What users are saying about
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Top Rated
317 Ratings

Chorus.ai

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Top Rated
317 Ratings
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Score 8.8 out of 100
5 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Chorus.ai

I believe that it is better suited to Exchange Online or Google rather an on-premises mail servers. As a security company, we have stringent requirements around data privacy especially when engaging with prospects. It was a challenge getting internal alignment and approval of the technology, but now that it's in, we are pleased that we made the effort.
Giulio Magni | TrustRadius Reviewer

worxogo Nudge Coach

Very well suited with organizations who have structured data capture of field force efforts through sales force automation. Not so suited where data is captured in automated system but other tools like excel.
Deepak Pramanik | TrustRadius Reviewer

Pros

Chorus.ai

  • Very smart AI is able to easily identify key words.
  • Don't love the monologue rating as with certain roles there are explanations that are required and feels like it dings us when giving product demos or explaining a specific service or support piece.
  • Easy to tag managers and see comments and suggestions.
Anonymous | TrustRadius Reviewer

worxogo Nudge Coach

  • Guides employee actions to improve performance
  • Aligns KPIs with behavior preferences
  • Increases customer satisfaction
Anonymous | TrustRadius Reviewer

Cons

Chorus.ai

  • Honestly as an AM I love it. Maybe more prompts for new users based on their role.
  • More integrations to larger partners, Slack, etc.
  • Maybe a way to build a database and send me alerts of calls that relate to my job based on.... not sure what factors, but for me... New products that we are launching and how my team is pitching them.
Anonymous | TrustRadius Reviewer

worxogo Nudge Coach

  • Nudges in different languages will make Worxogo Sales Nudge Coach more versatile
  • The UI can still be improved even though it has improved significantly over the last one year
  • Offline version where internet connectivity is suspect or poor like in rural India could help
Deepak Pramanik | TrustRadius Reviewer

Likelihood to Renew

Chorus.ai

Chorus.ai 6.7
Based on 4 answers
It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
Robert Peterson III | TrustRadius Reviewer

worxogo Nudge Coach

worxogo Nudge Coach 9.1
Based on 1 answer
Positive experience overall with no downside, especially for a larger organization, even a 1% increase is a huge contribution to the bottomline.
Anonymous | TrustRadius Reviewer

Usability

Chorus.ai

Chorus.ai 7.2
Based on 3 answers
Chorus has a great user experience. It is very easy to navigate and figure out. You do not need anyone to walk you through the usage and process as it is very easy to determine on your own, even if you are not a technologically savvy person. It is very easy to use in a variety of settings and the organizational structure makes it even easier to navigate.
Anonymous | TrustRadius Reviewer

worxogo Nudge Coach

worxogo Nudge Coach 9.1
Based on 1 answer
There is literally no expertise required to start using and reaping the benefits
Anonymous | TrustRadius Reviewer

Support Rating

Chorus.ai

Chorus.ai 8.6
Based on 4 answers
I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
Anonymous | TrustRadius Reviewer

worxogo Nudge Coach

worxogo Nudge Coach 9.1
Based on 1 answer
Great team of consultants and professionals, especially with presence in US and Canada for seamless support
Anonymous | TrustRadius Reviewer

Implementation Rating

Chorus.ai

Chorus.ai 7.3
Based on 2 answers
Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
Robert Peterson III | TrustRadius Reviewer

worxogo Nudge Coach

worxogo Nudge Coach 9.1
Based on 1 answer
Smooth integration with no data entry and no major changes to the existing system
Anonymous | TrustRadius Reviewer

Alternatives Considered

Chorus.ai

I personally did not select Chorus, but it does a great job! I used to use Gong at my previous company, and I liked that too. I have found that Chorus' transcript tool does a better job of translating the script of the call
Anonymous | TrustRadius Reviewer

worxogo Nudge Coach

No other competitors in the market have a similar offering. Early adoption helps the AI learn and evolve as a coach for that competitive edge any business needs in today's world.
Anonymous | TrustRadius Reviewer

Return on Investment

Chorus.ai

  • While difficult to quantify, Chorus has allowed us to get competitive insights and help inform our product strategy, which invariably wins us more deals.
  • By doing "tape reviews" with the broader teams, we're able to scale best practices and provide actionable feedback for reps, concretely improving their performances.
Anonymous | TrustRadius Reviewer

worxogo Nudge Coach

  • Productivity push of 25-30%
  • Increase in focus product sales by 20%
  • ROI is realized in the 1st year, shorter for a larger organization
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Chorus.ai

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

worxogo Nudge Coach

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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