What users are saying about
Top Rated
76 Ratings
81 Ratings
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Score 8 out of 101
Top Rated
76 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Chrome Remote Desktop

Chrome Remote Desktop is great for accessing machines remotely which cannot be accessed via Microsoft's Remote Desktop. It's especially nice for accessing machines of varying operating systems from a machine of a single operating system. For example, if I'm on my Windows laptop, I can always use Microsoft Remote Desktop to connect to local machines (or machines via a VPN), but I can't do the same with Macs. I can do both from Chrome Remote Desktop though, and this program is very lightweight, which is nice.
Ho'omana Nathan Horton profile photo

VNC Connect

VNC Connect works really well on computers connected both within the same local area network and when located outside the office connected via the internet. With VNC Connect, you can remotely access a computer and perform all functions as if you're sitting right in front of it. It also can be used as a training tool to show the person sitting at the computer the steps to take to execute and perform a task. I would not use VNC Connect to remotely access a computer that has the screen left on to perform confidential tasks on it that I don't want others to visually see. Unfortunately, there isn't a method like when you are using Windows Remote Desktop Services where the screen is blanked out to prevent others from viewing your connection.
Paul Li profile photo

Feature Rating Comparison

Remote Administration

Chrome Remote Desktop
8.1
VNC Connect
7.4
Screen sharing
Chrome Remote Desktop
9.5
VNC Connect
9.5
File transfer
Chrome Remote Desktop
7.7
VNC Connect
6.0
Access to sleeping/powered-off computers
Chrome Remote Desktop
6.9
VNC Connect
9.3
Over-the-Internet remote session
Chrome Remote Desktop
9.1
VNC Connect
9.4
Initiate remote control from mobile
Chrome Remote Desktop
9.4
VNC Connect
7.7
Remote management of servers & workstations
Chrome Remote Desktop
6.4
VNC Connect
4.8
Remote Active Directory® management
Chrome Remote Desktop
7.1
VNC Connect
Centralized management dashboard
Chrome Remote Desktop
8.9
VNC Connect
7.2
Session record
Chrome Remote Desktop
5.0
VNC Connect
7.0
Monitoring and Alerts
Chrome Remote Desktop
10.0
VNC Connect
7.0
Multi-platform remote control
Chrome Remote Desktop
8.6
VNC Connect
6.0
Instant message
Chrome Remote Desktop
VNC Connect
7.6
Secure remote access with Smart Card authentication
Chrome Remote Desktop
VNC Connect
8.7
Annotations
Chrome Remote Desktop
VNC Connect
5.8

Pros

Chrome Remote Desktop

  • Setup is simple. Install the app, log in, choose a pin. You're good to go.
  • Performance is fast. I can even stream games fairly well.
  • The connections have been pretty stable. No serious issues.
No photo available

VNC Connect

  • Great User Interface (UI): Compared to some its competitors, VNC Connect's UI is excellent. It is clean, simple and responsive and yet provides full access to all the required functionality.
  • Security & Encryption: VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer.
  • Easy Team Management: It is extremely quick and simple to add or remove devices to the VNC Connect service.
Samuel Dickinson profile photo

Cons

Chrome Remote Desktop

  • The session can be seen on the screen of the workstation. Could be a privacy issue. It DOESN'T work like traditional RDP, much closer to a screen sharing support session.
  • There is no built in File Transfer. Its not a deal breaker, but definitely an annoyance.
No photo available

VNC Connect

  • Billing/Licence Model: For some users the per device billing model may not be ideal.
  • Mobile Application: The mobile app can be a little clunky and unintuitive.
Samuel Dickinson profile photo

Likelihood to Renew

Chrome Remote Desktop

Chrome Remote Desktop 7.0
Based on 2 answers
I like it for the most part. I'm still trying to find a way around the screen issues. It shouldn't show what I'm doing on my remote computer while I'm connected unless I specify that.
No photo available

VNC Connect

VNC Connect 7.0
Based on 7 answers
It doesn't have a feature that TeamViewer has.
Michael Mei profile photo

Usability

Chrome Remote Desktop

Chrome Remote Desktop 8.9
Based on 3 answers
Still, managing the screen is annoying. Don't show what I'm doing on my remote computer. Also annoying if you're remoting into a computer with 2 monitors.
No photo available

VNC Connect

VNC Connect 8.0
Based on 2 answers
It doesn't have many features, so whatever features there are, are pretty easy to understand.
Michael Mei profile photo

Support

Chrome Remote Desktop

Chrome Remote Desktop 10.0
Based on 1 answer
We don't use their support
No photo available

VNC Connect

VNC Connect 7.0
Based on 1 answer
So far we've figured out the issue we have, haven't called support yet.
Michael Mei profile photo

Online Training

Chrome Remote Desktop

No score
No answers yet
No answers on this topic

VNC Connect

VNC Connect 7.0
Based on 2 answers
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
Matt Medley profile photo

Implementation

Chrome Remote Desktop

Chrome Remote Desktop 10.0
Based on 1 answer
None, its quick and easy
No photo available

VNC Connect

VNC Connect 9.0
Based on 1 answer
No problem at all, love the product.
Michael Mei profile photo

Alternatives Considered

Chrome Remote Desktop

Chrome Remote Desktop compliments the Google for Work Admin suites perfectly, you can deploy this application to all your devices via policy from google, it's easy to use from the operators point of view and allows for a quick seamless connection to your device, the cost is relative and provides a service that is mandatory for our business to succeed in supporting our technology, other application we're too robust or wanted to re-invent the wheel. This tool was perfect from the start and any organization using the power of Google should look into using this tool to support and of their chrome devices
No photo available

VNC Connect

Like I have mentioned before, depending on what you need, RealVNC may not be the best fit. It's the does-it-all Enterprise ready version produced by the original manufacturers. Installation's pretty simple, it's deployable if needed and it sports a lot of party tricks. However, TightVNC, UltraVNC or even TeamViewer may be what you need depending on your circumstances, requirements and budget.
No photo available

Return on Investment

Chrome Remote Desktop

  • Chrome Remote Desktop provides a positive ROI as you no longer need to pay for on-site visits to configure or troubleshoot a software issue. The ability to remotely connect allows you to be more flexible with your support team as they only need an internet connection to use this tool and remotely support devices in the field.
  • Our organization uses Google Suites and it's platforms to manage our devices, having a google app - Chrome Remote Desktop makes perfect sense as it compliments the platform and configuration of our hardware already, no need for third-party applications.
  • If there is a problem with the internet connection at a site, Chrome Remote Desktop is obsolete and can
  • t be used, meaning a service-call or site visit is needed.
No photo available

VNC Connect

  • Excellent ROI - It is very inexpensive and provides quite robust access to any machines that has VNC Server installed.
  • Does require an agent - The VNC Server agent is required on the computer you are trying to access, but it's quick to install and requires very little disk space or resources.
  • Can be a liability if you don't keep it well protected with encryption.
Kurt Ferguson profile photo

Pricing Details

Chrome Remote Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chrome Remote Desktop Editions & Modules

Additional Pricing Details

VNC Connect

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

VNC Connect Editions & Modules

Edition
Professional$401
Enterprise$551
  1. per remote computer
Additional Pricing Details

Add comparison