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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickUp

    Score8.8 out of 10
    Small Businesses (1-50 employees)
    ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide. ClickUp Brain² is deeply embedded into the workspace, offering conversational intake for project scoping and autonomous task generation. It can transform brainstorming docs…

    $0

    per month per seat

    Jama Connect

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.N/A
    Pricing
    ClickUpJama Connect
    Editions & Modules
    Unlimited
    $10
    per month per user
    Business
    $19
    per month per user
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    ClickUpJama Connect
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    ClickUpJama Connect
    Considered Both Products
    ClickUp
    No answer on this topic
    Jama Software
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    789 Answers
    98%
    Would buy again
    45 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    719 Answers
    94%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    795 Answers
    98%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    568 Answers
    100%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    644 Answers
    91%
    Implementation went as expected
    39 Answers
    Features
    ClickUpJama Connect
    Project Management
    Comparison of Project Management features of ClickUp and Jama Connect
    Feature
    ClickUp
    8.3
    821 Ratings
    8% above category average
    Jama Connect
    -
    Ratings
    Task Management9.5835 Ratings00 Ratings
    Resource Management8.5672 Ratings00 Ratings
    Gantt Charts8.1614 Ratings00 Ratings
    Scheduling8.7699 Ratings00 Ratings
    Workflow Automation8.2671 Ratings00 Ratings
    Team Collaboration9.3799 Ratings00 Ratings
    Support for Agile Methodology8.7568 Ratings00 Ratings
    Support for Waterfall Methodology8.4482 Ratings00 Ratings
    Document Management8.0726 Ratings00 Ratings
    Email integration7.6591 Ratings00 Ratings
    Mobile Access7.1679 Ratings00 Ratings
    Timesheet Tracking8.0567 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ClickUp and Jama Connect
    Feature
    ClickUp
    7.6
    427 Ratings
    1% below category average
    Jama Connect
    -
    Ratings
    Project & financial reporting7.6435 Ratings00 Ratings
    Best Alternatives
    ClickUpJama Connect
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    Any.do
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickUpJama Connect
    Likelihood to Recommend
    8.9
    (835 ratings)
    8.9
    (89 ratings)
    Likelihood to Renew
    9.7
    (43 ratings)
    7.8
    (5 ratings)
    Usability
    8.3
    (192 ratings)
    7.6
    (6 ratings)
    Availability
    9.5
    (6 ratings)
    7.7
    (3 ratings)
    Performance
    8.0
    (5 ratings)
    7.3
    (3 ratings)
    Support Rating
    9.4
    (47 ratings)
    8.2
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    10.0
    (2 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    8.8
    (9 ratings)
    9.1
    (2 ratings)
    Configurability
    8.0
    (2 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (2 ratings)
    6.4
    (3 ratings)
    Product Scalability
    8.9
    (6 ratings)
    7.7
    (3 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (2 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    5.0
    (2 ratings)
    8.6
    (3 ratings)
    User Testimonials
    ClickUpJama Connect
    Likelihood to Recommend
    ClickUp
    I think it is great for task management and project management. It allows for much easier cross-team collaboration. Personally, I found it useful as a project and team manager to better keep track of all the deliverables that have been assigned to various members of the team. It is less appropriate to use as a CRM even though the website mentions it can be used as one, it still lacks many features which a full-fledged CRM would provide.
    Incentivized
    Read full review
    Jama Software
    For the past year, I had taken on the Jama Administrator role for
    my client and was able to quick learn how to configure the system to
    meet requirements and expectations of ASPICE, Functional Safety, and
    Automotive Cybersecurity as well as ISO 9001 and IATF 16949 standards
    focused on quality. Jama Connect is one of the
    most powerful engineering tools I've ever had a chance to use. It not
    only does exactly what's advertised and the customer service and
    technical support are Best-in-Class. For those who are searching for a
    Requirements Management Tool, I highly recommend you give Jama a try.
    They've got everything down to a science from the moment you start
    interacting with a Jama representative, to the training and the
    on-boarding. The learning curve was very quick for me, in large part
    due to the amazing technical support that I was able to receive from
    Jama's subject matter experts. Every person whom I spoke with about the
    tool and its capabilities was absolutely top-notch. If you really want to level-up your game, try Jama Connect Advisor. Get yourself a free demo. You won't find any better tool for Requirements Management!
    Read full review
    Pros
    ClickUp
    • Task Management - you can easily track details and notes of the tasks, deadlines and important dates, and notes and key links for the task. This has really leveled up how we manage projects and tasks.
    • Operational efficiency - by tracking where time goes the most or which tasks go the most, it enables you to identify areas where the most time is being spent and if that process needs to be improved or changed to streamline workflow.
    • SOP/Document storage - it is easy to create documents for standard operating procedures and processes and have a file to easily locate and reference them.
    • Files for projects or clients - ClickUp allows you to create separate files, folders, and subfolders to easily store and locate any corresponding tasks, projects, or important documents for that specific project or client.
    • AI overview - for tasks or documents with longer note sections or that have spanned more time and have more notes involved, ClickUp has an AI overview tool that helps with summarizing.
    Incentivized
    Read full review
    Jama Software
    • Requirements Management in general
    • Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool.
    • The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.
    Incentivized
    Read full review
    Cons
    ClickUp
    • The AI ​​integration is a bit clunky and feels forced.
    • The uncontrolled use of custom fields by the team
    • Configuring environments to reduce complexity
    • La integración de la IA es un poco tosca y se siente forzada
    • El uso incontrolado de los custom fields por parte del equipo
    • La configuración de los entornos para reducir complejidad
    Incentivized
    Read full review
    Jama Software
    • The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.)
    • From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet.
    Incentivized
    Read full review
    Likelihood to Renew
    ClickUp
    It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
    Incentivized
    Read full review
    Jama Software
    Jama is really easy to use and operate compared to other tools. This allows a process owner to get easier buy-in from the organization to see value early. My experience with this tool was very positive and we were able to see value early in its introduction
    Incentivized
    Read full review
    Usability
    ClickUp
    ClickUp is generally very usable once the workspace is properly organized. The flexibility of views, custom fields, task structure, dashboards, and automations makes it easy to adapt the platform to different teams and workflows. The main reason I would no rate it a 10 is that the amount of functionality can make the interface overwhelming, specially for new users. large workspaces with many custom fields, notifications, views, and hierarchy levels can also require some training and ongoing governance.
    Incentivized
    Read full review
    Jama Software
    The requirements and baseline parts are easy to use. The review centre is very useable and understandable, once you understand/set up the moderation. (This last part could use some refinement.) Integration/connectability (the Connect part of Jama) is quite possible, but the useability could use some love as well.
    Incentivized
    Read full review
    Reliability and Availability
    ClickUp
    For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
    Incentivized
    Read full review
    Jama Software
    It has always been available, except for preventative maintenance which is announced beforehand. Nonetheless, we experienced one day shortage over a miscommunication about payment.
    Incentivized
    Read full review
    Performance
    ClickUp
    The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
    Incentivized
    Read full review
    Jama Software
    With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
    Incentivized
    Read full review
    Support Rating
    ClickUp
    I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
    Incentivized
    Read full review
    Jama Software
    They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
    Incentivized
    Read full review
    In-Person Training
    ClickUp
    No answers on this topic
    Jama Software
    Helpful and exhaustive and tailorable for our needs. Instructor was well versed and engaged. Material was a good reference and was up to date with tool. Overall, in person training was valuable for tool introduction. Trainer was an active user of the tool and worked closely with other clients. So, very knowledgeable.
    Incentivized
    Read full review
    Online Training
    ClickUp
    There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
    Incentivized
    Read full review
    Jama Software
    Easy to reference and understand. Updated routinely to include new topics. Online training evolves to include more advanced topics and how to guides. Online training includes videos and reference guides that make it easy to perform more complex tasks. Online training is free and can be accessed from any computer.
    Incentivized
    Read full review
    Implementation Rating
    ClickUp
    Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
    And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
    Incentivized
    Read full review
    Jama Software
    Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
    Incentivized
    Read full review
    Alternatives Considered
    ClickUp
    ClickUp is more robust and customizable than the ones we tried. I like Notion's user interface but seems more powerful to track progress. We didn't need the timetracker part of Monday and Asana seemed a little too cumbersome. So ultimately we went with ClickUp because it had the most potential... potential that we still have yet to harness.
    Incentivized
    Read full review
    Jama Software
    It’s easier to use, easier to trace requirements and verification and has a better UI These other tools feel more like glorified excel sheets whereas Jama actually feels intentional with being an ALM tool.
    As stated before tracing is much faster, creating the tracing matrix/workflow is easy like using a Miro workflow.
    It’s just easier to read everything.
    Incentivized
    Read full review
    Scalability
    ClickUp
    Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
    Incentivized
    Read full review
    Jama Software
    There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
    Incentivized
    Read full review
    Return on Investment
    ClickUp
    • Reduced about 35% of our yearly tech stack spend by replacing other products
    • Ability to negate automation software with more open API key abilities connecting to one streamlined service
    • Reduced onboarding time and improved project speed with use of systems by 20%
    Incentivized
    Read full review
    Jama Software
    • One experience that converted an engineer to using Jama Connect was an electronics engineer that was writing test plans. I showed them about how to write "unit" or very discrete tests and then showed them an automatic export to get the document. Thus the authoring of the document effort was taken away, they could focus on defining the test
    • Unfortunately I have very much struggled to embed systems engineering, requirements management and Jama Connect as part of the 'ways of working' outside the systems and electronics teams.
    Incentivized
    Read full review
    ScreenShots

    ClickUp Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Jama Connect Screenshots

    Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements ManagementScreenshot of SOC 2 Type II Compliant