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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    Cisco AnyConnect

    Score9 out of 10
    N/ACisco offers an SSL VPN solution via AnyConnect.N/A
    Pricing
    Chrome Remote DesktopCisco AnyConnect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chrome Remote DesktopCisco AnyConnect
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopCisco AnyConnect
    Considered Both Products
    Google
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    96%
    Would buy again
    92 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    98%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    96%
    Happy with the feature set
    92 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    94%
    Lived up to sales and marketing promises
    61 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    96%
    Implementation went as expected
    66 Answers
    Features
    Chrome Remote DesktopCisco AnyConnect
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and Cisco AnyConnect
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    Cisco AnyConnect
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
    Virtual Private Network
    Comparison of Virtual Private Network features of Chrome Remote Desktop and Cisco AnyConnect
    Feature
    Chrome Remote Desktop
    -
    Ratings
    Cisco AnyConnect
    9.2
    29 Ratings
    3% above category average
    AES 256-bit Encryption00 Ratings9.429 Ratings
    Kill Switch00 Ratings9.122 Ratings
    Multi-Platform Support00 Ratings8.828 Ratings
    Split Tunneling00 Ratings9.126 Ratings
    IP Address Masking00 Ratings9.426 Ratings
    No-Logs Policy00 Ratings9.122 Ratings
    Multiple Server Locations00 Ratings9.123 Ratings
    Automatic Wi-Fi Protection00 Ratings9.524 Ratings
    Simultaneous Connections00 Ratings9.424 Ratings
    Customer Support Services00 Ratings9.025 Ratings
    Best Alternatives
    Chrome Remote DesktopCisco AnyConnect
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopCisco AnyConnect
    Likelihood to Recommend
    9.5
    (21 ratings)
    9.3
    (118 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    9.8
    (12 ratings)
    Usability
    8.9
    (7 ratings)
    9.2
    (97 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (9 ratings)
    Performance
    -
    (0 ratings)
    8.9
    (3 ratings)
    Support Rating
    3.8
    (7 ratings)
    8.9
    (95 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.0
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Chrome Remote DesktopCisco AnyConnect
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    Cisco
    Providing secure remote access with a robust VPN, creating an encrypted tunnel so employees can safely access internal company resources like file servers and private apps from anywhere. It also allows enforcing device compliance: depending on policies, checks whether a device has an active antivirus and the latest OS updates before allowing it to connect. When there is not much need for remote access, the cost is too high.
    Incentivized
    Read full review
    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    Cisco
    • All Cisco AnyConnect data transfer processes are secure to enhance security.
    • It can connect multiple terminals across various sites directly.
    • Centralized management of the workstations connected to the network became easier than ever for managers with multiple locations in the organization's workforce.
    Incentivized
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    Cisco
    • Cisco AnyConnect can use the system resources as long as the program is being run.
    • Account activation may be very difficult when connecting from areas requiring captive portal login, if certain settings are not allowed.
    • By default, it is possible to request the user to authenticate again at specific intervals.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    Cisco
    It is perhaps the second most functional tool we have, it will definitely be renewed every year. Our network is stable, which ensures that there is less for our technicians to troubleshoot, which frees them up to ensure other parts of the company are maintained. This keeps our costs low and our downtime at a minimum.
    Incentivized
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    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
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    Cisco
    It is very useful tool for companies having hybrid work culture. It will allow their employees to work seamlessly from home, office, other branches. This tool will increase your productivity as it will facilitates your employees to access corporate applications 24x7. Overall it is easy to use, deploy and integrate.
    Incentivized
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    Reliability and Availability
    Google
    No answers on this topic
    Cisco
    I have been using Cisco AnyConnect for past two years and thus I can say very firmly that I have never seen the outage from the Cisco AnyConnect services either It is VPN, System Scans or the Network Connectivity. Talking about the errors likewise major errors I have faced throughout my period of use.
    Incentivized
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    Performance
    Google
    No answers on this topic
    Cisco
    Absolutely no speed issues, and I see no evidence of slowdowns across any of the multiple platforms I use daily. It's operation is completely invisible most of the time, except where there is a loss of connection due to server issues or a loss of power. Everything loads quickly and accurately.
    Incentivized
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    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    Cisco
    I don't know but nobody provides proper support for us as end user. They should have people to check whether end user is facing issues or not. Cisco AnyConnect having very high charges and still there is no proper support! Many requests and many tickets have opened, but the working speed is very low for the support team! They should have it to optimize.
    Incentivized
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    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
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    Cisco
    Our Managed Services vendor helped us with the implementation. When we initially setup our AnyConnect using MFA for remote connectivity, the setup was easy and straight forward and worked just fine. After a year, we decided to change to an "always on" feature and use machine and user based security certificates instead of MFA. We had to open a ticket with Cisco support and have their assistance getting this feature to work. Turned out they had a small bug in the code for that version of AnyConnect and it has since been corrected. We have had no issues with the upgrades since that time. The deployment of the software to the user machines was done with SCCM and was straight forward. The user machine upgrades are easy - when the user machine connects and sees a new version available, it upgrades itself! What could be easier?
    Incentivized
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    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    Cisco
    Cisco is one of our core partners besides Microsoft and SAP. And so yes, we are utilizing very many projects from Cisco. I would mention the whole networking equipment, the routing equipment, the wireless LAN, and also when it comes to infrastructure to compute infrastructure, we are utilizing Cisco servers within our converged infrastructure Flex spot. So we have been running a flex bot from Cisco, NetApp, and VMware for 12 years, and we are still very satisfied with the product. We are looking forward to upgrading to the newest blades and fabric interconnect to continue this journey.
    Incentivized
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    Scalability
    Google
    No answers on this topic
    Cisco
    Cisco AnyConnect has been a speedy, reliable, and efficient tool for the creation of your own VPN whatever location that you've brought your laptop. Customer support is consistently top-notch, coming up with quick fixes to whatever difficulties are thrown your way. I would not hesitate to reccommend Cisco AnyConnect to any business that needs connected employees throught the world.
    Incentivized
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    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    Cisco
    • We are able to seamlessly work on multiple clients daily, and it allows us to quickly handle more projects at the same time.
    • Cisco AnyConnect has allowed our own company's coworkers to remotely connect back to the corporate network, easily assisting work schedules and processes, during the COVID-19 pandemic. Being forced to work remotely, meant our processes still happened quickly and efficiently, by being able to leverage and use Cisco AnyConnect VPN.
    • Even prior to the COVID-19 pandemic, I have worked 100% remotely for a few years now. This was always due to the reliable connectivity and ease of use with Cisco AnyConnect VPN. I live 2+ hours from our nearest corporate office, and even further from some of my client locations, and I have always been able to connect to any of my multiple Cisco AnyConnect VPN connections, within seconds.
    Incentivized
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    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.