The Cisco Room Series is a video conferencing solution that wakes up when users walk into a meeting room where it is installed and provides theater-quality voice and video, as well as content sharing from personal devices. For small to medium rooms with 6-8 people, there's Cisco Room 55, and for larger rooms of 7-14 people there's Cisco Room Kit (camera and codec in one device) and Cisco Kit Plus (separate codec plus and quad camera). Any of these systems can be run in the cloud or on-premises.
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Jive
Score8.7 out of 10
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Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.
We had a conference room with a Radvision board that needed to be replaced. Our HQ is not fully Cisco but rather a mish mash of different products such as Rally bars, Poly, Radviison and Cisco. Putting Cisco into the conference room allowed us to have a single pane of glass for our needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Presence of Russian language (localization can be independently established)
You can configure several information tapes with different themes. One for work, the second for communication
A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
Integrates with MS Office, Google Drive, Google Docs
There are all platforms (even Winphone and blackberry)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Perhaps any downside I might see is not necessarily with this product, it's more interoperability with other products. And I think these are all roadmap items that are being addressed. For instance, when you're in a Cisco meeting, it's not as feature rich as it might be as if you joined from a computer. However, as I said, these seem to be roadmap items which are coming along soon. Things like integration with the text or chat rather in a meeting, and also whiteboard integration.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
By the time we are up for an upgrade, this particular series of products might not even been in the market. The typical product cycle for such products in the market are about 5 years. More importantly, the codec supported by such devices may also change by the time we are up for an upgrade. Even so, getting this system to a level of functionality we require was a frustrating ordeal that I do not look forward to during the next cycle.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
A lot of the features are really easy. You can just click connect and you're in. But using all of these other integrations and all these other features that are there, it's kind of the blind leading the blind as to how we use it. So it's probably the downside of it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.
Jive posted a statement to the media saying all customers were up, but we were not.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Cisco has always stood out for the excellent support and documentation on its products, this is one of the reasons why they are so well positioned. The means by which you can create a case and the response times are very good. I especially like the support through the Webex teams.
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As a partner, I always used mainly Cisco products and offered them to my customers. I have personal experience with Avaya, Team and polycom but non of them provided me with the Premium feelings which Cisco does. Even the product quality and look of the product by itself gives you the premium experience. But I want to mention that Polycom has some features and easy setup which Cisco lacks sometimes. It is mainly 3rd party integration.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The Cisco MTRoA solution has reduced the time it takes for our users to join their meeting and spend more time concentrating on business rather than the technology.
It simply works.
Ease of support.
We also appreciate the great support we get from intelligent folks in Cisco TAC organization.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
reduce amount of files/documents scattered & lost across shared drives
increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
