What users are saying about
16 Ratings
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Top Rated
65 Ratings
16 Ratings
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Score 9 out of 100

Square POS

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Top Rated
65 Ratings
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Score 9 out of 100

Likelihood to Recommend

Clover

Clover is perfect for restaurants, as well as any customer-facing company (whether a restaurant or other retail, etc.) that has multiple employees thanks to its shift management. Clover is great when you are trying out different promotional offers and discounts as well, such as happy hours at restaurants. It is less appropriate for a small business with very few employees, or a sole proprietorship, which might not use all the extra features Clover has to offer.
Anonymous | TrustRadius Reviewer

Square POS

I think that Square POS is pretty much the best thing going in terms of short term, pop up sales, or event marketing type situations. If you need to process payments quickly, assure customers that their data is being handled appropriately, and find a way to move your merchandise, Square is pretty great. I wouldn't think it would be as appropriate for a larger retailer—anything where you're handling hundreds of transactions at a time, or a day, I would look for something a little less 'start-upy'— if that makes sense.But for my use case, as an entertainment professional, where I'm frequently handling 20-50 transactions an evening, moving locations rapidly, and needing to be able to grab analytic data without resorting to a pen and paper—square is pretty much perfect.
Nathan Bowman | TrustRadius Reviewer

Pros

Clover

  • User experience
  • Payment transactions
  • Customer support
Anonymous | TrustRadius Reviewer

Square POS

  • After you set a daily processing deadline time, charges processed by that time are deposited the next business day.
  • The reporting dash board looks overwhelming but that's because it has all of the the information that you've processed before. That was invaluable when we recently went to look at the detail on a two year old transaction and were able to find the information by ourselves.
  • The ability to use multiple devices is great. We can process charges on a computer, a tablet, or even a smartphone.
  • Receipts are automatically sent to the customer's preferred email or texted to their phone.
George Bounacos | TrustRadius Reviewer

Cons

Clover

  • The setup of the app could use some improvement.
  • I feel like the app is a little confusing to navigate.
  • This may be difficult for older users who are not as comfortable or savvy in an app setting.
Ashley Beal | TrustRadius Reviewer

Square POS

  • The cost of the hardware (specific scanners and receipt printers) was prohibitive for my company, and whilst we managed without them, they would have been nice to have. The range of scanners and printers that integrate with Square is small, so despite our devices' capabilities to read barcodes (we used ipads) and the Zebra receipt/label printers we had, we couldn't use either as the system wouldn't integrate with them.
  • Whilst Square's credit card reader is nifty in design, it's a bit small and lacking substance to have as a customer-facing reader so it really needs the dock the company offers. The dock is awkward to open to reset or pair the reader. We often found pairing the reader with the device running the system tricky and confusing, relying on pressing one button and then interpreting a sequence of lights that often caused confusion. The pairing process might have been clearer presented through the device rather than the reader.
  • Truly can't think of any more!
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Clover

No score
No answers yet
No answers on this topic

Square POS

Square POS 10.0
Based on 2 answers
I don't really foresee anything being able to dislodge Square from our organization—we're not evangelists or anything like that—it's just the best solution we've found for our use case. Being able to quickly handle transactions from customers and then track all of those sales for analysis/bookkeeping later on.
Nathan Bowman | TrustRadius Reviewer

Usability

Clover

Clover 9.3
Based on 3 answers
There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
Anonymous | TrustRadius Reviewer

Square POS

Square POS 9.5
Based on 10 answers
Once set up, Square POS is very easy to use. I feel it is a little too easy. Many other solutions have some layer of complexity to them but Square POS is pretty straightforward and this makes it the ideal POS solution in my opinion. If a solution can remove the barriers to use and allow end users to get on with their tasks without being slowed down, then it is a winner. This is what we were able to achieve with Square POS.
Nathan Sichilongo | TrustRadius Reviewer

Support Rating

Clover

Clover 8.3
Based on 3 answers
We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.
Anonymous | TrustRadius Reviewer

Square POS

Square POS 9.1
Based on 19 answers
Anytime I have had an issue (rarely) I contacted Square and it was fixed in a timely fashion. In all the years that I have been using Square I can say it has been quite reliable. Even when my developer was setting up my website and needed some assistance, he was always able to get answers quickly.
Yvonne Graber | TrustRadius Reviewer

Alternatives Considered

Clover

Clover is great because they have their own equipment, but it would be nice to make it more mobile and use it on an app from anywhere. Sometimes we go to events and have to use Square, which is another great option. For small businesses I would definitely recommend using something like Square because it doesn't have the monthly fees, it is by transaction only.
Kirsten Rodriguez | TrustRadius Reviewer

Square POS

Quickbooks GoPayment was not easy to integrate with its software. We were still having to manually import all transactions just to track the income. Square makes it easy to organize all the data at your fingertips and easy to download the info in different formats for easy import.
Kalyn Hoffman | TrustRadius Reviewer

Return on Investment

Clover

  • Increased cashflow for clients
  • Small setup time
  • Robust
Anonymous | TrustRadius Reviewer

Square POS

  • It has allowed us to do business around the country, quickly updated sales tax information and easy to take on the go. Does not require wifi or wired internet, we have been able to do much of our business with our smartphones. With no upfront investment (our initial square readers were free), Square POS has let us expand and grow our business as an easy solution to credit card sales.
  • As Square has grown and added features such as Square Invoicing, our business has been able to take advantage of them as we have grown. I know that Square is always looking to improve upon its services and that it will keep relevant as technology advances, keeping our ability to do business relevant as well.
Mary Bradley | TrustRadius Reviewer

Pricing Details

Clover

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Square POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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