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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Intersight

    Score8.9 out of 10
    N/ACisco Intersight is an operations platform that helps IT operations teams control and automate Cisco UCS, converged, and hyperconverged infrastructure. Intersight consolidates and automates infrastructure lifecycle management from data centers to the edge in one solution delivered as-a-service.N/A

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
    Pricing
    Cisco IntersightLogicMonitor
    Editions & Modules
    No answers on this topic
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    Offerings
    Pricing Offerings
    Cisco IntersightLogicMonitor
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
    More Pricing Information
    Community Pulse
    Cisco IntersightLogicMonitor
    Considered Both Products
    Cisco
    No answer on this topic
    LogicMonitor
    Chose LogicMonitor
    Prior to LogicMonitor we used a number of vendor tools with email alerting the standard for daily monitoring and alerting. This involved a lot of manual legwork to access environments via various remote access tools and as services scales this became unworkable due to the …
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    43 Answers
    97%
    Would buy again
    90 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    39 Answers
    98%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    42 Answers
    97%
    Happy with the feature set
    90 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    34 Answers
    96%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    39 Answers
    93%
    Implementation went as expected
    80 Answers
    Features
    Cisco IntersightLogicMonitor
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Cisco Intersight and LogicMonitor
    Feature
    Cisco Intersight
    -
    Ratings
    LogicMonitor
    7.0
    1 Ratings
    18% below category average
    Remote monitoring00 Ratings7.01 Ratings
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    User Ratings
    Cisco IntersightLogicMonitor
    Likelihood to Recommend
    8.8
    (46 ratings)
    8.9
    (181 ratings)
    Likelihood to Renew
    8.3
    (5 ratings)
    8.0
    (9 ratings)
    Usability
    6.1
    (8 ratings)
    7.3
    (31 ratings)
    Availability
    6.4
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    4.5
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.3
    (46 ratings)
    6.0
    (110 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    9.0
    (26 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    8.3
    (4 ratings)
    7.4
    (5 ratings)
    Ease of integration
    6.4
    (1 ratings)
    7.3
    (1 ratings)
    Product Scalability
    6.4
    (1 ratings)
    9.1
    (1 ratings)
    Professional Services
    8.4
    (2 ratings)
    7.6
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Cisco IntersightLogicMonitor
    Likelihood to Recommend
    Cisco
    It is highly suited for an organisation pushing for a standardised and centralised configuration of settings using policies, profiles and templates. It is highly suited for customers used to legacy UMM that need to refresh their environment, but instead of deploying them in UMM (which is still possible), to take the time and effort to learn Cisco Intersight Infrastructure Service and IMM as well as familiarise themselves with the differences between UMM and IMM, and the issues in UMM which IMM addresses and improves upon. We deployed in UMM initially then transitioned to IMM with the transition too. I cannot think of a scenario where Cisco Intersight Infrastructure Service would not be suited. Even for small-scale deployments, it provides significant benefits. Maybe if you come from another server vendor management environment, the learning curve may feel steep (e.g. many new concepts and constructs that one has to master).
    Incentivized
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    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
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    Pros
    Cisco
    • Intersight can consolidate Infra management on a single dashboard such as UCS Server, Hyperflex, Fabric Interconnect, UCSM.
    • Device policy and configuration can be deployed from Intersight.
    • Firmware and software upgrade for all devices can be done from Intersight.
    • No impact to DC production if Intersight connection is interrupted.
    • Apps workload data is not passed through Intersight, only the control plane.
    • TAC can be opened via Intersight.
    Read full review
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Cons
    Cisco
    • It would be great to not having to create EVERY profile within a deployment. since some items can be done be default, the defaults should be set and the deployment can be much faster.
    • When adding Rack servers, indicating that the CIMC interface should not being connected before powering on the system and they it will be managed by Cisco Intersight can reduce down times. We had to manually reset our CIMC after disconnecting from our OOBM switches.
    Incentivized
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    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
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    Likelihood to Renew
    Cisco
    Been using Cisco Software as a service (SaaS) platform in a production environment for a large medical and health professionals that has critical healthcare and patients care dependency.
    Support team is very helpful getting system updated as needed, and vendor support is fantastic. Also get a dedicated Cisco networking engine to review and advise system health and recommendations.
    Incentivized
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    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
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    Usability
    Cisco
    Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)
    Incentivized
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    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
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    Reliability and Availability
    Cisco
    So far over the past 4 years we have not experienced any issues with the servers being available.
    Incentivized
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    LogicMonitor
    No answers on this topic
    Performance
    Cisco
    Could need some more refinement. It takes some time getting used to where different settings are being defined.
    Incentivized
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    LogicMonitor
    No answers on this topic
    Support Rating
    Cisco
    I have had servers TAC cases open for issues with Cisco Intersight. Some have yet to be resolved. One case that is still open is where the HCL status ( Hardware Compatibility List ) shows not validated when It should be. We have several servers that have the exact same hardware, OS, and the same firmware. One server will show the HCL is not validated but all others will
    Incentivized
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    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
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    In-Person Training
    Cisco
    No answers on this topic
    LogicMonitor
    Add good training
    Incentivized
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    Online Training
    Cisco
    You really need a lab to get hands on but it was useful
    Incentivized
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    LogicMonitor
    The training is good but room to improve
    Incentivized
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    Implementation Rating
    Cisco
    Very smooth process and we did it for 2 data centers
    Incentivized
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    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
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    Alternatives Considered
    Cisco
    I personally think that Cisco Intersight Infrastructure Service is at the top of its class when it comes to managing data center hardware. The cloud-connected design feels very modern and easy to use. The mobile app is something I wouldn't expect to get in a server management tool. The way it can update, monitor, and manage our servers is very nice. Overall, we are very happy with it.
    Incentivized
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    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    Contract terms is similar to other Cisco subscription model, option from 1 year till 5 years. Billing frequency can be monthly, quarterly, annual or prepaid. I think I would not suggest anything regarding contract terms
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    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
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    Scalability
    Cisco
    Easy to add new services into it. Having everything policy driven makes it a lot easier to add new hardware into the solution and get setup.
    Incentivized
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    LogicMonitor
    No answers on this topic
    Professional Services
    Cisco
    We're not using professional service for Intersight
    Read full review
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
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    Return on Investment
    Cisco
    • The negative thing is that we prefer to use the UCS Manager in our company because this bare metal is integrated into the FI and no extra appliance is required. SaaS is generally not viewed favorably in Germany.
    • Telling the user that they have to buy Intersight licenses even if they use UCS Manager annoys our customers.
    Incentivized
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    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
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    ScreenShots

    Cisco Intersight Screenshots

    Screenshot of the Intersight dashboard, which provides out-of-the box summaries of real-time health and performance data across data center and edge infrastructure. Users can customize the dashboard with a library of widgets to quickly see information that's most important to them.Screenshot of the security advisories and field notices that alert users about endpoint devices in their environment that are impacted along with recommended resolution.Screenshot of the Topology Views that let users quickly identify any UCS domain connectivity issues thorugh a visual representation.Screenshot of an example of the automated workflows that users can create, using Intersight's drag-and-drop workflow designer and library of tasks and workflows.Screenshot of an example of the aggregated and visualized metrics that are collected for fabric interconnects, chassis, and servers to monitor devices, optimize performance, identify bottlenecks, and proactively address any potential issues.

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.