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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    Workspace ONE UEM

    Score7.1 out of 10
    N/AVMware acquired Airwatch in 2014. Now from Omnissa, Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.

    $3

    per month per device

    Pricing
    Chrome Remote DesktopWorkspace ONE UEM
    Editions & Modules
    No answers on this topic
    Mobile Essentials
    $3
    per month
    Desktop Essentials
    $4
    per month
    UEM Esentials
    $5.25
    per month
    Platinum
    $15.63
    per month
    Offerings
    Pricing Offerings
    Chrome Remote DesktopWorkspace ONE UEM
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—List prices are per device per month.
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopWorkspace ONE UEM
    Considered Both Products
    Google
    No answer on this topic
    Omnissa
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Chrome Remote DesktopWorkspace ONE UEM
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and Omnissa Workspace ONE UEM
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    Omnissa Workspace ONE UEM
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
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    Chrome Remote DesktopWorkspace ONE UEM
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    Score7.2 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Action1
    Score9.4 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
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    User Ratings
    Chrome Remote DesktopWorkspace ONE UEM
    Likelihood to Recommend
    9.5
    (21 ratings)
    7.2
    (25 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    7.0
    (1 ratings)
    Usability
    8.9
    (7 ratings)
    8.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    3.8
    (7 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.9
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Chrome Remote DesktopWorkspace ONE UEM
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    Omnissa
    Workspace ONE Unified Endpoint Management is best suited for mid to large-size companies that require all the functions that it presents. It is a plus if you are well known with the VMWare "Horizon" ecosystem and use some of these solutions. It's to hard and resource intensive to setup and manage for small companies. Next to that it is to costly for only basic functionality compared to other solutions
    Incentivized
    Read full review
    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    Omnissa
    • Enrollment is a snap with many different options. This allows organizations with corporately owned or BYOD programs to bring devices under management in a flexible and scalable solution.
    • Deployment of apps-AirWatch makes deploying apps across your organization simple a quick.
    • AirWatch is usually close to "Zero Day" ready with major hardware manufacturers updated features. Many of the Android and iOS updated features are incorporated into the environments almost as soon as they are released.
    • AirWatch has great customer service. This was not always the case but as the company has grown over the last year in particular, I have been receiving better customer service compared to other MDMs.
    Incentivized
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    Omnissa
    • On-Premises solution is very slow compared to SAS and which is causing many issues while accessing emails on a device, server management, contacts sync issues, Reporting issue
    • AirWatch Inbox application was very buggy and created a lot of issue in our organization and it seems no one is happy with the performance AirWatch Inbox is giving.
    • It is very costly as per analysis provided by Gartner quadrant and for a small organization or for small user base it is not that much suitable.
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    Omnissa
    We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
    Incentivized
    Read full review
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    Omnissa
    It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    Omnissa
    Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
    Incentivized
    Read full review
    Performance
    Google
    No answers on this topic
    Omnissa
    Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
    Incentivized
    Read full review
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    Omnissa
    There is a separate portal for Workspace One + Chat function. The support is fast but sometime you need a little but luck that the right person is supporting your case. Case escalation is not really working.
    Incentivized
    Read full review
    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
    Read full review
    Omnissa
    AirWatch support was included and helped with every step of the implementation. They have their "university" with helpful documents and phone support 24x7.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    Omnissa
    Airwatch remains a leader in Gartner's Magic Quadrant and meets the data mobility needs of our organization. We are looking at moving to the cloud with Office365 and are evaluating the Intune/EMS/MAM/Rights Management suite. We have set up both Airwatch and Intune/EMS/MAM/Rights Management in a lab environment and have compiled some good comparison data and are looking to further evaluate these products. From our testing Airwatch has good integration with Office365 and is more feature rich and has more robust controls in both the MDM and Data Management/Security space. If someone is looking for a more simple solution without MDM and they are considering providing email and calendar access only Intune/MAM may be the way to go.
    Incentivized
    Read full review
    Scalability
    Google
    No answers on this topic
    Omnissa
    It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    Omnissa
    • Visibility of all support team, their location, apps installed on devices and security level, which guarantees information is secure.
    • Users don't have the time to be spending their telecom plans on apps that are not accepted for corporate use. So, this plans can be controlled and money saved.
    • Cost happens to be an OpEx one, and even though it is not visible in ROI, when you calculate how much money represents data leak, information lost, users not arriving to attend customers, and more. The cost is giving you a return on customer satisfaction and continuity.
    Incentivized
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.