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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CMW Platform

    Score9.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    CMW Platform (formerly Comindware) is a business process management software centered on worklows to build automations. It implements a drag-and-drop interface along with Excel-style rules and forms.N/A

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.N/A
    Pricing
    CMW PlatformHipChat (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CMW PlatformHipChat (discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsComindware Tracker is available for purchase on a per-user subscription plan.—
    More Pricing Information
    Community Pulse
    CMW PlatformHipChat (discontinued)
    Considered Both Products
    CMW Lab
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    46 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    48 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Features
    CMW PlatformHipChat (discontinued)
    Project Management
    Comparison of Project Management features of CMW Platform and HipChat (discontinued)
    Feature
    CMW Platform
    -
    Ratings
    HipChat (discontinued)
    7.3
    106 Ratings
    6% below category average
    Mobile Access00 Ratings7.397 Ratings
    Search00 Ratings7.2103 Ratings
    Communication
    Comparison of Communication features of CMW Platform and HipChat (discontinued)
    Feature
    CMW Platform
    -
    Ratings
    HipChat (discontinued)
    7.3
    132 Ratings
    9% below category average
    Chat00 Ratings7.7132 Ratings
    Notifications00 Ratings7.7130 Ratings
    Discussions00 Ratings6.5110 Ratings
    Surveys00 Ratings7.834 Ratings
    Internal knowledgebase00 Ratings7.043 Ratings
    Integrates with GoToMeeting00 Ratings7.023 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of CMW Platform and HipChat (discontinued)
    Feature
    CMW Platform
    -
    Ratings
    HipChat (discontinued)
    6.3
    95 Ratings
    24% below category average
    Video files00 Ratings6.585 Ratings
    Audio files00 Ratings6.873 Ratings
    Access control00 Ratings6.660 Ratings
    Advanced security features00 Ratings5.949 Ratings
    Integrates with Google Drive00 Ratings6.027 Ratings
    Device sync00 Ratings6.055 Ratings
    Best Alternatives
    CMW PlatformHipChat (discontinued)
    Small Businesses
    airSlate WorkFlow
    Score10 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Microsoft Power Automate
    Score8.5 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Microsoft Power Automate
    Score8.5 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CMW PlatformHipChat (discontinued)
    Likelihood to Recommend
    8.0
    (71 ratings)
    6.8
    (133 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.8
    (2 ratings)
    Usability
    7.1
    (7 ratings)
    7.2
    (8 ratings)
    Support Rating
    8.5
    (23 ratings)
    7.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.4
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.6
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    7.2
    (10 ratings)
    User Testimonials
    CMW PlatformHipChat (discontinued)
    Likelihood to Recommend
    CMW Lab
    If you have multiple departments that are in charge of production or different facets of a large project, this platform is for you. International companies would benefit especially from the real-time updates, which are incredible for overseas production monitoring. For smaller businesses, the cost is too much for something that could be handled in-house
    Read full review
    Discontinued Products
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    Pros
    CMW Lab
    • Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility.
    • Workflow automation in the cloud unifies tasks, documents and resources in real-time.
    • Integration with outlook makes it easy to manage workloads direct to the email.
    Read full review
    Discontinued Products
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    Cons
    CMW Lab
    • Even though the cost is higher than its counterparts in the market, overall, it is reliable and gets the job done.
    • I've faced a single issue in my tenure of using this platform - the integration capabilities. As compared to other project management tools, CMW does seem to have limited integration options.
    Incentivized
    Read full review
    Discontinued Products
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    Likelihood to Renew
    CMW Lab
    Very likely.
    Incentivized
    Read full review
    Discontinued Products
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    Usability
    CMW Lab
    As I mentioned in my whole review that it is making opration smoother it's capabilities to automate repetitive tasks, reduce manual errors,and improve productivity.Its low code approach allows us to create business apps quickly and easily without requiring extensibe programming knowledge.although it has lots of positive points but there are some issues which is barrier to become perfect that's why I give 8
    Read full review
    Discontinued Products
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    Support Rating
    CMW Lab
    It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
    Incentivized
    Read full review
    Discontinued Products
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
    Read full review
    Implementation Rating
    CMW Lab
    No answers on this topic
    Discontinued Products
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
    Read full review
    Alternatives Considered
    CMW Lab
    Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
    Read full review
    Discontinued Products
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
    Read full review
    Scalability
    CMW Lab
    No answers on this topic
    Discontinued Products
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
    Read full review
    Return on Investment
    CMW Lab
    • Comindware Tracker is versatile and can be used to automate common business processes.
    • Comindware Tracker offers process adjustments and visibility in real time.
    • Comindware Tracker anticipates the organization's document and data management in a unified way.
    • It provides analytical analysis as well as complex reports to help us run our business more efficiently.
    • It is ideal for the automation and execution of processes by classifying tasks.
    • Comindware Tracker helps in quick and easy simplification of operations.
    • Comindware Tracker improves the agility of routine activities.
    Incentivized
    Read full review
    Discontinued Products
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    ScreenShots

    CMW Platform Screenshots

    Screenshot of Graphical Workflow BuilderScreenshot of Drag'n'drop Web-form DesignerScreenshot of Collaboration toolsScreenshot of Workflow automationScreenshot of Workflow trackingScreenshot of Outlook intergration

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).