What users are saying about
30 Ratings
29 Ratings
30 Ratings
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Score 3.7 out of 100
29 Ratings
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Score 7 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

Oktopost

Oktopost is great if you have several Social Media profiles you want to manage and want to schedule and post all your things in a simple interface. They have a great calendar view that shows everything that is coming up and you can easily move or change postings with a few clicks.It is also good for managing a single account. It has all the features I need for our single account markets, like campaigns, tracking, scheduling, etc.I think if you are trying to manage a very large number of social media profiles it might get a bit difficult. There are tools more suited for that than Oktopost that may be easier, but Oktopost would still work.
Miles Szkoda | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.3
Oktopost
WYSIWYG email editor
ClickDimensions
5.3
Oktopost
Dynamic content
ClickDimensions
4.2
Oktopost
Ability to test dynamic content
ClickDimensions
4.6
Oktopost
Landing pages
ClickDimensions
2.7
Oktopost
A/B testing
ClickDimensions
4.9
Oktopost
Mobile optimization
ClickDimensions
4.5
Oktopost
Email deliverability reporting
ClickDimensions
2.7
Oktopost
List management
ClickDimensions
4.0
Oktopost
Triggered drip sequences
ClickDimensions
5.5
Oktopost

Lead Management

ClickDimensions
3.7
Oktopost
Lead nurturing
ClickDimensions
2.8
Oktopost
Lead scoring and grading
ClickDimensions
4.6
Oktopost
Data quality management
ClickDimensions
3.2
Oktopost
Automated sales alerts and tasks
ClickDimensions
4.1
Oktopost

Campaign Management

ClickDimensions
2.7
Oktopost
Calendaring
ClickDimensions
4.1
Oktopost
Event/webinar marketing
ClickDimensions
1.2
Oktopost

Social Media Marketing

ClickDimensions
5.6
Oktopost
Social sharing and campaigns
ClickDimensions
8.0
Oktopost
Social profile integration
ClickDimensions
3.2
Oktopost

Reporting & Analytics

ClickDimensions
2.9
Oktopost
Dashboards
ClickDimensions
2.4
Oktopost
Standard reports
ClickDimensions
2.4
Oktopost
Custom reports
ClickDimensions
3.9
Oktopost

Platform & Infrastructure

ClickDimensions
5.0
Oktopost
API
ClickDimensions
1.2
Oktopost
Role-based workflow & approvals
ClickDimensions
1.3
Oktopost
Customizability
ClickDimensions
5.3
Oktopost
Integration with Salesforce.com
ClickDimensions
7.0
Oktopost
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
Oktopost
Integration with SugarCRM
ClickDimensions
8.0
Oktopost

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

Oktopost

  • Auto-poster feature that allows scheduling of posts to be made in relatively short time.
  • Calendar view has a great UI with easy to use drag and drop and editing features.
  • Message assets can be saved per campaign without having to re-draft them for repeated promotions.
  • Good reporting via excel export and dashboard overview
  • Great customer service and support! Including response rate and implementation of requested features
Anonymous | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

Oktopost

  • Sometimes there were bugs in the user experience, but they seemed to be quickly addressed.
  • They didn't seem to have experience dealing with large-scale company use when integrating with Eloqua information. We had a lot of issues with false data or form submits showing up.
Claudia Pitarque | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

Oktopost

Oktopost 9.1
Based on 7 answers
I give Oktopost a 9, as a 10 means NO improvement is needed, but all platforms must iterate and improve. Hands down Oktopost is the B2B marketing leader in the social and content marketing world. They are also very quick to work on things and make the experience better for users. I would say I was a very early adopter of Oktopost and have seen them grow into a very useful tool and also a great company! I am VERY excited to see what they will do next to make our B2B marketing jobs more efficient and results producing! Thanks for helping our business close 10 accounts from LinkedIn in the last year! And that is up from ZERO the year before NOT using Oktopost.
Adam Robinson | TrustRadius Reviewer

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

Oktopost

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

Oktopost

Oktopost 6.4
Based on 1 answer
When I have sent in questions to support, I have received answers pretty quickly and they were helpful.However, I would like to see more information on the support page rather than having to contact them directly.
Nili Molvin | TrustRadius Reviewer

Online Training

ClickDimensions

No score
No answers yet
No answers on this topic

Oktopost

Oktopost 4.5
Based on 1 answer
There is a lack of online training videos or documentation. They have a long list of FAQ's but I would prefer a quick YouTube video instead.
Nili Molvin | TrustRadius Reviewer

Implementation Rating

ClickDimensions

No score
No answers yet
No answers on this topic

Oktopost

Oktopost 7.3
Based on 1 answer
As I stated earlier, I would suggest doing a quick session with the Oktopost team in order to properly set up the account and make sure you are getting the full experience.
Nili Molvin | TrustRadius Reviewer

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

Oktopost

The integration with SalesForce and Marketo was the number one reason we went with Oktopost. It wasn't until after I got inside and got my hands dirty that I saw how great Oktopost was. The analytics reporting is sensational. It allowed me to easily pull reports to organize for my marketing department.
Stirling Gardner | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

Oktopost

  • Ability to quickly and comprehensively provide metrics on all activities to internal users and external clients helps inform and direct immediate and long term posting decisions.
  • Ability to integrate with websites and marketing platforms allows for an understanding of user interest beyond the awareness arena and into the conversion arena.
  • Ability to quickly post allows for immediate input during time sensitive social discussions.
Rob Robinson | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ClickDimensions Editions & Modules

Additional Pricing Details

Oktopost

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oktopost Editions & Modules

Edition
Basic$55
Basic+$123
Business$476
Enterprise$0
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    ClickDimensions
    3.3
    Oktopost
    9.9

    Likelihood to Renew

    ClickDimensions
    9.0
    Oktopost
    9.1

    Usability

    ClickDimensions
    5.0
    Oktopost

    Support Rating

    ClickDimensions
    1.0
    Oktopost
    6.4

    Online Training

    ClickDimensions
    Oktopost
    4.5

    Implementation Rating

    ClickDimensions
    Oktopost
    7.3

    Add comparison