Closely vs. Keap vs. LeadGrabber Pro

Closing rates increase up to 25% when using Closely’s automated outreach platform. Closely gives you the ability to reach out to the exact people who are interested in your offer. You can set up the entire campaign, and then Closely will take over everything else. You can choose your message and deliver it using email or text. Sometimes the interface can be a little slow. I would suggest doing some testing before committing to this tool. Closely saves time, which is important to me. I have been using it for about a month now, and I have noticed that my close rate has increased by 25%. I am able to focus on building my list instead of doing the tedious task of emailing people.

Incentivized

Keap is very good at contact management and automation creation but weaker at email campaign creation. I was particularly interested in a function where when manually entering a new contact, you are then able to email that contact using a premade HTML template. It will currently not do this. There is a workaround, but it is unnecessarily ponderous.

Incentivized

It has proved to be the best lead provider based on the accuracy of information. We are confident that the email finding technology that results in a deliverable status will increase the number of people we are able to market to. Our company markets and sells to a very specific buyer, so being able to find leads that are updated by the buyer is a game changer.

• I have not had any issues with LinkedIn filters.
• The inbox feature is like a mini-CRM.
• Closely now has a chrome extension adding more functionality.

Incentivized

• Pricing: Keap Max Classic (formerly Infusionsoft) is affordable for nonprofits and small businesses and includes all the automation features we need!
• Customer Support: Our onboarding and success coaches have been so helpful, taking into account some unique processes we have and finding solutions.
• Updates: Keap is constantly providing more and better solutions!

Incentivized

• LeadGrabber Pro is a great lead generation tool. If you know who you want to target, you find people on Linkedin that meets your specific targeting and then capture their business contact information. This information can then be used to send emails or make calls to these contacts.
• In addition to getting their email/phone number, we are able to capture other important information like their twitter id. This information can be used to better target prospects on social media as well.
• Leadgrabber has offered excellent support whenever issues have arrived with the system. Though there hasn't been many issues, whenever there has been an issue, their support team has always replied in a timely manner and has also fixed all issues quickly and effectively.

• Automated Birthday messages
• Automated congratulations of milestones

Incentivized

• More articles and videos on how to use the various functions of Keap
• Having representatives designated to certain regions or companies for a point of contact when help is needed
• More options when building the emails. While the click and drop options can be a plus, they can also be negative because you are limited to image and text sizing and positions

• The Auto-Split function is not perfect ... for splitting large searches into smaller jobs.
• Occasionally I encounter something trivial that does not work, but eGrabber Tech Support is very responsive, and they issue a patch, within a day or two of my complaint.

We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.

Only being 1 month in, I will have to wait longer before knowing what kind of ROI and results I will have at the years end.

You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.

Incentivized

The software is extremely easy to use and does exactly what it was intended for - effortlessly source contacts in bulk.

There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.

OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.

Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.

Incentivized

The support team responds super fast and don't quit until the issue is resolved, you can't ask for more!

I have been to a number of in-person training sessions over the years with Keap and all of them have been FANTASTIC. They really put a lot of time and effort into these sessions. Staff and facilitators go out of their way to ensure that participants are getting what they need.

Incentivized

The results of training online are often based on how people learn. The training was great but with feature updates, you just have to get in there sometimes and do it! The training definitely lays a firm enough foundation for you to be successful even if its can't be updated with every feature update.

Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.

It was very easy!

Keap is fast. The learning curve is shorter and they have an academy for learning with videos quite extensive that explain a lot of different scenarios, specially when you need to customize scenarios of automations and segments. Is cheaper if you consider that this services CRM + Mailing don´t come often in one package and the realiability to send mails is quite good.

Incentivized

We haven't used LeadFuze, but around the same time that we were originally looking into purchasing LeadGrabber Pro, we also looked into LeadFuze. They also looked like a good service, but they were more expensive and didn't seem to have all the features that LeadGrabber Pro offered.

You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.

• 25% increase on close rate
• Additional social channel to nurture leads
• Countless hours saved

Incentivized

• Automation has allowed us to be more engaged and invested in our customers by reminding us about birthdays and other important events in their lives so that we can celebrate with them.
• We lacked the manpower to sell and distribute orders online before setting up the payments and automation features. We now collect $5k+ a week in lost sales through online ordering.
• List cleaning functionality and engagment settings have allowed us to run a 40-50% email open rate that allows us to create an engaged community around local events and opportunities as well as sales and special offerings.

Incentivized

• We've only been using eGrabber for about a month, so too soon to see an ROI. However, we have set appointments from the cold calls our Sales Dept have made based on the leads I have pulled. I am confident that sales are in our future, in the meantime, we are pleased to be filling our pipeline.