Cloudways vs. GoDaddy vs. Kinsta

When you dont know how to set up a cloud server technically, (The LAMP stack or the PHP settings etc) Cloudways comes handy. You can easily modify the server settings with one click.

Less Appropriate - If you want to save costs, go for direct cloud providers. Setting up technical stuff is a one time job.

Incentivized

Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.

Incentivized

I currently haven't found any scenarios whereby Kinsta is not well suited. Kinsta is suited to a variety of WordPress websites from business brochures to eCommerce. Kinsta's support is second to none, so if you lack technical knowledge, this is a great host to be with, especially if you need Managed WordPress hosting.

Incentivized

• Automatic Daily One Click Restore Backups
• Integrated CDN
• Easy & Intuitive Alternate Interface to cPanel and WHM
• Very Affordable for High Specs
• 24/7 Customer Support is Extremely Helpful
• Serve & Application Management is a Breeze
• Choose from Multiple Server Locations

• Registering a domain - I've found their site to be the easiest to navigate
• Website builder - their website builder is user friendly
• Email hosting - easy to set up and use, wether in an email app or online email.
• Wordpress hosting - I have multiple wordpress sites I use under one account
• Their customer service is always very helpful and easy to contact.

Incentivized

• Developer friendly; WP-CLI; SSH access
• Amazing support - I never have to wait more than a minute or two to get a response!
• Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.

Incentivized

• Their free alternative to WP Rocket could be made more user-friendly and easier to understand
• Create a function to automatically report heavy usage to specific email IDs

Incentivized

• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

Incentivized

• No email solution provide resulting in having to find some other solution
• Some clients find the price point difficult
• Some clients find the lack of phone support difficult (although we find their online support great)

Incentivized

We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service

Incentivized

This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.

Incentivized

They are constantly improving their dashboards and interface to make it easier to use and find the things that we use the most. It's a lot of features to pack in to one UI and they have done a great job of making it user friendly. Their layout is intuitive and easy to learn and is extremely granular. We are able to control every aspect of our websites and applications from an individual level from scaling, to cache, to DNS, security, WAF, and everything in between.

Incentivized

Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

Incentivized

Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!

Incentivized

We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.

Incentivized

As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.

Incentivized

Technical support is just 2-3 clicks away and the Cloudways homepage and the operators are available almost 24/7. They also are able to answer any kind of question related to their services, whether economical or technical. I sometimes made mistakes while using their services and they have been keen to help me, and fixed my problems really fast.

I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

Incentivized

They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.

Incentivized

Not really it's a really easy to use system and straightforward!

Incentivized

DigitalOcean: harder to set up, hands-on maintenance and controll, but needs work-hours of a linux expert. GoDaddy: absolutely worst of all providers, charges stupid people money for nothing-services. Horrible products in my opinion. HostGator: okay-ish hosting, nowhere to the power of Cloudways, the customer support also is much less knowledgeable. I would advise against all managed hostings. Go managed-cloud instead.

Incentivized

We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.

Incentivized

GoDaddy is the one that drove me nuts. Downtime, poor performance, abysmal customer service. I switched to Kinsta because they looked like they’d do right everything GoDaddy did wrong (and they have). Hostinger is a company whose services I still use and am pleased with them. Their shared WordPress hosting is a good value and where I put experimental sites and low-traffic things that don’t justify the purchase of better hosting at this time. They also provide good email hosting and customer service has been good. My second-favorite service provider.

Incentivized

We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.

Incentivized

• We were able to reduce load on our main server.
• By migrating social sentiment platform to cloudways, we were able to scale and run it effeciently.
• It saved lot of time as well in terms of server management.

Incentivized

• GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
• Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.

Incentivized

• Our website was up and running in less than a day
• Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected
• Cost is higher, so we've had to separate a budget just for Kinsta

Incentivized