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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CircleCI

    Score9.3 out of 10
    N/ACircleCI is a software delivery engine from the company of the same name in San Francisco, that helps teams ship software faster, offering their platform for Continuous Integration and Continuous Delivery (CI/CD). Ultimately, the solution helps to map every source of change for software teams, so they can accelerate innovation and growth.

    $0

    for up to 6,000 build minutes and up to 5 active users per month

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    CircleCINew Relic
    Editions & Modules
    Server
    Contact Sales
    Performance
    starting at $15
    per month
    Scale
    starting at $2000
    per month
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    CircleCINew Relic
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CircleCINew Relic
    Considered Both Products
    CircleCI
    Chose CircleCI
    Because the Travis CI features are not very good, it has a lot of problems with concurrency and the uptime of the on-cloud solution was the worst we have ever tried.
    Incentivized
    New Relic
    Chose New Relic
    AppDynamics is very similar to New Relic, and is probably the only product we evaluated that was competitive. There wasn't a clear winner between these two; we ultimately stayed with New Relic because AppDynamic's support wasn't incredibly impressive, and it didn't seem to have …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    96%
    Implementation went as expected
    68 Answers
    Best Alternatives
    CircleCINew Relic
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    AWS CodePipeline
    Score6.6 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    AWS CodePipeline
    Score6.6 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CircleCINew Relic
    Likelihood to Recommend
    9.0
    (27 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (16 ratings)
    Usability
    9.0
    (2 ratings)
    6.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    7.8
    (3 ratings)
    9.1
    (2 ratings)
    Support Rating
    6.9
    (6 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    CircleCINew Relic
    Likelihood to Recommend
    CircleCI
    Based on our experience, CircleCI is well-suited for automating mobile app release cycles. For example, to release an iOS app, you would need to build, sign, and upload it to TestFlight, which requires a dedicated Mac in the office. But with CircleCI, you can have macOS executors, so you don't have to manage a physical build machine. Another benefit is that CircleCI's certified AWS Orbs abstract away complex authentication and deployment logic, allowing us to build, push, and deploy Docker containers to Amazon ECS with minimal configuration and high reliability. CircleCI is less suited for smaller projects where the development and deployment are not that extensive, for example, a static site. Once you have built a static site, you probably won't make any further changes, so there's no point in paying for it.
    Incentivized
    Read full review
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
    Read full review
    Pros
    CircleCI
    • Automated builds! This is really why you get CircleCI, to automate the build process. This makes building your application far more reliable and repeatable. It can also run tests and verify your application is working as expected.
    • Simple. Unlike Jenkins, Teamcity, or other platforms, CircleCI doesn't need a lot of setup. It's completely hosted, so there's no infrastructure to set up. The config file does take a bit to understand, but if you follow their example and start with something small and add to it, you can get it up and going quicker than it first looks.
    • Scales easily. Again, since it's all cloud-based, you don't have to manage or scale infrastructure. Simply subscribe to the number of containers you want, and scaling up just means buying more containers.
    Incentivized
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    Cons
    CircleCI
    • While configuration is easy, the config files can get very very long.
    • Price compared to some alternatives that are cheaper / free. Especially so if you are running multiple containers in parallel.
    • Have experienced numerous outages (3-5) in the last few months where CircleCI has been down.
    • Web documentation and tutorials haven't been as good as some of the competitors.
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    Likelihood to Renew
    CircleCI
    No answers on this topic
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    Usability
    CircleCI
    The reliability & speed, it just works. The ability to spin up macOS runners and Docker containers on demand without managing hardware is a huge win. The Orbs system makes integrating with AWS and Slack incredibly easy, saving us weeks of custom scripting and providing real-time updates in our Slack channel. This makes it easy for us to track and ensures that everyone involved knows the status. Of course, it has drawbacks related to configuration complexity and, in some cases, cost transparency, but overall, it is an industry-standard, robust tool that solves our core infrastructure problems well.
    Incentivized
    Read full review
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    CircleCI
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    Performance
    CircleCI
    It's pretty snappy, even with using workflows with multiple steps and different docker images. I've seen builds take a long time if it's really involved, but from what I can tell, it's still at least on par if not faster than other build tools.
    Incentivized
    Read full review
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    Support Rating
    CircleCI
    Unless you have a reasonably large account, you're going to be mainly stuck reading their documentation. Which has improved somewhat over the years but is still extremely limited compared to a platform like Digital Ocean who invested in the documentation and a community to ensure it's kept up to date. If you can't find your answer there, you can be stuck.
    Incentivized
    Read full review
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
    Read full review
    Implementation Rating
    CircleCI
    No answers on this topic
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    Alternatives Considered
    CircleCI
    Jenkins is usually self-hosted, Travis CI's infrastructure is largely unreliable (lots of tests time out for no discernable reason), and Semaphore encourages you to configure your CI/CD from a web UI. We like CircleCI because its hosted, our tests run largely as expected on their infrastructure, and we can configure it from a config file that we track in GitHub.
    Incentivized
    Read full review
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
    Read full review
    Scalability
    CircleCI
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Return on Investment
    CircleCI
    • We pay over $5K/ month and we have high expectations for service. Sometimes I feel that we don't get the value, but only sometimes.
    • We have had to build our own application to keep state and broker releases and deployments. We call our app deployer. I feel that CircleCI could do more to understand our needs and possibly build additional features that would enable us to invest less in build and deployment infrastructure and justify paying more for Circle.
    Incentivized
    Read full review
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
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