37 Ratings
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Score 7.2 out of 100
565 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Cisco Business Edition 7000

Its well suited for small to medium scale deployments if the infra is in-house. Webex and other SaaS solutions are in demand these days and are cost-effective too, but if for some reason your deployments need a locally-managed data center, then go for the BE7K or the BE6K depending upon your requirement.
Anonymous | TrustRadius Reviewer

HipChat (discontinued)

Well suited for
Cross-teams communication.
Webhooks support.Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group.Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Business Edition 7000
6.7
HipChat (discontinued)
7.3
Task Management
Cisco Business Edition 7000
7.1
HipChat (discontinued)
Gantt Charts
Cisco Business Edition 7000
7.0
HipChat (discontinued)
Scheduling
Cisco Business Edition 7000
7.3
HipChat (discontinued)
Workflow Automation
Cisco Business Edition 7000
6.8
HipChat (discontinued)
Mobile Access
Cisco Business Edition 7000
6.7
HipChat (discontinued)
7.3
Search
Cisco Business Edition 7000
6.5
HipChat (discontinued)
7.2
Visual planning tools
Cisco Business Edition 7000
5.2
HipChat (discontinued)

Communication

Cisco Business Edition 7000
6.0
HipChat (discontinued)
7.3
Chat
Cisco Business Edition 7000
6.6
HipChat (discontinued)
7.8
Notifications
Cisco Business Edition 7000
6.8
HipChat (discontinued)
7.8
Discussions
Cisco Business Edition 7000
6.2
HipChat (discontinued)
6.5
Surveys
Cisco Business Edition 7000
6.1
HipChat (discontinued)
8.0
Internal knowledgebase
Cisco Business Edition 7000
6.2
HipChat (discontinued)
7.0
Integrates with GoToMeeting
Cisco Business Edition 7000
5.7
HipChat (discontinued)
7.0
Integrates with Gmail and Google Hangouts
Cisco Business Edition 7000
4.1
HipChat (discontinued)
Integrates with Outlook
Cisco Business Edition 7000
6.2
HipChat (discontinued)

File Sharing & Management

Cisco Business Edition 7000
5.8
HipChat (discontinued)
6.2
Versioning
Cisco Business Edition 7000
5.5
HipChat (discontinued)
Video files
Cisco Business Edition 7000
6.5
HipChat (discontinued)
6.5
Audio files
Cisco Business Edition 7000
6.4
HipChat (discontinued)
6.8
Document collaboration
Cisco Business Edition 7000
5.8
HipChat (discontinued)
Access control
Cisco Business Edition 7000
5.0
HipChat (discontinued)
6.5
Advanced security features
Cisco Business Edition 7000
7.0
HipChat (discontinued)
5.7
Integrates with Google Drive
Cisco Business Edition 7000
3.6
HipChat (discontinued)
6.0
Device sync
Cisco Business Edition 7000
6.7
HipChat (discontinued)
6.0

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

HipChat (discontinued)

  • HipChat is the first enterprise team chat application, hence it invented the idea of itself.
  • Cross-platform support and hence runs on most of the computing devices
  • Efficient search
  • Completely free for smaller teams
  • Webhooks +1
  • Integrations with Atlassian products and other systems as well. For example, Infra monitoring applications.
  • Custom emojis
  • Media and file sharing directly or in a group
  • Video chat
Bhargav Nanekalva | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • Licensing should be easy and collaborative.
  • Management interface should be provided with redundancy.
  • I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.
Anonymous | TrustRadius Reviewer

HipChat (discontinued)

  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

HipChat (discontinued)

HipChat (discontinued) 8.4
Based on 3 answers
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Anonymous | TrustRadius Reviewer

Usability

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

HipChat (discontinued)

HipChat (discontinued) 7.3
Based on 9 answers
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Joe Tresca | TrustRadius Reviewer

Support Rating

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

HipChat (discontinued)

HipChat (discontinued) 7.0
Based on 12 answers
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Ajay Akunuri | TrustRadius Reviewer

Implementation Rating

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

HipChat (discontinued)

HipChat (discontinued) 8.6
Based on 8 answers
I don't have insights as I was not a part of the implementation. However, I love the end product
Sara Sayre | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

I’m a user of both systems and it’s difficult to say whether one is better than the other for features. Cisco is much more user friendly and has a better interface. I think both are suitable for large businesses, but it’s more about preference of the front end. Security features may be lagging with Skype.
Anonymous | TrustRadius Reviewer

HipChat (discontinued)

We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Eric Broz | TrustRadius Reviewer

Scalability

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

HipChat (discontinued)

HipChat (discontinued) 7.2
Based on 10 answers
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Vladimir Salnikov | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • We were able to sell it to many customers and has proved beneficial always.
  • Less number of complaints.
  • Amazing support from Cisco TAC.
Ujjwal Goel | TrustRadius Reviewer

HipChat (discontinued)

  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Christina Wofford | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Business Edition 7000 Editions & Modules

Additional Pricing Details

HipChat (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

HipChat (discontinued) Editions & Modules

Edition
HipChat Basic$01
HipChat Plus$21
  1. per user
Additional Pricing Details
For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)

Rating Summary

Likelihood to Recommend

Cisco Business Edition 7000
7.7
HipChat (discontinued)
6.8

Likelihood to Renew

Cisco Business Edition 7000
HipChat (discontinued)
8.4

Usability

Cisco Business Edition 7000
HipChat (discontinued)
7.3

Support Rating

Cisco Business Edition 7000
HipChat (discontinued)
7.0

Implementation Rating

Cisco Business Edition 7000
HipChat (discontinued)
8.6

Scalability

Cisco Business Edition 7000
HipChat (discontinued)
7.2

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