Chrome Remote Desktop vs. Skype

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chrome Remote Desktop
Score 6.9 out of 10
N/A
Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.N/A
Skype
Score 7.3 out of 10
N/A
Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.N/A
Pricing
Chrome Remote DesktopSkype
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Chrome Remote DesktopSkype
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Chrome Remote DesktopSkype
Considered Both Products
Chrome Remote Desktop
Chose Chrome Remote Desktop
Chrome Remote Desktop compliments the Google for Work Admin suites perfectly, you can deploy this application to all your devices via policy from google, it's easy to use from the operators point of view and allows for a quick seamless connection to your device, the cost is …
Chose Chrome Remote Desktop
Hands down Chrome Remote Desktop is the best option available if you find yourself mobile and without access to a laptop/PC. In some cases, I would say that this application outperforms the native Windows Remote Desktop application. However, there are some features missing, …
Skype
Chose Skype
Skype overall is easier to use than a lot of comparable collaboration tools on the market. It really doesn't require formal training to use, and most users get used to all the features of the platform pretty quick overall. Some other collaboration tools may offer more …
Top Pros
Top Cons
Features
Chrome Remote DesktopSkype
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Chrome Remote Desktop
7.3
18 Ratings
12% below category average
Skype
-
Ratings
Screen sharing8.917 Ratings00 Ratings
File transfer7.110 Ratings00 Ratings
Instant message7.66 Ratings00 Ratings
Secure remote access with Smart Card authentication8.04 Ratings00 Ratings
Access to sleeping/powered-off computers5.18 Ratings00 Ratings
Over-the-Internet remote session10.018 Ratings00 Ratings
Initiate remote control from mobile10.016 Ratings00 Ratings
Remote management of servers & workstations7.116 Ratings00 Ratings
Remote Active Directory® management7.15 Ratings00 Ratings
Centralized management dashboard5.19 Ratings00 Ratings
Session record5.16 Ratings00 Ratings
Annotations8.05 Ratings00 Ratings
Monitoring and Alerts8.05 Ratings00 Ratings
Multi-platform remote control5.713 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Chrome Remote Desktop
-
Ratings
Skype
7.4
134 Ratings
7% below category average
High quality audio00 Ratings7.9131 Ratings
High quality video00 Ratings7.8129 Ratings
Low bandwidth requirements00 Ratings6.4126 Ratings
Mobile support00 Ratings7.6114 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Chrome Remote Desktop
-
Ratings
Skype
6.9
115 Ratings
14% below category average
Desktop sharing00 Ratings7.3114 Ratings
Whiteboards00 Ratings6.457 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Chrome Remote Desktop
-
Ratings
Skype
6.7
115 Ratings
20% below category average
Calendar integration00 Ratings6.882 Ratings
Meeting initiation00 Ratings7.1103 Ratings
Integrates with social media00 Ratings6.162 Ratings
Record meetings / events00 Ratings7.174 Ratings
Slideshows00 Ratings6.666 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Chrome Remote Desktop
-
Ratings
Skype
7.7
108 Ratings
8% below category average
Live chat00 Ratings8.4107 Ratings
Audience polling00 Ratings7.362 Ratings
Q&A00 Ratings7.359 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Chrome Remote Desktop
-
Ratings
Skype
7.3
97 Ratings
13% below category average
User authentication00 Ratings7.084 Ratings
Participant roles & permissions00 Ratings7.380 Ratings
Confidential attendee list00 Ratings7.758 Ratings
Best Alternatives
Chrome Remote DesktopSkype
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Chrome Remote DesktopSkype
Likelihood to Recommend
10.0
(18 ratings)
7.0
(136 ratings)
Likelihood to Renew
7.0
(2 ratings)
10.0
(5 ratings)
Usability
9.9
(3 ratings)
10.0
(3 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
3.8
(7 ratings)
10.0
(42 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(3 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Chrome Remote DesktopSkype
Likelihood to Recommend
Google
It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
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Microsoft
Skype is well suited for quick calls back and forth, in both video and audio, among team members who have it already installed and who know how to use it. It is less well-suited when trying to do a presentation for somebody who does NOT have it installed or who lacks internet speed.
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Pros
Google
  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
  • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
  • The mobile app is also really really well done.
Read full review
Microsoft
  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
Read full review
Cons
Google
  • The session can be seen on the screen of the workstation. Could be a privacy issue. It DOESN'T work like traditional RDP, much closer to a screen sharing support session.
  • There is no built in File Transfer. Its not a deal breaker, but definitely an annoyance.
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Microsoft
  • This is really small, but I'd love to see the emoticons updated to emojis.
  • Make calling free like some other communications app providers.
  • Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you.
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Likelihood to Renew
Google
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
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Microsoft
I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
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Usability
Google
I would rarely give a 10 for usability to any tool, but Chrome Remote Desktop doesn't deserves 9 either :) I find all options easy to understand. I don't have to work my brain to understand how things work when using Chrome Remote Desktop.
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Microsoft
Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
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Support Rating
Google
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
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Microsoft
I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
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Implementation Rating
Google
None, its quick and easy
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Microsoft
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
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Alternatives Considered
Google
Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
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Microsoft
Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. Skype also has a larger install base.
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Professional Services
Google
No answers on this topic
Microsoft
The service provided is up to date, as discussed before buying.
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Return on Investment
Google
  • Using Chrome Remote Desktop, we've saved money on remote desktop software.
  • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
  • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
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Microsoft
  • Overall Skype is a good investment. We use regular Skype so its a product that comes with Windows PC's as a standard app. We dont use Skype for Business so this cuts cost overall.
  • Using the basic functions of Skype and not Skype for business does have some downsides but you do save money. There are many other apps we use as well as Skype in order to accomplish all of our goals.
  • The downside of course is that the more you want Skype to do, the more money it will cost the organization as a whole. It does have many more functions which you have to upgrade to Skype for business for. That is my only criticism.
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ScreenShots