Cognito Forms vs. Wufoo

It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms...

I have used different products in the past. I am most please with Wufoo because it is easy to use, has multiple ways for your form to be displayed on your website, and submissions can be sent multiple ways as well. We use WuFoo for support emails from our customers, for dispatcher applications, as well as people sending in emergency incident tip information. This is the perfect program for us.

Incentivized

• New Hire Form - It announces the new hire and provides direction to several departments on their needs, computer, phone, security level, etc.
• Terminations - We use it to shut off security, badges, computers, track phone, electronics, etc.
• Temp Form - It provides an avenue to enter them into our payroll system for tracking hours, also, for the start and end dates.

Incentivized

• Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
• Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
• Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.

Incentivized

• It isnt the most user friendly if you have someone who isnt experienced
• Learning curve is pretty high
• Should be easier to customise the formatting

Incentivized

• Wufoo has had a cap on the total number of fields you can use per form which has been a limiting factor for us when trying to build more complex forms.
• Wufoo does not support tabular fields or repeating fields which is a drawback since it limits the types of questions you can ask.
• Form organization in the admin interface is a little clunky and disorganized. It would be better if there were more customized options for organizing your library of forms.

Incentivized

I only give it this mid-range rating because, since the 2014 Super Bowl is history, our company will be closing in a couple months. I hope in my next employment opportunity that I will be able to use Wufoo again. I will probably use it to a limited extent in my personal life to communicate with friends and contacts in a unique manner. I am also working on a Certificate in Web Development and I definitely use Wufoo as embedded forms in websites I build.

We have been using Cognito Forms for over 5 years. We find it very easy use and it is part of the programs we use on a daily basis.

Incentivized

Wufoo's usability from the user to the client is simple. The forms are simple to construct and they are easy for our clients to fill out. I have yet to really hit something that is difficult to do and even when I do get a little stumped their excellent support team helps me through it.

Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature. The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability.

Very friendly and helpful, but typically takes at least one day to respond. However, when they do respond they dive right into the specific form I ask about and tell me exactly how to fix what I need help with

Incentivized

I will be completely honest - I have never needed to contact any specific support for Wufoo. This is because we've never had any problems with Wufoo that I'm aware of! It has proved to be a reliable and easy to use product, and therefore, we have not needed to reach out for any kind of support or assistance. I suppose this would speak to the exceptional quality of the product!

Incentivized

Good imbedded videos that visually demonstrate how to create an element within the form.

Implementing Wufoo was a seamless process. It was an instantaneous transition from the old pdf forms and webforms we were using to the easier to understand Wufoo forms. Employees learned it with ease and the clients response was instantaneously positive. Adding Wufoo to your workflow is not only easy it is necessary.

I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms.

Incentivized

In terms of building reports, Wufoo is very similar to Google Forms. Both have the capability to edit live forms and immediately share them. Wufoo offers a few more features than Google Forms does as well. Overall, our department has looked at both options and continues to use Wufoo because of the data management and ease of building forms.

Incentivized

• We've been able to get away from Word and pdf forms and build a functionality that is conditional on form content
• The speed of getting a good-enough version up and running to meet an immediate business need is outstanding
• The cost of improving a set of almost good-enough forms or propagating a change in business rules is depressing

• We've collected more revenue using less staff time than ever before. Wufoo allowed us to move online from paper-based systems.
• Our data is now standardized and more accurate since it is input by end users instead of staff (who had to decipher handwriting).

Incentivized