Cisco Headsets vs. GoTo Meeting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Headsets
Score 9.4 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
GoTo Meeting
Score 7.9 out of 10
N/A
From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.
$12
per month
Pricing
Cisco HeadsetsGoTo Meeting
Editions & Modules
No answers on this topic
Professional
$12.00
Per Organizer / Per Month for 150 Participants [billed annually]
Business
$16.00
Per Organizer / Per Month for 250 Participants [billed annually]
Enterprise
Custom Pricing
3,000 Participants
Offerings
Pricing Offerings
Cisco HeadsetsGoTo Meeting
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.
More Pricing Information
Features
Cisco HeadsetsGoTo Meeting
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Cisco Headsets
-
Ratings
GoTo Meeting
8.0
381 Ratings
1% below category average
High quality audio00 Ratings8.4380 Ratings
High quality video00 Ratings8.6373 Ratings
Low bandwidth requirements00 Ratings7.5349 Ratings
Mobile support00 Ratings7.7299 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Cisco Headsets
-
Ratings
GoTo Meeting
8.4
374 Ratings
5% above category average
Desktop sharing00 Ratings8.7374 Ratings
Whiteboards00 Ratings8.1251 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cisco Headsets
-
Ratings
GoTo Meeting
8.2
376 Ratings
1% below category average
Calendar integration00 Ratings8.1333 Ratings
Meeting initiation00 Ratings8.3362 Ratings
Integrates with social media00 Ratings7.9182 Ratings
Record meetings / events00 Ratings8.3337 Ratings
Slideshows00 Ratings8.3290 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cisco Headsets
-
Ratings
GoTo Meeting
8.2
346 Ratings
3% below category average
Live chat00 Ratings8.5339 Ratings
Audience polling00 Ratings8.0243 Ratings
Q&A00 Ratings8.2264 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cisco Headsets
-
Ratings
GoTo Meeting
8.3
347 Ratings
1% below category average
User authentication00 Ratings8.1311 Ratings
Participant roles & permissions00 Ratings8.4332 Ratings
Confidential attendee list00 Ratings8.4275 Ratings
Best Alternatives
Cisco HeadsetsGoTo Meeting
Small Businesses
Zoom Workplace
Zoom Workplace
Score 8.2 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
TeamViewer
TeamViewer
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco HeadsetsGoTo Meeting
Likelihood to Recommend
9.5
(65 ratings)
8.0
(417 ratings)
Likelihood to Renew
2.7
(1 ratings)
7.2
(42 ratings)
Usability
9.1
(1 ratings)
8.5
(32 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
7.7
(3 ratings)
6.7
(49 ratings)
Online Training
-
(0 ratings)
7.3
(3 ratings)
Implementation Rating
-
(0 ratings)
9.2
(5 ratings)
Configurability
-
(0 ratings)
1.0
(1 ratings)
Ease of integration
-
(0 ratings)
3.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Cisco HeadsetsGoTo Meeting
Likelihood to Recommend
Cisco
Providing remote assistance to ours customers while I need to use my computer to assist them, so I really need both my hands free. Cisco Headsets are crucial in allowing me to accomplish this workflow. I have tried other company’s headsets and they are missing key integration features like compatibility with the Cisco IP Phone.
Read full review
GoTo (formerly LogMeIn)
GoTo meeting is great for quick and painless virtual meetings. I have used it many times to quickly organize projects and staff into a simple meeting. Generally speaking, we have been able to share screens, cameras, and collaborate on important projects. Where it starts to fall short is in the presentation or training area. It is difficult for students to interact with things like reactions, taking control of a screen, or letting the presenter know they have a question.
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Pros
Cisco
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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GoTo (formerly LogMeIn)
  • Goto meeting delivers high-quality audio and video, which ensures clear communication even in virtual environments.
  • The mobile app allows users to join meetings on the go, ensuring flexibility for participants who may not always be at their desktop computers.
  • virtual backgrounds and appearance settings are useful.
Read full review
Cons
Cisco
  • I am not sure why, but when I move my head sometimes it seems to pause whatever I am listening to. I cannot figure out why.
  • Easy Visible battery life.
  • My ears sometimes get really hot after using for over an hour straight.
Read full review
GoTo (formerly LogMeIn)
  • Audio - many of my customers cannot use PC audio because their microphones are not recognized
  • When I send out a meeting invite from Outlook, the message includes a default link to Teams, so there is much confusion at the time the meeting starts. Most users end up in Teams while I wait in GTM
  • The screen share options are quite confusing for my customers. They never know what to share or how to share
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Likelihood to Renew
Cisco
No answers on this topic
GoTo (formerly LogMeIn)
While we have found GoTo Meeting to be very useful and a part of our normal way of doing business, there are alternatives that are more cost-effective. For example, Microsoft Teams is available as part of our M365 subscription. This will require us to complete a cost analysis to determine which product makes more sense for us to move forward with.
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Usability
Cisco
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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GoTo (formerly LogMeIn)
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
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Support Rating
Cisco
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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GoTo (formerly LogMeIn)
When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
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Implementation Rating
Cisco
No answers on this topic
GoTo (formerly LogMeIn)
Not really, it is very simple to install and get started.
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Alternatives Considered
Cisco
I usually use community apps and websites. I operate multiple channels and audio rooms and that's where Cisco Headsets helps me out w.r.t the hardware part. My audio-rooms have become more engaging and my webinars are clear when I pre-record them. Even when live, everything seems to work fine. Earlier I was using another vendor's headsets but I had problem with the mic however with Cisco Headsets, my modulation part is going on quite well and I think that I'll also give a positive review about the product in my IT teams internal survey.
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GoTo (formerly LogMeIn)
We use Zoom for the entire organization because it’s far more cost effective. But, my role as training manager requires my use of GTM to allow all the required features that make my training sessions the most productive. I would always prefer to use GTM over Zoom because the platform is so easy and user friendly yet amazingly powerful. Zoom has the features for the most part, but they aren’t as intuitive to use in my experience
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Return on Investment
Cisco
  • Superior quality has enhanced overall experience of meeting and calls
  • High compability and Ability to connect to wide range of devices have increased ease of working
  • Decent battery life and quick-charge is desirable for long calls
  • Pairing fails sometimes and requires multiple tries which is time consuming
  • Unintentional unmuting/muting during client call can cause major issues. There is requirement for a smart mute feature
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GoTo (formerly LogMeIn)
  • Positive: Staying close to client and making sure they have the best customer service.
  • Positive: Creating higher client conversion rates by being present on calls.
  • Negative: When technical issues occur on GoTo Meeting the client is left wondering how professional we are.
Read full review
ScreenShots

Cisco Headsets Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

GoTo Meeting Screenshots

Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)