Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.8 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Cloudflare
Score 8.8 out of 10
N/A
Cloudflare’s connectivity cloud is a unified platform of cloud-native services designed to help enterprises regain control over their IT environments. Powered by an intelligent, programmable global cloud network, it is built to offer security, performance, visibility, and reliability.
$20
per month
Sophos Cloud Web Gateway (discontinued)
Score 7.0 out of 10
N/A
Sophos Cloud Web Gateway has been discontinued since 30 June 2020.N/A
Pricing
Cisco UmbrellaCloudflareSophos Cloud Web Gateway (discontinued)
Editions & Modules
No answers on this topic
Pro
$20
per month
Business
$200
per month
Free
Free
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Cisco UmbrellaCloudflareSophos Cloud Web Gateway (discontinued)
Free Trial
YesNoNo
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco UmbrellaCloudflareSophos Cloud Web Gateway (discontinued)
Considered Multiple Products
Cisco Umbrella
Chose Cisco Umbrella
Umbrella provides both more visibility and an easier administration dashboard to manage operations easier.
Chose Cisco Umbrella
For our use there was no real option or reason for us not to go with Cisco Umbrella. Our other security products were from Cisco, so it just made sense. We did look at the other products to make sure there was not any features missing that we required and there were not.
Chose Cisco Umbrella
Cisco Umbrella offers more visibility across our company network, and it offers more content categories and regular updates on the list.
Cloudflare
Chose Cloudflare
It was a very lengthy process evaluating the differences and abilities of each of the products that were on our final review list, having to look at exactly what our requirements are from a security side as well as from a business perspective, and we found that the offerings …
Sophos Cloud Web Gateway (discontinued)

No answer on this topic

Best Alternatives
Cisco UmbrellaCloudflareSophos Cloud Web Gateway (discontinued)
Small Businesses

No answers on this topic

No answers on this topic

No answers on this topic

Medium-sized Companies

No answers on this topic

IBM Cloud Internet Services
IBM Cloud Internet Services
Score 9.0 out of 10
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.3 out of 10
Enterprises
Zscaler Internet Access
Zscaler Internet Access
Score 8.8 out of 10
Akamai App & API Protector
Akamai App & API Protector
Score 9.5 out of 10
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Cisco UmbrellaCloudflareSophos Cloud Web Gateway (discontinued)
Likelihood to Recommend
8.8
(110 ratings)
8.9
(185 ratings)
9.2
(2 ratings)
Likelihood to Renew
8.0
(15 ratings)
8.2
(4 ratings)
-
(0 ratings)
Usability
7.6
(10 ratings)
8.6
(8 ratings)
-
(0 ratings)
Availability
8.8
(11 ratings)
9.1
(2 ratings)
-
(0 ratings)
Performance
9.6
(2 ratings)
9.1
(2 ratings)
-
(0 ratings)
Support Rating
7.2
(63 ratings)
7.7
(149 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
9.4
(11 ratings)
8.6
(2 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.4
(10 ratings)
9.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.1
(3 ratings)
7.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.1
(3 ratings)
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco UmbrellaCloudflareSophos Cloud Web Gateway (discontinued)
Likelihood to Recommend
Cisco
It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
Read full review
Cloudflare
Cloudflare works well as security measure that gives peace of mind without needing to work too hard to get it functioning well. It provides great tools to customize the security experience as well. This is all the same for the caching tools as well. They have a lot of built in tools that make using the caching easy right out of the box, but they provide the customization options to get things just right for your site.
Read full review
Discontinued Products
Sophos Secure Web Gateway is great for almost any business that needs an easily-manageable proxy server. We're a medium-sized enterprise, but the product would work great for much larger companies as well. The only real limitations would be hardware resources, but it isn't that intensive. The administration of it is very intuitive, and it was quick to set up. Where it might not make sense is across multiple sites, unless all internet traffic is funneled through one place. It would be a bit complicated to maintain multiple setups.
Read full review
Pros
Cisco
  • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.
Read full review
Cloudflare
  • The best part is the content delivery network. Cloudflare has a large network of data centres around the world that helps cache and delivers content quickly to our customers.
  • Cloudflare offers us with a fast and reliable DNS service and with the world class features such as Cloudflare workers, SSL verification, certificate management and web application firewall. When all of these are combined together, it provides very strict security for our organization.
  • One of the most important feature that we use is the analytics and threat detection. It provides us with the real time insights of all the threats originating from multiple locations and landing on our websites.
Read full review
Discontinued Products
  • When IT Admins need to deploy virtually.
  • When IT Admins want to have high availability without an extra cost (via the Virtual Appliance Deployment).
  • When IT Admins want to control and give the internet fair use within the organization.
Read full review
Cons
Cisco
  • The smart search feature in Cisco Umbrella is great addition for sure which helps us to identify malicious domain just by searching the URL and there is scoring system of Cisco Umbrella which mark the URL in low, medium and high risk. Sometimes Cisco Umbrella mark well known and good domain as malicious whether sometimes they mark malicious sites/domain as low risk. So, it's something that they should focus on, I think.
  • The live activity search is great for checking internet activities, but the filtering options could be improved. It would be helpful if we could filter by multiple parameters at once like combining username, destination IP and time range.
Read full review
Cloudflare
  • In some cases, using Cloudflare can actually lead to slower website speeds if the network is congested or if the website's traffic is particularly heavy.
  • Some website owners may find that the level of customization offered by Cloudflare is limited, especially in comparison to other solutions.
  • While Cloudflare is easy to set up and manage, it may be too complex for users who are not familiar with web technologies.
Read full review
Discontinued Products
  • Administrator Permissions: There's not enough granularity on the administrative side. We ran into an issue where we wanted to restrict junior admins from being able to see traffic per user. But in doing so, it also prevented them from adusting some other settings they had to have access to, like setting exceptions for sites.
  • CA Database: I occasionally run into issues where the list of certificate authorities in the appliance is not up to date, and I have to manually add a CA. These aren't rare, never-heard-of authorities, either, but they are usually subsidiaries of one of the major ones.
  • Feedback: Sometimes it takes some good detective skills to track down why a legitimate site isn't working. It's often because of content hosted elsewhere (images, for example), but the reports aren't always clear as to what actually gets blocked. It takes some trial and error sometimes to unblock something that should be okay for our business.
Read full review
Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
Read full review
Cloudflare
lower cost
Read full review
Discontinued Products
No answers on this topic
Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
Read full review
Cloudflare
Everything is extremely concise and all settings apply immediately and take effect globally. There is no reason to explicitly plan/think in terms of individual regions as one would have to traditional cloud offerings (AWS, OCI, Azure). All Cloudflare products integrate seamless as part of a single pipeline that executes from request to response.
Read full review
Discontinued Products
No answers on this topic
Reliability and Availability
Cisco
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
Read full review
Cloudflare
In 6+ years of relying on Cloudflare, I think we experienced one or two brief outages that were Cloudflare's fault.
Read full review
Discontinued Products
No answers on this topic
Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
Read full review
Cloudflare
Their Argo for the global network is the core feature we love.
Read full review
Discontinued Products
No answers on this topic
Support Rating
Cisco
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
Read full review
Cloudflare
Excellent product, Cloudflare is a true pioneer of the modern Internet, providing tools, services, and expertise that vastly improve the performance and security of web services. Any issues are resolved quickly with detailed RCA and follow-ups published publicly. I'm thankful to Cloudflare and use their services both at work and at home.
Read full review
Discontinued Products
No answers on this topic
Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
Read full review
Cloudflare
No answers on this topic
Discontinued Products
No answers on this topic
Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
Read full review
Cloudflare
Very well executed implementation where our team was able to handle the implementation with guidance.
Read full review
Discontinued Products
No answers on this topic
Alternatives Considered
Cisco
Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
Read full review
Cloudflare
They have the most generous free offering, and after the free offering limit is reached - you're still getting plenty of value for the buck.
They have very good reputation.
They have an ever expanding list of tools that can support multiple scenarios under one roof.
Read full review
Discontinued Products
Sophos Secure Web Gateway has flexible pricing and deployment options. It offers a huge range of categorization options and they also pull web categorization info from other services
Read full review
Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
Read full review
Cloudflare
They are built for scale and have the capacity to handle all the traffic we could ever expect to get.
Read full review
Discontinued Products
No answers on this topic
Return on Investment
Cisco
  • So it's always very hard to calculate return on investment, especially on security and especially in a physical product. So it's not like I'm going to be selling a lot more plastic or a lot more aviation fuel because I implemented Cisco Umbrella. What I know is that definitely, the return on investment is on the ability of the business to continue to run and give the assurance that our users are safe.
Read full review
Cloudflare
  • Immediate ROI on Registrar and DNS hosting while giving a single plane of glass to managing both with domain registrations at cost, and no cost DNS hosting
  • WAF helped us move at risk servers/applications into a protected state allowing us to perform remediations at a measured pace and get them done right instead of band aide solutions.
  • CDN proxying increase the speed of our website while simultaneously reducing server load.
  • DMARC management and report interpretation allow use to identify weak points in our email systems, remediate and move to stricter policies without significantly increasing staff time spent managing it.
Read full review
Discontinued Products
  • We have not had a single instance of malware since installing Web Gateway. We have other ways to prevent infections and attacks, of course, so this is just one tool in the box, but we had a handful before this from people visiting sites they should not have. Web Gateway has prevented those, at least.
  • There was some pushback initially as users had to deal with some business sites not working (usually due to CA problems). After the initial growing pains, however, we've seen very few other problems.
  • The appliance updates itself, in the middle of the night, so that reduces some overhead and planned downtime.
Read full review
ScreenShots