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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    Infosec IQ

    Score7.9 out of 10
    N/AInfosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the solution aims to present everything needed to prepare employees and strengthen the user's cybersecurity culture. The platform can be customized and personalized to match an organization’s…N/A
    Pricing
    Chrome Remote DesktopInfosec IQ
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chrome Remote DesktopInfosec IQ
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopInfosec IQ
    Considered Both Products
    Google
    No answer on this topic
    Infosec
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    99%
    Would buy again
    141 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    99%
    Delivers good value for the price
    130 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    97%
    Happy with the feature set
    139 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    96%
    Lived up to sales and marketing promises
    97 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    98%
    Implementation went as expected
    116 Answers
    Features
    Chrome Remote DesktopInfosec IQ
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and Infosec IQ
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    Infosec IQ
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
    Security
    Comparison of Security features of Chrome Remote Desktop and Infosec IQ
    Feature
    Chrome Remote Desktop
    -
    Ratings
    Infosec IQ
    8.3
    50 Ratings
    4% below category average
    Single sign-on capability00 Ratings8.443 Ratings
    Role-based user permissions00 Ratings8.249 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of Chrome Remote Desktop and Infosec IQ
    Feature
    Chrome Remote Desktop
    -
    Ratings
    Infosec IQ
    7.7
    59 Ratings
    11% below category average
    Training Content Library00 Ratings8.258 Ratings
    Multilingual Training Content00 Ratings8.437 Ratings
    Training Gamification00 Ratings5.151 Ratings
    Industry-Specific Security Training00 Ratings8.352 Ratings
    Individualized Security Training Plans00 Ratings7.752 Ratings
    Phishing Simulations00 Ratings7.758 Ratings
    Security Reporting00 Ratings8.756 Ratings
    Integration with Security Tech Stack00 Ratings7.84 Ratings
    Best Alternatives
    Chrome Remote DesktopInfosec IQ
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Hoxhunt
    Score8.9 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    Proofpoint Security Awareness Training
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopInfosec IQ
    Likelihood to Recommend
    9.5
    (21 ratings)
    8.0
    (143 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    7.3
    (9 ratings)
    Usability
    8.9
    (7 ratings)
    6.0
    (28 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    3.8
    (7 ratings)
    8.1
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.2
    (5 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (8 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    7.9
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    User Testimonials
    Chrome Remote DesktopInfosec IQ
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
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    Infosec
    Infosec IQ stands out as an excellent solution for conducting recurrent trainings and running simulated phishing campaigns. The platform not only offers robust features but also provides prompt and reliable support to its users. This level of assistance ensures a smooth experience and helps address any questions or concerns that may arise during training or campaign execution.One notable advantage of Infosec IQ is its support for Single Sign-On (SSO) functionality. This feature enables users to access the platform seamlessly using their existing credentials, eliminating the need for separate login information. By integrating with an organization's existing authentication system, Infosec IQ simplifies user management and enhances security by leveraging established access controls.In summary, the strengths of Infosec IQ include its comprehensive training and simulated phishing capabilities, excellent support services, and the convenience of SSO integration. These features contribute to a more efficient and effective training experience, allowing organizations to strengthen their cybersecurity defenses while minimizing administrative burdens.
    Incentivized
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    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
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    Infosec
    • The content for AwareEd training is robust and extensive. Many cybersecurity topics available for training material. As well as the ability to print promotional training sheets that can be displayed in break rooms, training rooms, hallways, etc.
    • The built-in phishing simulation templates are great! Recently, Infosec IQ added a new category called "Catch of the Week" that has very realistic phishing simulations that are much more effective and great examples of the types of phishing scams being used today.
    • Reporting works very well and provides information that can be shared with department managers so they can have visibility on how well their team members are meeting the cybersecurity training requirements.
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    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
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    Infosec
    • Phishing simulation sending configurations can be complex and cumbersome.
    • Reports and report options could be better. More canned reports and better data sorting & filtering.
    • Some training modules can be difficult to complete on iPads, Android, or other tablets with no mouse.
    Incentivized
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    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
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    Infosec
    So far this platform has worked really well for our company. Feedback has been great from our users because training is interesting, interactive and always being updated. Phishing simulations have been extremely helpful for us to stay compliant with ISO requirements and provide insight into areas we need to improve upon to educate our users better and make them more aware of vulnerabilities and threats
    Incentivized
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    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
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    Infosec
    They continue to work on the interface but there are still weird places where you have to hover to see options come up, weird navigation sometimes. Administering is not my favorite part of it. Need to increase their capability for uploading your own training.
    Incentivized
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    Reliability and Availability
    Google
    No answers on this topic
    Infosec
    I’ve never experienced an outage
    Incentivized
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    Performance
    Google
    No answers on this topic
    Infosec
    InfoSec system has been up 100% since we started. never had a latency issue
    Incentivized
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    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
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    Infosec
    We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.
    Incentivized
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    In-Person Training
    Google
    No answers on this topic
    Infosec
    Efficient and effective. Responsive
    Incentivized
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    Online Training
    Google
    No answers on this topic
    Infosec
    preparing a presentation and a step by step was really easy
    Incentivized
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    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
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    Infosec
    It is so very easy to set up and use and get going with, which makes the implementation process very quick and efficient.
    Incentivized
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    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
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    Infosec
    Infosec [IQ] is lightyears ahead of cofense. They did not even have training videos on their platform. The cost for cofense also went up by nearly triple for education. Creating phishing emails was a chore and some things were not possible. Infosec [IQ] has much better templates and creating emails from scratch is a ton easier.
    Incentivized
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    Contract Terms and Pricing Model
    Google
    No answers on this topic
    Infosec
    Pricing per user is reasonable for an annual contract. Not a bad investment considering that phishing emails and other threats are popping up daily in our users email accounts. Imagine if they did not know how to identify threats and how to be more careful in clicking links, it would have a been a far more expensive endeavor to recover from a network attack.
    Incentivized
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    Scalability
    Google
    No answers on this topic
    Infosec
    It’s designed for small and large companies
    Incentivized
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    Professional Services
    Google
    No answers on this topic
    Infosec
    They're well fitted for my business requirements. Reporting fraud actions and data piracy is important for my company's healthy life. More restricted access to hacking thus ensuring a safe workplace
    Incentivized
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    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
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    Infosec
    • When we were threatened with a major price hike, we were able to transition to Infosec IQ at our current cost despite being a new account and the delta cost difference being high.
    • Allowing our larger clients to access and administrate themselves cuts down on requests.
    • The Outlook plug-in minimizes tickets asking our technicians 'is this spam?'
    Incentivized
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    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.

    Infosec IQ Screenshots

    Screenshot of DashboardScreenshot of Content LibraryScreenshot of Phishing IndicatorsScreenshot of Learner Experience and Grades