Cisco Business Edition 6000 (BE6000) vs Vonage Business Communications

Likelihood to Recommend

Cisco Business Edition 6000 is much more than just IP telephony, it is a complete collaboration solution that I recommend for scenarios with up to 1000 users and up to 2500 registered devices. Everything is virtualized on the UCS server. The BR 6000 meets any type of demand and is easy to install and configure on the network. We started to reduce the costs of communications infrastructure and maintenance expenses. The main features we use are IP telephony, video conferencing, and messaging. Licenses were purchased on demand according to the growth and expansion of personnel and devices.

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Felipe Santos

Analista de Sistemas

HAVANRetail, 501-1000 employees

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Vonage Business Cloud is well suited if you have small or limited IT staff and/or you have many remote workers and little or no on-prem hardware. I would recommend Vonage to small to medium-sized businesses. It would not be well suited to a large organization where everyone works in the same building and the IT staff has servers and staff to manage a VoIP system.

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Brian Duffy

Systems Analyst and Administrator

Cottage Door PressConsumer Goods, 11-50 employees

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Feature Rating Comparison

Cisco Business Edition 6000 (BE6000)

Vonage Business Communications

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Cisco Business Edition 6000 (BE6000)

Vonage Business Communications

Answering rules

Call recording

Call park

Call screening

Message alerts

Cisco Business Edition 6000 (BE6000)

Vonage Business Communications

Video conferencing

Audio conferencing

Video screen sharing

Instant messaging

Cisco Business Edition 6000 (BE6000)

Vonage Business Communications

Mobile app for iOS

Mobile app for Android

Pros

It helps with easy installation and setup for new office / migration.
Supports Hybrid Cloud and on-prem deployments.
Scalable Solution - catering to upgrade from a legacy platform.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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Eliminates physical phone consoles that can be pricey and unnecessary for staff.
Has a companion app that allows you to use your personal cell phone to check messages or make calls.
The desktop application is easy to use and has a number of customizable settings so that the app can be minimized but alert you of incoming calls.

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Nate Casimiro

Marketing Operations Manager

SimpleviewInternet, 201-500 employees

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Cons

Cost could always be lower, but you get a solid product for your investment
Licensing can still be confusing if you need multiple products on the appliance
Redundancy/DR

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Eric Taylor

VoIP Network Administrator

Penn State UniversityHigher Education, 10,001+ employees

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They do not take billing support calls. Online chat only. That can be dicey.
Desktop app can have some hiccups and there are frequent updates. Sometimes it switches from my headset to webcam for no reason I can tell. Miss the call be for I figure it out.
Text messaging does not handle images. Frustrates my clients when they think they can send me a pic of a signed doc or vin# and I don't get it.

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Philip Schmitz, CIC

Owner

Schmitz Insurance, LLCInsurance, 1-10 employees

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Usability

Cisco Business Edition 6000 (BE6000) 8.2

Based on 1 answer

BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.

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Oleksandr Tsapenko

Business Development Manager/Product manager

Wise IT UkraineInformation Technology & Services, 11-50 employees

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Vonage Business Communications 7.6

Based on 2 answers

I thought it had very practical and useful usability. It has a clean and simple interface with large fonts that make it easy to read. It isn't particularly difficult, although figuring out some operations may be a bit challenging. For the most part though, it isn't very difficult to use

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Parker Green

Legal Assistant

Ladas & Parry LLPLaw Practice, 11-50 employees

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Support Rating

Cisco Business Edition 6000 (BE6000) 8.5

Based on 7 answers

I have a pretty good experience with the Cisco support. But we hat several numbers of Cisco TAC cases that were extreme difficult to manage. But at the end we found always a solution to implement. The knowledge and experience for this solution is existing and Cisco is working hard on this.

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Verified User

Professional in Information Technology

Financial Services Company, 201-500 employees

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Vonage Business Communications 8.8

Based on 20 answers

We hardly have any issues with it to where we need to call them. There was a point where our connections across the board were terrible and it held us up in production quite a bit but since then things have been pretty simple and streamlined.

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Andrea Vahoua

Recruitment Consultant

Elev8 Hire SolutionsStaffing & Recruiting, 11-50 employees

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Alternatives Considered

The only competitor that we have compared the Cisco Business Edition 6000 (BE6000) against has been Avaya, and that was only because it was during an acquisition. We are a Cisco shop and already have the management and expertise in Cisco, so it technically does not make sense for us to look at other options.

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Verified User

Employee in Information Technology

Automotive Company, 10,001+ employees

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We believe Vonage Business Cloud is best for our organization over the AT&T and the Verizon platforms for several reasons including price, ease of use, connectivity, and other options. Since we have implemented this solution along with newer Polycom phones, we have had very few issues with our phones or our phone platform.

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Elvin Thomas

GSO IT Coordinator

Relief InternationalNon-Profit Organization Management, 1001-5000 employees

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Return on Investment

This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
Faster deployment times, with pre-installed, ready to use applications.
Support for Hybrid Cloud helps easier migration to cloud, if necessary.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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We were able to remove expensive and out of date phones, and replace them with the user's choice of a new phone or Bluetooth, so we saved money.
There was training time that needed to be committed for a 50+ person office which reduced productivity for a while.

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Verified User

Director in Other

Insurance Company, 51-200 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco Business Edition 6000 (BE6000)

Vonage Business Communications

Cisco Business Edition 6000 (BE6000)

Vonage Business Communications

Cisco Business Edition 6000 (BE6000)

Vonage Business Communications

Cisco Business Edition 6000 (BE6000)

Vonage Business Communications

Likelihood to Recommend