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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Catalyst Switches

    Score9.1 out of 10
    N/ACisco's Catalyst is one of that company's brand of network switches.N/A

    Pulseway

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    Cisco Catalyst SwitchesPulsewayTeamViewer
    Editions & Modules
    No answers on this topic
    Enterprise
    $0.80
    per month per installation
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    Cisco Catalyst SwitchesPulsewayTeamViewer
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details—No hidden fees or contracts. Term-based discounts.—
    More Pricing Information
    Community Pulse
    Cisco Catalyst SwitchesPulsewayTeamViewer
    Considered Multiple Products
    Cisco
    No answer on this topic
    Kaseya
    Chose Pulseway
    I will admit, we started with Pulseway several years ago because we were able to start using it with a free account, which allowed us to install it on some in-house servers and gain experience with it. The other products we looked at all seem to require a considerable …
    Incentivized
    TeamViewer
    Chose TeamViewer
    Pricing wise, the TeamViewer license is a lot more costly, but makes up for it in feature-richness and reliability. Pulseway has the benefit of having the possibility to keep an eye the IT infrastructure so you can catch things before they go wrong but our main focus was a …
    Incentivized
    Chose TeamViewer
    Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and …
    Incentivized
    Chose TeamViewer
    They both feel the same. Different UI obviously, but they both seem to have the same capabilities
    Incentivized
    Chose TeamViewer
    ConnectWise Control is much easier to use than TeamViewer. It is much easier to set up a "one-off" remote support session and much much much easier to set up a "permanent" remote support connection. ConnectWise also provides a lot more information about the computers …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    600 Answers
    60%
    Would buy again
    3 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    531 Answers
    100%
    Delivers good value for the price
    5 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    600 Answers
    80%
    Happy with the feature set
    4 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    490 Answers
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    568 Answers
    100%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    Cisco Catalyst SwitchesPulsewayTeamViewer
    Security
    Comparison of Security features of Cisco Catalyst Switches and Pulseway and TeamViewer
    Feature
    Cisco Catalyst Switches
    -
    Ratings
    Pulseway
    -
    Ratings
    TeamViewer
    8.7
    70 Ratings
    2% above category average
    Role-based user permissions00 Ratings00 Ratings8.771 Ratings
    Remote Administration
    Comparison of Remote Administration features of Cisco Catalyst Switches and Pulseway and TeamViewer
    Feature
    Cisco Catalyst Switches
    -
    Ratings
    Pulseway
    -
    Ratings
    TeamViewer
    8.9
    555 Ratings
    7% above category average
    File transfer00 Ratings00 Ratings8.8523 Ratings
    Instant message00 Ratings00 Ratings8.8483 Ratings
    Access to sleeping/powered-off computers00 Ratings00 Ratings7.6367 Ratings
    Session record00 Ratings00 Ratings8.3377 Ratings
    Annotations00 Ratings00 Ratings8.1145 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Cisco Catalyst Switches and Pulseway and TeamViewer
    Feature
    Cisco Catalyst Switches
    -
    Ratings
    Pulseway
    -
    Ratings
    TeamViewer
    7.9
    50 Ratings
    1% below category average
    Third-party software integrations00 Ratings00 Ratings7.950 Ratings
    Remote Access
    Comparison of Remote Access features of Cisco Catalyst Switches and Pulseway and TeamViewer
    Feature
    Cisco Catalyst Switches
    -
    Ratings
    Pulseway
    -
    Ratings
    TeamViewer
    8.5
    83 Ratings
    5% above category average
    Attended device access00 Ratings00 Ratings9.082 Ratings
    Unattended device access00 Ratings00 Ratings8.779 Ratings
    Mobile device access00 Ratings00 Ratings8.172 Ratings
    Virtual device access00 Ratings00 Ratings8.569 Ratings
    Multiple-display support00 Ratings00 Ratings8.570 Ratings
    Multiple concurrent sessions00 Ratings00 Ratings8.372 Ratings
    Best Alternatives
    Cisco Catalyst SwitchesPulsewayTeamViewer
    Small Businesses
    No answers on this topic
    Panda Systems Management
    Score7.2 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    RUCKUS Ethernet Switches
    Score1 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Cisco Ethernet Switches
    Score9.1 out of 10
    No answers on this topic
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Cisco Catalyst SwitchesPulsewayTeamViewer
    Likelihood to Recommend
    9.0
    (774 ratings)
    6.4
    (13 ratings)
    8.7
    (613 ratings)
    Likelihood to Renew
    8.9
    (40 ratings)
    -
    (0 ratings)
    8.1
    (68 ratings)
    Usability
    8.6
    (46 ratings)
    7.8
    (4 ratings)
    9.0
    (59 ratings)
    Availability
    8.8
    (14 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    9.3
    (14 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    8.6
    (38 ratings)
    9.6
    (2 ratings)
    9.2
    (51 ratings)
    In-Person Training
    9.0
    (5 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    9.0
    (2 ratings)
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    8.0
    (12 ratings)
    -
    (0 ratings)
    8.6
    (168 ratings)
    Configurability
    8.8
    (10 ratings)
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    8.1
    (9 ratings)
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    9.2
    (14 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    7.9
    (36 ratings)
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    8.2
    (37 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    Cisco Catalyst SwitchesPulsewayTeamViewer
    Likelihood to Recommend
    Cisco
    Well-suited for big companies like mine, where we have a lot of users that we have to connect together. Getting all the switches into one big stack that you can just manage all at one time is fantastic for ease of use. Not suited for maybe smaller mom and pop shops or smaller companies that don’t have as many. They could probably go with something much easier to manage.
    Incentivized
    Read full review
    Kaseya
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Cisco
    • Easy-to-use management interfaces. The CLI commands go across the whole Cisco Catalyst Switches 9000 series, so it makes it easy, the code being the same on the 9000 series. Just being able to do port channels, trunks, and connecting up edge switches to it with the Cisco Catalyst Switches 9000 Series.
    Incentivized
    Read full review
    Kaseya
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Cisco
    • One thing is that these, every time Cisco gets a new switch, they just make an amendment to the power supply, so they'll just put a knob on it. So let's say if you lose any power supply unit, you'll have to purchase another one, which costs a lot of extra money because we have a lot of another power supply units from the redundant, which we can use, but we can't now because they have just tweaked the modeling of that. Which makes no sense, particularly to me because it's an extra money making machine kind of a thing. But that's fine.
    • Another thing is these ports, I believe they are a bit less of, if I can say the quality of the oldest switches, they were quite sturdy. As I said earlier, the new switches, they're very light and when you lift them you feel it. So that's one thing, which I think the quality or the material which we are using has gone down.
    Incentivized
    Read full review
    Kaseya
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    They are consistently reliable and this switch in particular is a very affordable solution. We can place the Cisco Catalyst 1000 Series Switches gear in areas that we normally would not place a switch because it is affordable enough to make it justifiable. And because it is a reliable solution, we are confident it will continue to provide service over the long haul.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Cisco
    Cisco by and far does a great job with the Catalyst line. From a layer 2 dumb switch all the way up to ISP carrier grade switching within the Catalyst portfolio. The best part about it is command parity among the various tiers of product. The only differences are going to lie in what features are available per switch.
    Incentivized
    Read full review
    Kaseya
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    We have very few is any outages due to a Cisco hardware failure. Some of our gear is exposed to some pretty harsh environments, and they keep on ticking!
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Cisco
    No, the packets flow. Sometimes you will see collisions and broadcast storms can happen which will slow performance but that can be fixed and the packets will flow.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Cisco
    We rarely have issues with the product. I have only had to contact support one time since we put it in and that was to see if another vendor was giving me accurate information on an issue I was having.
    Incentivized
    Read full review
    Kaseya
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    Cisco Networking Academy partners with many local Colleges and High Schools to provide great hands-on training. You do need to drive to learn the topic. The in-class session only go so far. You really need to apply this to the real world. Cisco makes it easy for business to connect via CLC or Cisco Learning Credits.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Cisco
    My own personal research to get the information I want is very handy and helped me many times
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Cisco
    The implementation of the Cisco Catalyst 1000 Series Switches is fairly seamless, especially if you are familiar with Cisco products. We have had Brocade switch gear in place too, and the differences between the manufacturers [are] not a major issue.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    2960s, 9200s, 9400s, 3650s, 3800s. I think that this product is a lot better. I know I just complained about the noise, but it’s still much quieter than our other ones. So we do have a couple of public deployments, and once we swap these out, they complained less. Sometimes we have small offices that get the gear in with them, and these sound less like a jet engine. And yeah, these are a lot easier to manage as well. Everything in the same family. It’s a lot.
    Incentivized
    Read full review
    Kaseya
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Cisco
    We are exclusive Cisco at our organization. In truth part of the reason is, with one type of switch and one manufacturer, it is easier to support. It is also easier to give consistent training to our staff in our tech department
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • energy costs dropped by around 11 per cent on the access layer
    • management has become easier with DNA Center
    • ISSU software upgrades and fabric deployments have significantly reduced "planned" down times
    • network speed has increased, latency is at an all-time best within our own LAN
    Incentivized
    Read full review
    Kaseya
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    Cisco Catalyst Switches Screenshots

    Product screenshotScreenshot of Catalyst 9200 SeriesScreenshot of Catalyst 9300 SeriesScreenshot of Catalyst 9400 SeriesScreenshot of Catalyst 9400 Series Additional ViewScreenshot of Catalyst 9500 Series

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.