What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
220 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
140 Ratings

Cloudflare

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Top Rated
220 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Wistia

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
140 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Attribute Ratings

  • Cloudflare is rated higher in 1 area: Likelihood to Recommend
  • Wistia is rated higher in 2 areas: Usability, Support Rating
  • Cloudflare and Wistia are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

9.2

Cloudflare

92%
91 Ratings
9.0

Wistia

90%
70 Ratings

Likelihood to Renew

10.0

Cloudflare

100%
1 Rating
10.0

Wistia

100%
10 Ratings

Usability

8.6

Cloudflare

86%
2 Ratings
10.0

Wistia

100%
13 Ratings

Availability

Cloudflare

N/A
0 Ratings
10.0

Wistia

100%
3 Ratings

Performance

Cloudflare

N/A
0 Ratings
10.0

Wistia

100%
21 Ratings

Support Rating

8.5

Cloudflare

85%
69 Ratings
10.0

Wistia

100%
21 Ratings

Implementation Rating

Cloudflare

N/A
0 Ratings
10.0

Wistia

100%
3 Ratings

Configurability

Cloudflare

N/A
0 Ratings
9.0

Wistia

90%
1 Rating

Ease of integration

Cloudflare

N/A
0 Ratings
8.0

Wistia

80%
11 Ratings

Product Scalability

Cloudflare

N/A
0 Ratings
10.0

Wistia

100%
1 Rating

Vendor post-sale

Cloudflare

N/A
0 Ratings
9.0

Wistia

90%
1 Rating

Vendor pre-sale

Cloudflare

N/A
0 Ratings
9.0

Wistia

90%
1 Rating

Likelihood to Recommend

Cloudflare

If a small business is looking for Object Storage, they should consider Cloudflare's R2 storage with which there are practically zero fees associated. Other cloud object storage services like AWS S3 can add up costs pretty fast as the egress fees are high. Apart from this, Cloudflare is still the best DNS resolver hands down. Its DDoS attack protection is at par with the best services out there. Being one of the most popular CDN right now, they also have a big network of servers strategically placed around the world. However, I do believe there are better, more premium services out there that offer more bespoke solutions for bigger enterprises and Cloudflare might not be the best solution for their needs.
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Wistia

It's so awesome to see my videos come up on Google Search. A click brings viewers right to my website!!! Incredibly powerful. If I were just posting on YouTube, visitors would end up there and then off to the next best cat video instead of taking action with me on my website.
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Pros

Cloudflare

  • When you need a FREE and EASY TO SETUP SSL certificate on your page (if you don't have the locked locker icon when opening your page, you need it)
  • When you want to obfuscate your webpage's IP (any connection will give the Cloudflare's IP)
  • You need to speed up the connection for static content (it will not help database connections or dynamic content)
  • IF your DNS isn't good (Cloudflare's DNS is amazing, quick, easy, and works pretty well)
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Wistia

  • Wistia enables a lot of customization in the video player, making it personalized to your business.
  • The user experience is pretty intuitive and easy to use without too much training.
  • Wistia's help articles, blog and instructional videos were very helpful as we began investing more resources into video production.
Read full review

Cons

Cloudflare

  • Some features require a bit of hand holding to deploy correctly. While the documentation is good, it could provide more examples to cover additional use cases.
  • Telephone support for enterprise customers is for emergencies only, but sometimes phone conversations are better for providing clarity.
  • Enterprise lite customers can't purchase all options available to total enterprise customers. Still, many of those additional features cost additional, so upgrading to the full enterprise means an increase in base plus the additional feature (bot management is a great example). Enterprise lite customers should be able to add these services on as well but without an increase in base.
  • It's difficult to add new services to enterprise plans. It would be ideal if customers could purchase/upgrade online and sign an order insertion digitally from the site instead of having to go through customer success.
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Wistia

  • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
  • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
  • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
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Pricing Details

Cloudflare

Starting Price

$0

Editions & Modules

Cloudflare editions and modules pricing
EditionModules
FreeFree1
Pro202
Business2003
EnterpriseContact sales team4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

Wistia

Starting Price

$25 per month

Editions & Modules

Wistia editions and modules pricing
EditionModules
Free Account01
Pro Plan$99.002
Advanced Plan$399.003
Premium Plan$999.004

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Please see wistia.com/pricing for plan features.

Likelihood to Renew

Cloudflare

No answers on this topic

Wistia

Wistia is super easy to use and very reliable, anytime a video needs to be updated, the existing media can be replaced, but the url remains the same so anywhere this media is shared or embedded, it is immediately updated. Their support is extremely helpful, and there is very rarely any issues with this product.
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Usability

Cloudflare

While there are some parts of the service that can be tricky to implement if you have a very custom site, like holepunching for cache, for the most part, the service works very well out of the box and is easy to use
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Wistia

Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
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Reliability and Availability

Cloudflare

No answers on this topic

Wistia

After several years, we have not come across a situation for which Wistia was not available when needed.
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Performance

Cloudflare

No answers on this topic

Wistia

I have never had any technical issues with Wistia. The service is fast and reliable. video play back begins as soon as a few seconds of video have buffered. The stats are accurate and available within a few hours of current use. I have integrated it with Marketo and found that the integration is clean and is easily incorporated into the campaign logic flow. (ex. If the user played more than 50% of the video, do Action-A, otherwise do Action-B.
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Support Rating

Cloudflare

Support is responsive and available. One factor which probably should be addressed for enterprise customers – sometimes, some of the engineers take more time to comprehend the exact nature of the issue. A few of the issues which require a deep understanding of the Cloudflare stack and of the internet, in general, don't get fast resolution.
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Wistia

We have only had to reach out to Wistia support a handful of times in the 4 years we have been using Wistia. They have always been quick to respond and help us solve the problem. The system is self-service so there should be very little to no need to reach out to support on a regular basis.
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Implementation Rating

Cloudflare

No answers on this topic

Wistia

We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
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Alternatives Considered

Cloudflare

I've used Cloudflare almost since the beginning, 8+ years. I don't have any experience with other platforms as Cloudflare is simple, easy, and cost-effective. Cloudflare offers tremendous value in its free plan. The vast majority of our clients are on the free plan but for some larger clients who require more advanced features, Cloudflare is still extremely affordable for the feature sets it delivers in its advanced offerings.
Read full review

Wistia

I found Vidyard to be a tad clunky, at least when I tried to use it. Vimeo's design features didn't seem as modern to me and didn't integrate as well with other apps/website platforms, at least when I was investigating a video hosting platform. Wistia is more expensive than Vidyard and Vimeo, but the small differences I have found to be worth the additional cost.
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Scalability

Cloudflare

No answers on this topic

Wistia

We use many platforms and Wistia has been a standout in terms of reliability and scaleability.
Read full review

Return on Investment

Cloudflare

  • Uptime: With Cloudflare's website protection, we have avoided panic-inducing outages and downtime.
  • Reduced hosting load: Cloudflare's CDN allows us to use smaller servers and greatly diminish bandwidth usage.
  • Reduced domain renewal cost: Most of our domains could be transferred to Cloudflare, where domain renewals are as cheap as possible.
  • Increased total website cost: All of Cloudflare's features aren't free, and they increase our monthly overall website cost. The protection and other features are helpful, just not free.
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Wistia

  • There is not a day that goes by that we don't generate leads and subscribers through a Wistia form on a video - often from deep in the archives.
  • Wistia lead generation has really allowed us to maximize and monetize our video collection. This morning we got a new customer who began as a lead from a video that, quite frankly, I had forgotten about.
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Screenshots

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