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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargent

    Score9.5 out of 10
    N/AChargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can also be configured to manage recurrent billing and subscriptions.N/A

    Sage Intacct

    Score8.6 out of 10
    N/ASage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce.N/A

    Lightspeed Retail

    Score9.2 out of 10
    N/ALightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A
    Pricing
    ChargentSage IntacctLightspeed Retail
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Basic
    $79.00 ($69.00)
    per month (when billed annually)
    Starter
    $119.00 ($99.00)
    per month (when billed annually)
    Standard
    $139.00 ($119.00)
    per month (when billed annually)
    Advanced
    $189.00 ($169.00)
    per month (when billed annually)
    Pro
    $259.00 ($229.00)
    per month (when billed annually)
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    ChargentSage IntacctLightspeed Retail
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing.
    More Pricing Information
    Community Pulse
    ChargentSage IntacctLightspeed Retail
    Considered Multiple Products
    AppFrontier LLC
    No answer on this topic
    Sage
    No answer on this topic
    Lightspeed
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    1038 Answers
    60%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    848 Answers
    70%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    1057 Answers
    70%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    524 Answers
    70%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    595 Answers
    80%
    Implementation went as expected
    8 Answers
    Features
    ChargentSage IntacctLightspeed Retail
    Payroll Management
    Comparison of Payroll Management features of Chargent and Sage Intacct and Lightspeed Retail
    Feature
    Chargent
    -
    Ratings
    Sage Intacct
    7.0
    358 Ratings
    8% below category average
    Lightspeed Retail
    -
    Ratings
    Pay calculation00 Ratings7.05 Ratings00 Ratings
    Benefit plan administration00 Ratings6.45 Ratings00 Ratings
    Direct deposit files00 Ratings7.14 Ratings00 Ratings
    Salary revision and increment management00 Ratings6.94 Ratings00 Ratings
    Reimbursement management00 Ratings7.5358 Ratings00 Ratings
    Customization
    Comparison of Customization features of Chargent and Sage Intacct and Lightspeed Retail
    Feature
    Chargent
    -
    Ratings
    Sage Intacct
    7.6
    867 Ratings
    0% above category average
    Lightspeed Retail
    -
    Ratings
    API for custom integration00 Ratings7.8815 Ratings00 Ratings
    Plug-ins00 Ratings7.4656 Ratings00 Ratings
    Security
    Comparison of Security features of Chargent and Sage Intacct and Lightspeed Retail
    Feature
    Chargent
    -
    Ratings
    Sage Intacct
    8.7
    1313 Ratings
    6% above category average
    Lightspeed Retail
    -
    Ratings
    Single sign-on capability00 Ratings8.81072 Ratings00 Ratings
    Role-based user permissions00 Ratings8.61278 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Chargent and Sage Intacct and Lightspeed Retail
    Feature
    Chargent
    -
    Ratings
    Sage Intacct
    7.8
    1406 Ratings
    0% below category average
    Lightspeed Retail
    -
    Ratings
    Dashboards00 Ratings7.81266 Ratings00 Ratings
    Standard reports00 Ratings8.01367 Ratings00 Ratings
    Custom reports00 Ratings7.61353 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Chargent and Sage Intacct and Lightspeed Retail
    Feature
    Chargent
    -
    Ratings
    Sage Intacct
    8.0
    1544 Ratings
    5% above category average
    Lightspeed Retail
    -
    Ratings
    Accounts payable00 Ratings8.31434 Ratings00 Ratings
    Accounts receivable00 Ratings8.11259 Ratings00 Ratings
    Cash management00 Ratings8.01337 Ratings00 Ratings
    Bank reconciliation00 Ratings8.11326 Ratings00 Ratings
    Expense management00 Ratings7.9936 Ratings00 Ratings
    Time tracking00 Ratings6.9503 Ratings00 Ratings
    Fixed asset management00 Ratings7.4685 Ratings00 Ratings
    Multi-currency support00 Ratings7.8515 Ratings00 Ratings
    Multi-division support00 Ratings8.5843 Ratings00 Ratings
    Regulations compliance00 Ratings7.6513 Ratings00 Ratings
    Electronic tax filing00 Ratings7.7381 Ratings00 Ratings
    Self-service portal00 Ratings7.4644 Ratings00 Ratings
    Global Financial Support00 Ratings8.0376 Ratings00 Ratings
    Intercompany Accounting00 Ratings8.4887 Ratings00 Ratings
    Journals and Reconciliations00 Ratings8.71241 Ratings00 Ratings
    Enterprise Accounting00 Ratings8.1534 Ratings00 Ratings
    Configurable Accounting00 Ratings8.2729 Ratings00 Ratings
    Centralized Rules Framework00 Ratings7.9526 Ratings00 Ratings
    Standardized Processes00 Ratings8.3854 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Chargent and Sage Intacct and Lightspeed Retail
    Feature
    Chargent
    -
    Ratings
    Sage Intacct
    6.7
    498 Ratings
    8% below category average
    Lightspeed Retail
    -
    Ratings
    Inventory tracking00 Ratings7.8364 Ratings00 Ratings
    Automatic reordering00 Ratings5.58 Ratings00 Ratings
    Location management00 Ratings8.5463 Ratings00 Ratings
    Manufacturing module00 Ratings5.25 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Chargent and Sage Intacct and Lightspeed Retail
    Feature
    Chargent
    -
    Ratings
    Sage Intacct
    7.5
    736 Ratings
    2% above category average
    Lightspeed Retail
    -
    Ratings
    Pricing00 Ratings7.7461 Ratings00 Ratings
    Order entry00 Ratings8.0654 Ratings00 Ratings
    Credit card processing00 Ratings7.4464 Ratings00 Ratings
    Cost of goods sold00 Ratings6.314 Ratings00 Ratings
    End-to-end order visibility00 Ratings8.2379 Ratings00 Ratings
    Best Alternatives
    ChargentSage IntacctLightspeed Retail
    Small Businesses
    Square POS
    Score9 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Square POS
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    MYOB
    Score8.3 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    Microsoft Dynamics GP
    Score5.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ChargentSage IntacctLightspeed Retail
    Likelihood to Recommend
    9.6
    (4 ratings)
    8.3
    (1593 ratings)
    9.5
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.3
    (85 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    4.7
    (140 ratings)
    9.5
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (14 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    9.6
    (3 ratings)
    2.4
    (129 ratings)
    9.8
    (4 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (6 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (22 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    3.0
    (13 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    7.8
    (26 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    6.3
    (311 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    2.0
    (12 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    1.0
    (11 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.0
    (11 ratings)
    -
    (0 ratings)
    User Testimonials
    ChargentSage IntacctLightspeed Retail
    Likelihood to Recommend
    AppFrontier LLC
    For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.
    Incentivized
    Read full review
    Sage
    It depends on the scale and nature of the organisation, but for a business like ours, i.e. a medium sized business with several entities operating in more than one location with different currencies, I think it is a very good fit. It is relatively easy to get to grips with and provides a good level of functionality.
    Incentivized
    Read full review
    Lightspeed
    It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
    Incentivized
    Read full review
    Pros
    AppFrontier LLC
    • Extremely easy to implement + 100% native on salesforce.com.
    • Payment information is on the opportunity level making it easily visible across teams.
    • Payment request feature allows cutomers to pay online via force.com site.
    • Supports recurring payments which allows payment processing to be run on an automated schedule.
    Incentivized
    Read full review
    Sage
    • Excellent roll-up reporting of various categories of expenses across multiple depts. Data is not siloed when we want to find all revenue sources across business entities, for example, or even down to details such as what is spent on "discretionary" expense elements.
    • Coding nomenclature is flexible and makes sense across business areas. Again, this allows for both more effective capture of data and with reporting slices and iterations.
    • Sage Intacct's open architecture (availability of APIs and already existing hooks) has made integration with other system tool-sets easier than we would ever have thought.
    Incentivized
    Read full review
    Lightspeed
    • Lightspeed Retail has great reports that are very easy to read and understand.
    • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
    Incentivized
    Read full review
    Cons
    AppFrontier LLC
    • Because it is a low fee, you need to do more configuration on your own to get it up and running.
    Incentivized
    Read full review
    Sage
    • The budgeting module is archaic. It needs to have more application features, including tracking changes made throughout the year.
    • The creation of reports is complicated and lacks sufficient filtering options during the process.
    • The Purchasing module should be more flexible, allowing users to add change orders to an existing PO rather than creating a new one.
    Incentivized
    Read full review
    Lightspeed
    • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
    • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
    • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
    • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
    • Weak system for receiving purchase orders.
    • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
    Incentivized
    Read full review
    Likelihood to Renew
    AppFrontier LLC
    No answers on this topic
    Sage
    Sage Intacct is continuously evolving and increasing it's functionalities. I am excited to attend conferences to learn what is in the roadmap for future releases. Additionally, using Sage Intacct allows me grow as a professional, I am really enjoy the knowledge that I have within the product to be able to share my experiences.
    Incentivized
    Read full review
    Lightspeed
    No answers on this topic
    Usability
    AppFrontier LLC
    No answers on this topic
    Sage
    The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.
    Incentivized
    Read full review
    Lightspeed
    Simply well designed with obvious icons per component, making it easy to interface with.
    Incentivized
    Read full review
    Reliability and Availability
    AppFrontier LLC
    No answers on this topic
    Sage
    There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.
    Incentivized
    Read full review
    Lightspeed
    No answers on this topic
    Performance
    AppFrontier LLC
    No answers on this topic
    Sage
    As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.
    Incentivized
    Read full review
    Lightspeed
    No answers on this topic
    Support Rating
    AppFrontier LLC
    They were overwhelmingly easy to deal with and helped us work through some very specific use cases
    Incentivized
    Read full review
    Sage
    Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
    Incentivized
    Read full review
    Lightspeed
    I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
    Incentivized
    Read full review
    In-Person Training
    AppFrontier LLC
    No answers on this topic
    Sage
    I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.
    Incentivized
    Read full review
    Lightspeed
    No answers on this topic
    Online Training
    AppFrontier LLC
    No answers on this topic
    Sage
    The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.
    Incentivized
    Read full review
    Lightspeed
    No answers on this topic
    Implementation Rating
    AppFrontier LLC
    No answers on this topic
    Sage
    I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.
    Incentivized
    Read full review
    Lightspeed
    No answers on this topic
    Alternatives Considered
    AppFrontier LLC
    Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.
    Incentivized
    Read full review
    Sage
    We evaluated Sage Intacct alongside many other options, but Blackbaud and NetSuite were the frontrunners. They all were cloud-based and capable systems, but for our team, Sage Intacct was the clearer choice for a few reasons.
    First, usability. Our team has varying levels of accounting experience, and Sage felt more intuitive across those different levels. The others could be powerful, but it also felt like it required more technical depth to navigate day-to-day, which was a concern for a small team. Second, functionality out of the box. Sage Intacct had more of what we needed built in without requiring a significant number of add-ons, which kept the solution simpler and the pricing more predictable.
    Third, nonprofit fit. Sage Intacct is purpose-built for organizations like ours, and that showed in the functionality available and the system's overall design. And finally, our implementation partner, RSM, was well-versed in Sage Intacct and gave us confidence that we would have the right support behind us. That partnership was part of the overall value of choosing Sage.
    Incentivized
    Read full review
    Lightspeed
    Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
    Incentivized
    Read full review
    Scalability
    AppFrontier LLC
    No answers on this topic
    Sage
    You can do a lot with this system and integrate it with a lot of your additional systems you use daily.
    Incentivized
    Read full review
    Lightspeed
    No answers on this topic
    Return on Investment
    AppFrontier LLC
    • Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
    • Increased revenue collection as billing information is easily accessible on the opportunity.
    • Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.
    Incentivized
    Read full review
    Sage
    • Positive - It runs better than our old software when we all work together, rather than having to sign off on each other and deal with syncing issues.
    • Negative - It's not as easy to go back to fix an amount, a date, etc. Sometimes, a very small mistake needs to be corrected by voiding and redoing the entire transaction.
    • We can successfully sync other software we use with Intacct! It reduces workload when things are automated.
    Incentivized
    Read full review
    Lightspeed
    • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
    • Faster processing through tills means happier customers and more sales per hour.
    • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
    Read full review
    ScreenShots

    Sage Intacct Screenshots

    Screenshot of Accounts Receivable: Automate accounts receivable processes.Screenshot of Revenue Recognition: Automated and compliant revenue recognition with complete support for ASC 606 and IFRS 15.Screenshot of Real-Time Reporting: Real-time reporting with up-to-minute financials across multiple business dimensions. Show only the metrics that matter based on the user viewing the dashboard.Screenshot of the times and expense management dashboard, which is customized to reflect the user's role, displaying relevant information that aligns with their position, thereby presenting each individual with the data most pertinent to their responsibilities.Screenshot of the detailed company metrics used to forecast business growth.Screenshot of the order management workflows, which are automated to accelerate quote-to-cash sales