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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Intersight

    Score8.9 out of 10
    N/ACisco Intersight is an operations platform that helps IT operations teams control and automate Cisco UCS, converged, and hyperconverged infrastructure. Intersight consolidates and automates infrastructure lifecycle management from data centers to the edge in one solution delivered as-a-service.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    Cisco IntersightNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Cisco IntersightNew Relic
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco IntersightNew Relic
    Considered Both Products
    Cisco
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    43 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    39 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    42 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    34 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    39 Answers
    96%
    Implementation went as expected
    68 Answers
    Best Alternatives
    Cisco IntersightNew Relic
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    Medium-sized Companies
    IBM Turbonomic
    Score8.5 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    IBM Turbonomic
    Score8.5 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco IntersightNew Relic
    Likelihood to Recommend
    8.8
    (46 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    8.3
    (5 ratings)
    8.8
    (16 ratings)
    Usability
    6.1
    (8 ratings)
    6.7
    (14 ratings)
    Availability
    6.4
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    4.5
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.3
    (46 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Contract Terms and Pricing Model
    8.3
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    6.4
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    6.4
    (1 ratings)
    9.1
    (2 ratings)
    Professional Services
    8.4
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Cisco IntersightNew Relic
    Likelihood to Recommend
    Cisco
    It is highly suited for an organisation pushing for a standardised and centralised configuration of settings using policies, profiles and templates. It is highly suited for customers used to legacy UMM that need to refresh their environment, but instead of deploying them in UMM (which is still possible), to take the time and effort to learn Cisco Intersight Infrastructure Service and IMM as well as familiarise themselves with the differences between UMM and IMM, and the issues in UMM which IMM addresses and improves upon. We deployed in UMM initially then transitioned to IMM with the transition too. I cannot think of a scenario where Cisco Intersight Infrastructure Service would not be suited. Even for small-scale deployments, it provides significant benefits. Maybe if you come from another server vendor management environment, the learning curve may feel steep (e.g. many new concepts and constructs that one has to master).
    Incentivized
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    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    Cisco
    • Intersight can consolidate Infra management on a single dashboard such as UCS Server, Hyperflex, Fabric Interconnect, UCSM.
    • Device policy and configuration can be deployed from Intersight.
    • Firmware and software upgrade for all devices can be done from Intersight.
    • No impact to DC production if Intersight connection is interrupted.
    • Apps workload data is not passed through Intersight, only the control plane.
    • TAC can be opened via Intersight.
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    Cons
    Cisco
    • It would be great to not having to create EVERY profile within a deployment. since some items can be done be default, the defaults should be set and the deployment can be much faster.
    • When adding Rack servers, indicating that the CIMC interface should not being connected before powering on the system and they it will be managed by Cisco Intersight can reduce down times. We had to manually reset our CIMC after disconnecting from our OOBM switches.
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Been using Cisco Software as a service (SaaS) platform in a production environment for a large medical and health professionals that has critical healthcare and patients care dependency.
    Support team is very helpful getting system updated as needed, and vendor support is fantastic. Also get a dedicated Cisco networking engine to review and advise system health and recommendations.
    Incentivized
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    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    Cisco
    Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    Cisco
    So far over the past 4 years we have not experienced any issues with the servers being available.
    Incentivized
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    New Relic
    Never observed an outage
    Incentivized
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    Performance
    Cisco
    Could need some more refinement. It takes some time getting used to where different settings are being defined.
    Incentivized
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    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Cisco
    I have had servers TAC cases open for issues with Cisco Intersight. Some have yet to be resolved. One case that is still open is where the HCL status ( Hardware Compatibility List ) shows not validated when It should be. We have several servers that have the exact same hardware, OS, and the same firmware. One server will show the HCL is not validated but all others will
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Online Training
    Cisco
    You really need a lab to get hands on but it was useful
    Incentivized
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    New Relic
    No answers on this topic
    Implementation Rating
    Cisco
    Very smooth process and we did it for 2 data centers
    Incentivized
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    Cisco
    I personally think that Cisco Intersight Infrastructure Service is at the top of its class when it comes to managing data center hardware. The cloud-connected design feels very modern and easy to use. The mobile app is something I wouldn't expect to get in a server management tool. The way it can update, monitor, and manage our servers is very nice. Overall, we are very happy with it.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    Contract terms is similar to other Cisco subscription model, option from 1 year till 5 years. Billing frequency can be monthly, quarterly, annual or prepaid. I think I would not suggest anything regarding contract terms
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    New Relic
    No answers on this topic
    Scalability
    Cisco
    Easy to add new services into it. Having everything policy driven makes it a lot easier to add new hardware into the solution and get setup.
    Incentivized
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    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Professional Services
    Cisco
    We're not using professional service for Intersight
    Read full review
    New Relic
    No answers on this topic
    Return on Investment
    Cisco
    • The negative thing is that we prefer to use the UCS Manager in our company because this bare metal is integrated into the FI and no extra appliance is required. SaaS is generally not viewed favorably in Germany.
    • Telling the user that they have to buy Intersight licenses even if they use UCS Manager annoys our customers.
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    ScreenShots

    Cisco Intersight Screenshots

    Screenshot of the Intersight dashboard, which provides out-of-the box summaries of real-time health and performance data across data center and edge infrastructure. Users can customize the dashboard with a library of widgets to quickly see information that's most important to them.Screenshot of the security advisories and field notices that alert users about endpoint devices in their environment that are impacted along with recommended resolution.Screenshot of the Topology Views that let users quickly identify any UCS domain connectivity issues thorugh a visual representation.Screenshot of an example of the automated workflows that users can create, using Intersight's drag-and-drop workflow designer and library of tasks and workflows.Screenshot of an example of the aggregated and visualized metrics that are collected for fabric interconnects, chassis, and servers to monitor devices, optimize performance, identify bottlenecks, and proactively address any potential issues.