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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cloudflare

    Score8.9 out of 10
    N/ACloudflare’s connectivity cloud is a unified platform of cloud-native services designed to help enterprises regain control over their IT environments. Powered by an intelligent, programmable global cloud network, it is built to offer security, performance, visibility, and reliability.

    $20

    per month

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    CloudflareSAP Customer Data Solutions
    Editions & Modules
    Pro
    $20
    per month
    Business
    $200
    per month
    Free
    Free
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    CloudflareSAP Customer Data Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CloudflareSAP Customer Data Solutions
    Considered Both Products
    Cloudflare
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    171 Answers
    98%
    Would buy again
    50 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    165 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    171 Answers
    100%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    144 Answers
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    154 Answers
    93%
    Implementation went as expected
    39 Answers
    Features
    CloudflareSAP Customer Data Solutions
    DDoS Protection
    Comparison of DDoS Protection features of Cloudflare and SAP Customer Data Solutions
    Feature
    Cloudflare
    8.4
    6 Ratings
    4% below category average
    SAP Customer Data Solutions
    -
    Ratings
    Automatic Scalability9.47 Ratings00 Ratings
    Mitigation SLA8.87 Ratings00 Ratings
    Security policy management8.67 Ratings00 Ratings
    WAF capabilities8.67 Ratings00 Ratings
    Request rate limiting7.87 Ratings00 Ratings
    Traffic filtering7.67 Ratings00 Ratings
    Bot detection8.07 Ratings00 Ratings
    Global threat intelligence8.87 Ratings00 Ratings
    Real-time analytics and reporting7.87 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Cloudflare and SAP Customer Data Solutions
    Feature
    Cloudflare
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Tag library00 Ratings7.826 Ratings
    Tag variable mapping00 Ratings7.824 Ratings
    Ease of writing custom tags00 Ratings7.825 Ratings
    Rules-driven tag execution00 Ratings7.825 Ratings
    Tag performance monitoring00 Ratings8.024 Ratings
    Page load times00 Ratings7.925 Ratings
    Mobile app tagging00 Ratings7.524 Ratings
    Library of JavaScript extensions00 Ratings7.623 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Cloudflare and SAP Customer Data Solutions
    Feature
    Cloudflare
    -
    Ratings
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Standard visitor segmentation00 Ratings8.028 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings4.327 Ratings
    Website personalization00 Ratings9.926 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Cloudflare and SAP Customer Data Solutions
    Feature
    Cloudflare
    -
    Ratings
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Account Scoring00 Ratings8.027 Ratings
    Customer Data Governance00 Ratings8.928 Ratings
    Data Connectors00 Ratings4.329 Ratings
    Data Enhancement00 Ratings5.229 Ratings
    Data Ingestion00 Ratings6.129 Ratings
    Data Storage00 Ratings2.529 Ratings
    Data Visibility00 Ratings8.029 Ratings
    Event Data00 Ratings6.127 Ratings
    Identity Resolution00 Ratings8.927 Ratings
    Best Alternatives
    CloudflareSAP Customer Data Solutions
    Small Businesses
    No answers on this topic
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Treasure AI
    Score9 out of 10
    Enterprises
    No answers on this topic
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudflareSAP Customer Data Solutions
    Likelihood to Recommend
    9.1
    (192 ratings)
    9.0
    (58 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    9.5
    (10 ratings)
    Usability
    8.6
    (8 ratings)
    9.1
    (7 ratings)
    Availability
    9.1
    (2 ratings)
    9.0
    (57 ratings)
    Performance
    9.1
    (2 ratings)
    7.3
    (7 ratings)
    Support Rating
    6.6
    (154 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    8.6
    (2 ratings)
    7.3
    (7 ratings)
    Configurability
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Ease of integration
    9.0
    (2 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.1
    (2 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    4.5
    (1 ratings)
    User Testimonials
    CloudflareSAP Customer Data Solutions
    Likelihood to Recommend
    Cloudflare
    Cloudflare has features as a CDN/Gateway/Reverse Proxy that simply don't exist in other solutions. Having so many capabilities under a single platform, with solid support and high uptime, has been essential. I would recommend it for hobby projects all the way to enterprise scale. There's a lot of push around AI and workers. Some feel like Cloudflare is following the hype. But after reading a lot about the new features, a decent amount of them has real value.
    Incentivized
    Read full review
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
    Read full review
    Pros
    Cloudflare
    • The best part is the content delivery network. Cloudflare has a large network of data centres around the world that helps cache and delivers content quickly to our customers.
    • Cloudflare offers us with a fast and reliable DNS service and with the world class features such as Cloudflare workers, SSL verification, certificate management and web application firewall. When all of these are combined together, it provides very strict security for our organization.
    • One of the most important feature that we use is the analytics and threat detection. It provides us with the real time insights of all the threats originating from multiple locations and landing on our websites.
    Incentivized
    Read full review
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
    Read full review
    Cons
    Cloudflare
    • In some cases, using Cloudflare can actually lead to slower website speeds if the network is congested or if the website's traffic is particularly heavy.
    • Some website owners may find that the level of customization offered by Cloudflare is limited, especially in comparison to other solutions.
    • While Cloudflare is easy to set up and manage, it may be too complex for users who are not familiar with web technologies.
    Incentivized
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Cloudflare
    lower cost
    Incentivized
    Read full review
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Usability
    Cloudflare
    Everything is extremely concise and all settings apply immediately and take effect globally. There is no reason to explicitly plan/think in terms of individual regions as one would have to traditional cloud offerings (AWS, OCI, Azure). All Cloudflare products integrate seamless as part of a single pipeline that executes from request to response.
    Incentivized
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    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Reliability and Availability
    Cloudflare
    In 6+ years of relying on Cloudflare, I think we experienced one or two brief outages that were Cloudflare's fault.
    Incentivized
    Read full review
    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
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    Performance
    Cloudflare
    Their Argo for the global network is the core feature we love.
    Incentivized
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    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Support Rating
    Cloudflare
    While I have had good support in the past from Cloudflare's technical support team, I have had some terrible experiences with billing support. I have had multiple tickets sent to their billing support that I will never receive a reply to for over a month. When I finally do get a reply, it has been an automated email that never gives me an answer to my question.
    Incentivized
    Read full review
    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    In-Person Training
    Cloudflare
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
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    Online Training
    Cloudflare
    No answers on this topic
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Implementation Rating
    Cloudflare
    Very well executed implementation where our team was able to handle the implementation with guidance.
    Incentivized
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    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Alternatives Considered
    Cloudflare
    Nothing like it. Organizations can utilize these Cloudflare products to enhance their online presence by improving security, performance, reliability, and developer efficiency. Cloudflare is an American company that delivers services such as DNS, a content delivery network (CDN), and various other additional services to make websites faster and more secure. Cloudflare is used by over 26 million sites, resulting in the processing of more than 1 billion IP addresses each day.
    Incentivized
    Read full review
    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
    Read full review
    Scalability
    Cloudflare
    They are built for scale and have the capacity to handle all the traffic we could ever expect to get.
    Incentivized
    Read full review
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
    Read full review
    Return on Investment
    Cloudflare
    • Immediate ROI on Registrar and DNS hosting while giving a single plane of glass to managing both with domain registrations at cost, and no cost DNS hosting
    • WAF helped us move at risk servers/applications into a protected state allowing us to perform remediations at a measured pace and get them done right instead of band aide solutions.
    • CDN proxying increase the speed of our website while simultaneously reducing server load.
    • DMARC management and report interpretation allow use to identify weak points in our email systems, remediate and move to stricter policies without significantly increasing staff time spent managing it.
    Incentivized
    Read full review
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
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    ScreenShots

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform