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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Headsets

    Score9.1 out of 10
    N/ACisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    Pricing
    Cisco HeadsetsGoTo Meeting
    Editions & Modules
    No answers on this topic
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    Offerings
    Pricing Offerings
    Cisco HeadsetsGoTo Meeting
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.
    More Pricing Information
    Community Pulse
    Cisco HeadsetsGoTo Meeting
    Considered Both Products
    Cisco
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    69 Answers
    84%
    Would buy again
    260 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    61 Answers
    92%
    Delivers good value for the price
    239 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    72 Answers
    90%
    Happy with the feature set
    277 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    52 Answers
    94%
    Lived up to sales and marketing promises
    185 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    64 Answers
    97%
    Implementation went as expected
    222 Answers
    Features
    Cisco HeadsetsGoTo Meeting
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco Headsets and GoTo Meeting
    Feature
    Cisco Headsets
    -
    Ratings
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    High quality audio00 Ratings8.8406 Ratings
    High quality video00 Ratings8.7399 Ratings
    Low bandwidth requirements00 Ratings7.0374 Ratings
    Mobile support00 Ratings8.0321 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco Headsets and GoTo Meeting
    Feature
    Cisco Headsets
    -
    Ratings
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    Desktop sharing00 Ratings8.2397 Ratings
    Whiteboards00 Ratings8.1271 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco Headsets and GoTo Meeting
    Feature
    Cisco Headsets
    -
    Ratings
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    Calendar integration00 Ratings8.0354 Ratings
    Meeting initiation00 Ratings8.4385 Ratings
    Integrates with social media00 Ratings7.7197 Ratings
    Record meetings / events00 Ratings8.1361 Ratings
    Slideshows00 Ratings8.1311 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco Headsets and GoTo Meeting
    Feature
    Cisco Headsets
    -
    Ratings
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    Live chat00 Ratings8.3357 Ratings
    Audience polling00 Ratings8.1260 Ratings
    Q&A00 Ratings8.4284 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco Headsets and GoTo Meeting
    Feature
    Cisco Headsets
    -
    Ratings
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    User authentication00 Ratings8.0329 Ratings
    Participant roles & permissions00 Ratings8.2353 Ratings
    Confidential attendee list00 Ratings8.2289 Ratings
    Best Alternatives
    Cisco HeadsetsGoTo Meeting
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Cisco Room Series
    Score8.6 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco HeadsetsGoTo Meeting
    Likelihood to Recommend
    8.9
    (87 ratings)
    8.2
    (441 ratings)
    Likelihood to Renew
    8.3
    (3 ratings)
    7.5
    (51 ratings)
    Usability
    9.1
    (1 ratings)
    4.9
    (35 ratings)
    Availability
    8.2
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    8.2
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    7.7
    (3 ratings)
    7.6
    (52 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (8 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (2 ratings)
    Ease of integration
    8.2
    (1 ratings)
    3.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cisco HeadsetsGoTo Meeting
    Likelihood to Recommend
    Cisco
    In my opinion, the headsets are well-suited for an environment with high background noise, and, specifically in open spaces, they allow you to isolate yourself very well during your call and to move around the deck without staying in your seat, thanks to the Bluetooth connection. I don't think it's less appropriate because it can be used everywhere.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    Pros
    Cisco
    • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    Cons
    Cisco
    • They need to have the standard base be able to connect PC and Phone not one or the other
    • Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
    • Create an over the ear or behind the headband design
    • Be able to record from the Desk Phone to the PC like Jabra
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    Usability
    Cisco
    I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
    Read full review
    Performance
    Cisco
    There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    Support Rating
    Cisco
    Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    wish the firmware didn't take so long to install.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    The fact you can manage the Cisco Headsets as devices in admin control hub is awesome. You can push firmware updates etc. Overall audio quality from Headset speakers and microphone are hands down better than other 3rd parties at this point. The price is a premium, but you get what you paid for, quality audio.
    Read full review
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    Scalability
    Cisco
    Seems like you would be able to install headsets across and entire company, so it is very scalable.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    No answers on this topic
    Return on Investment
    Cisco
    • Durability and quality so less spending on replacing the product.
    • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
    • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    ScreenShots

    Cisco Headsets Screenshots

    Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)