
  • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
  • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
  • Gifts - You can send gifts to your loved ones using Paytm.
  • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
  • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Chargebee

  • One area that is difficult is that I don't have an easy way to allow users to select their own plan options. I have monthly and yearly plans, but no way to let the customer choose (not without custom code). This is the one thing that has caused extra work for me.
  • Configuring additional custom fields in the checkout form is possible, but not very intuitive.

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jeffrey samorano | TrustRadius Reviewer
jeffrey samorano
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Paytm

  • Wallet limitations of 10-20 thousand per day
  • At times the scan doesnt work well, like it fails to identify the QR code
  • Registration on paytm is required for the user to use this payment gateway which is a time taking process

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Anonymous | TrustRadius Reviewer
Verified User
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Usability

Chargebee

Chargebee 8.0
Based on 1 answer
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.

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Anonymous | TrustRadius Reviewer
Verified User
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Paytm

No score
No answers yet
No answers on this topic

Support Rating

Chargebee

Chargebee 8.0
Based on 2 answers
Chargebee is simple to use, and we have had little need for support.

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Will Goad | TrustRadius Reviewer
Will Goad
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Paytm

No score
No answers yet
No answers on this topic

Alternatives Considered

Chargebee

A strong balance between flexibility and simplicity -- Chargebee has proved to be a product that is well liked across the organization, and from a technical standpoint does not present too many hiccups for our developers. We also feel the pricepoint is good in a market which often has very taxing pricing structures

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Dailius Wilson | TrustRadius Reviewer
Dailius Wilson
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Paytm

We have made a selection of a set of payment gateways for the overall Payment gateway integration activity for our UAE client. So Paytm with its strong India presence and preferred payment choice by Indian B2B players was a default selection choice for us and also commercials were also on positive side for us (charging cost per txn quoted by Paytm).

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

Chargebee

  • This tool has helped me to create better selling opportunities and I am building closer relations with my customers through self-service and churn management.
  • It is very simple to use and it has an intuitive interface as well. I am a satisfied customer.

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Rebacca Flowers | TrustRadius Reviewer
Rebacca Flowers
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Paytm

  • During my travel, this app saves my time in making payments because it is integrated with various traveling apps.
  • It gives me cash-back on many payments.
  • Its banking services help me to compare my banking products and make improvements in them.

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Anonymous | TrustRadius Reviewer
Verified User
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Screenshots

Paytm

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Pricing Details

Chargebee

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chargebee Editions & Modules

Edition
Rise$2491
Scale$5491
EnterpriseContact sales team
  1. per month
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.

Paytm

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Paytm Editions & Modules

—
Additional Pricing Details
—

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