Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Classy
Score 7.5 out of 10
N/A
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time. Classy gives nonprofits access to customizable campaigns, best-in-class integrations, and an expansive library of resources including always-available care agents and hands-on fundraising coaches. Together, the vendor states that Classy and…N/A
OneCause
Score 9.2 out of 10
N/A
OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or smaller entities.N/A
Pricing
ClassyOneCause
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClassyOneCause
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClassyOneCause
Considered Both Products
Classy

No answer on this topic

OneCause
Chose OneCause
We had used GiveSmart in the past and had issues with connectivity during our event, when our contract was up we decided to investigate other platforms, we looked at more than just those 3, but can't recall the others.

Givebutter - I absolutely LOVE Givebutter, so simple to …
Chose OneCause
Ultimately, OneCause was the only system that we looked at that was able to combine event registration and ticketing, silent auction bidding and alerts, and a seamless checkout experience in one platform. We were unable to find another platform that did all of this under one …
Top Pros
Top Cons
Best Alternatives
ClassyOneCause
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
iWave
iWave
Score 8.9 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.2 out of 10
Bloomerang
Bloomerang
Score 9.1 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClassyOneCause
Likelihood to Recommend
8.6
(53 ratings)
9.5
(99 ratings)
Likelihood to Renew
-
(0 ratings)
9.6
(6 ratings)
Usability
9.0
(1 ratings)
8.6
(87 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
9.9
(3 ratings)
9.7
(88 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
9.7
(4 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
ClassyOneCause
Likelihood to Recommend
Classy.org
Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
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OneCause
The OneCause auction platform works well for events of seemingly varying sizes (we are a mid-sized organization, but it seems to scale well). You can run a variety of things within the platform (live auction, silent auction, fund appeal, raffle, etc.), but one should be aware that there are limits to the software and we were forced to worked around these limitations.
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Pros
Classy.org
  • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
  • It's easy to build a great looking fundraising page
  • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
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OneCause
  • Easy online bidding process for our participants (especially using the older software).
  • Detailed tracking and organization for our auction staff to manage everything in one place.
  • Excellent and proactive customer service in the months leading up to the event and in-person at the event itself.
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Cons
Classy.org
  • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
  • Slow to roll out some donor payment options like Venmo.
  • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
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OneCause
  • Options to personalize the text descriptions used in the registration process. Some of the wording is confusing and there's no option to edit those text boxes.
  • The set-up for the silent auction options is not exactly the easiest to follow for new users. Having some concrete examples or use cases to consult when first setting up would be helpful.
  • It would be great to have a "check for errors" functionality when you're going through the auction set-up. For example, for some reason when our live auction was set up, two items didn't have "Apply Sales Tax" checked and so they got erroneously listed without the sales tax. Given that ALL the other items had sales tax applied, it seems like it should be easy to have something run in the background that flags potential errors for review.
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Likelihood to Renew
Classy.org
No answers on this topic
OneCause
It is ultimately not my call, and we are switching Donor CRMs/fundraising platforms so not sure what that will mean for OneCause.
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Usability
Classy.org
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
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OneCause
I give it this rating because when I first started using OneCause, I was concerned it might be complicated and I could make mistakes that would negatively impact our organization. OneCause's usability has made me feel confident and stress-free in every event we use it for because it is easy to use.
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Reliability and Availability
Classy.org
No answers on this topic
OneCause
Support staff is there to help out and it is nice knowing there are available on event day as well
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Performance
Classy.org
No answers on this topic
OneCause
This feature is amazing. Nice to have reports immediately when the event (auction) is over
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Support Rating
Classy.org
Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
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OneCause
They have a fantastic tech support team who typically responds to your questions and concerns within minutes. They are available for emails, phone calls, and have also created videos that walked me through my problems. When you initially get started with their peer2peer platform, they provide you with a consultant whose job is to walk you through setting up your first campaign. You al so receive a specific to you Customer Success Manager who is there for any and all questions and will help you until you find the answers needed!
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In-Person Training
Classy.org
No answers on this topic
OneCause
Very thorough and made sure I understood the process. Staff were very patient as well listening to my questions and understanding certain procedures. As an older person, I can be scared of technology, but this process was very easy to understand and I feel very confident using it.
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Online Training
Classy.org
No answers on this topic
OneCause
Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.
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Implementation Rating
Classy.org
No answers on this topic
OneCause
I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
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Alternatives Considered
Classy.org
I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
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OneCause
We had used GiveSmart in the past and had issues with connectivity during our event, when our contract was up we decided to investigate other platforms, we looked at more than just those 3, but can't recall the others. Givebutter - I absolutely LOVE Givebutter, so simple to use, but it does not offer an auction component and we didn't want to have 2 different systems to use. Classy - this platform seemed nice but extremely pricy and we still had to do "add-ons". We could not afford it. We went with OneCause in the end because of the simplicity, and training provided and wanted to give the product a try over sticking with GiveSmart. We are so happy to have made the switch.
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Scalability
Classy.org
No answers on this topic
OneCause
The product has everything I need
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Return on Investment
Classy.org
  • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
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OneCause
  • Once we joined OneCause for our event fundraising platform we never looked back. Each year we've experienced growth with not only the funds raised but also in the improvement of the event execution.
  • We've learned a tremendous amount for in-person fundraising success through the OneCause team and that has led us to explore virtual and campaign options.
  • The onsite event support has proven so valuable to our event success we have begun budgeting to have that same level of support at all our in-person events. The OneCause event team guides you well during the planning phase and then provides top-notch support and peace of mind the night/day of the event.
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ScreenShots

Classy Screenshots

Screenshot of Campaign Designer: Campaign pages can be used to collect one-time or recurring donations through a customizable, mobile-responsive web page optimized for conversion.Screenshot of Peer-to-Peer: Mobilizes supporters with tools to fundraise on a nonprofit's behalf.Screenshot of Classy Live: Powers events of any size and location with an event fundraising platform that unites donors around a customized experience.Screenshot of Recurring Giving: To build a reliable revenue stream and appeal to more donors for ongoing support.Screenshot of Embedded Donation Forms: Maximizes conversion and revenue on websites using a form built for performance.Screenshot of Crowdfunding: To tell a story and inspire support for a cause with conversion-optimized crowdfunding campaigns.

OneCause Screenshots

Screenshot of an example, creative peer-to-peer fundraising campaigns that can be launched, used for donate occasion campaigns, challenges of any kind, memorial and tribute programs, and year-round “DIY” fundraising programs.Screenshot of an example customizable event or online auction website for each fundraising campaign can be used to manage:  

- Online Auctions
- Ticket Sales / Sponsorships
- Donations Collections
- Sharing Event DetailsScreenshot of a Scoreboard, that can be projected at an event to highlight fundraising and engage audiences (both virtual and in-person).Screenshot of the OneCause Fundraising Platform, that eliminates the need for paper bid sheets to engage donors.Screenshot of a presentation of online Fundraising and Text2Give® helps nonprofits to reach new donors and fundraise all year long.