What users are saying about
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Top Rated
2050 Ratings
109 Ratings
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Score 8.8 out of 100

Skype

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Top Rated
2050 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Chrome Remote Desktop

It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
Anonymous | TrustRadius Reviewer

Skype

Skype is good for personal or small group chatting. It is well distributed and well accepted. Skype is probably the easiest of this type of app to install and get working. Skype would seem to be more popular in Europe where most app users will use Skype. The scenario of a user in .London offering local calling in Denmark, Germany and France is easily accomplished. Skype is quite cost efficient to use.
Tim Daciuk | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Chrome Remote Desktop
8.6
Skype
Screen sharing
Chrome Remote Desktop
9.2
Skype
File transfer
Chrome Remote Desktop
7.8
Skype
Instant message
Chrome Remote Desktop
8.6
Skype
Secure remote access with Smart Card authentication
Chrome Remote Desktop
9.0
Skype
Access to sleeping/powered-off computers
Chrome Remote Desktop
8.8
Skype
Over-the-Internet remote session
Chrome Remote Desktop
8.8
Skype
Initiate remote control from mobile
Chrome Remote Desktop
8.8
Skype
Remote management of servers & workstations
Chrome Remote Desktop
7.3
Skype
Remote Active Directory® management
Chrome Remote Desktop
9.3
Skype
Centralized management dashboard
Chrome Remote Desktop
8.1
Skype
Session record
Chrome Remote Desktop
8.5
Skype
Annotations
Chrome Remote Desktop
8.4
Skype
Monitoring and Alerts
Chrome Remote Desktop
9.2
Skype
Multi-platform remote control
Chrome Remote Desktop
8.8
Skype

Performance & Compatibility of Online Events Software

Chrome Remote Desktop
Skype
8.0
High quality audio
Chrome Remote Desktop
Skype
8.7
High quality video
Chrome Remote Desktop
Skype
8.2
Low bandwidth requirements
Chrome Remote Desktop
Skype
6.9
Mobile support
Chrome Remote Desktop
Skype
8.3

Screen Sharing

Chrome Remote Desktop
Skype
8.0
Desktop sharing
Chrome Remote Desktop
Skype
8.6
Whiteboards
Chrome Remote Desktop
Skype
7.4

Online Meetings / Events

Chrome Remote Desktop
Skype
7.9
Calendar integration
Chrome Remote Desktop
Skype
7.9
Meeting initiation
Chrome Remote Desktop
Skype
8.2
Integrates with social media
Chrome Remote Desktop
Skype
6.9
Record meetings / events
Chrome Remote Desktop
Skype
8.2
Slideshows
Chrome Remote Desktop
Skype
8.2

Online Events Collaboration

Chrome Remote Desktop
Skype
8.5
Live chat
Chrome Remote Desktop
Skype
8.9
Audience polling
Chrome Remote Desktop
Skype
8.3
Q&A
Chrome Remote Desktop
Skype
8.4

Online Events Security

Chrome Remote Desktop
Skype
7.9
User authentication
Chrome Remote Desktop
Skype
8.3
Participant roles & permissions
Chrome Remote Desktop
Skype
7.7
Confidential attendee list
Chrome Remote Desktop
Skype
7.7

Pros

Chrome Remote Desktop

  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
  • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
  • The mobile app is also really really well done.
Ho'omana Nathan Horton | TrustRadius Reviewer

Skype

  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
Anonymous | TrustRadius Reviewer

Cons

Chrome Remote Desktop

  • I like this software in general very much. The only problem is that there are times when the ram consumption of my computer increases too much, for a few seconds. This causes my computer and connection to freeze. It is not completely stable.
Isabella Houghton | TrustRadius Reviewer

Skype

  • This is really small, but I'd love to see the emoticons updated to emojis.
  • Make calling free like some other communications app providers.
  • Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Chrome Remote Desktop

Chrome Remote Desktop 7.0
Based on 2 answers
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
Anonymous | TrustRadius Reviewer

Skype

Skype 9.7
Based on 5 answers
I think so far there is no reason not to renew the license. We have been using Skype for a long time and are very satisfied with it.
Tejashwi Kumar | TrustRadius Reviewer

Usability

Chrome Remote Desktop

Chrome Remote Desktop 9.9
Based on 3 answers
I would rarely give a 10 for usability to any tool, but Chrome Remote Desktop doesn't deserves 9 either :) I find all options easy to understand. I don't have to work my brain to understand how things work when using Chrome Remote Desktop.
Ravinder Gupta | TrustRadius Reviewer

Skype

Skype 9.0
Based on 2 answers
Because it's reliable, cheap and requires a low bandwidth during voice and video calling.
sohail ahmed | TrustRadius Reviewer

Support Rating

Chrome Remote Desktop

Chrome Remote Desktop 5.0
Based on 10 answers
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
Anonymous | TrustRadius Reviewer

Skype

Skype 7.5
Based on 50 answers
I am not aware of the current support level for Skype for business, as I have never used even though I have the product.However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
Ricardo G Lopes | TrustRadius Reviewer

Implementation Rating

Chrome Remote Desktop

Chrome Remote Desktop 10.0
Based on 1 answer
None, its quick and easy
Anonymous | TrustRadius Reviewer

Skype

Skype 10.0
Based on 2 answers
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Chrome Remote Desktop

I've used TeamViewer, AnyDesk, Go to My PC, and Microsoft Remote Desktop to access PCs remotely. Chrome Remote Desktop is one of the best remote desktop programs. The other programs are more expensive and provide fewer features than Chrome Remote Desktop. It is much easier to switch among multiple PCs using Chrome Remote Desktop than some of the other mentioned programs.
Allen Shapiro | TrustRadius Reviewer

Skype

We have found Microsoft Teams and Zoom to be better video conferencing apps for our organization and frequently opt for Teams because we use Office 365 and Teams is built into our calendars. However, I do prefer using Skype for sending messages internally to other colleagues and will continue to use Skype even though Teams has a chat function.
Anonymous | TrustRadius Reviewer

Return on Investment

Chrome Remote Desktop

  • Chrome licensing is better priced than MS, so this is positive.
  • Utilizing multiple desktops to submit and monitor long-running batch jobs reduces the need for only 1 desktop to submit and admin job scheduling, this is also a positive.
  • Patching is a negative, it is too often and too time-consuming.
Maurice Samuels | TrustRadius Reviewer

Skype

  • Overall Skype is a good investment. We use regular Skype so its a product that comes with Windows PC's as a standard app. We dont use Skype for Business so this cuts cost overall.
  • Using the basic functions of Skype and not Skype for business does have some downsides but you do save money. There are many other apps we use as well as Skype in order to accomplish all of our goals.
  • The downside of course is that the more you want Skype to do, the more money it will cost the organization as a whole. It does have many more functions which you have to upgrade to Skype for business for. That is my only criticism.
Nestor Navarro | TrustRadius Reviewer

Pricing Details

Chrome Remote Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Chrome Remote Desktop
9.4
Skype
8.0

Likelihood to Renew

Chrome Remote Desktop
7.0
Skype
9.7

Usability

Chrome Remote Desktop
9.9
Skype
9.0

Support Rating

Chrome Remote Desktop
5.0
Skype
7.5

Implementation Rating

Chrome Remote Desktop
10.0
Skype
10.0

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