Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.
N/A
HipChat (discontinued)
Score 9.7 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Pricing
Cisco Business Edition 7000 (discontinued)
HipChat (discontinued)
Editions & Modules
No answers on this topic
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Offerings
Pricing Offerings
Cisco Business Edition 7000 (discontinued)
HipChat (discontinued)
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
More Pricing Information
Community Pulse
Cisco Business Edition 7000 (discontinued)
HipChat (discontinued)
Features
Cisco Business Edition 7000 (discontinued)
HipChat (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.1
9 Ratings
8% below category average
HipChat (discontinued)
7.3
106 Ratings
5% below category average
Task Management
7.69 Ratings
00 Ratings
Gantt Charts
7.08 Ratings
00 Ratings
Scheduling
6.77 Ratings
00 Ratings
Workflow Automation
8.07 Ratings
00 Ratings
Mobile Access
7.49 Ratings
7.397 Ratings
Search
6.37 Ratings
7.2103 Ratings
Visual planning tools
6.95 Ratings
00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
6.9
9 Ratings
14% below category average
HipChat (discontinued)
7.3
132 Ratings
8% below category average
Chat
5.98 Ratings
7.7132 Ratings
Notifications
7.18 Ratings
7.7130 Ratings
Discussions
7.18 Ratings
6.5110 Ratings
Surveys
8.36 Ratings
7.834 Ratings
Internal knowledgebase
7.18 Ratings
7.043 Ratings
Integrates with GoToMeeting
6.95 Ratings
7.023 Ratings
Integrates with Gmail and Google Hangouts
6.56 Ratings
00 Ratings
Integrates with Outlook
5.96 Ratings
00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
Video and audio calls are pretty useless, they're slow and not always work.
The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Looking at the feature sets and customer experience overall it's a good investment to make. It provides insights and also gives needed reports and statistics.
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
It has allowed for mostly smooth communication from department to department/office to office.
It allows for saved phone # / last contact to appear quickly.
It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.