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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga Composer

    Score7.9 out of 10
    N/AConga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.

    $30

    per month per user

    DocuSign CLM

    Score8.2 out of 10
    N/ADocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.

    $15

    per month

    Pricing
    Conga ComposerDocuSign CLM
    Editions & Modules
    No answers on this topic
    Personal
    $15
    per month
    Real Estate Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per user/per month
    Standard
    $40
    per user/per month
    Business Pro
    $60
    per user/per month
    Starter
    $75
    per month
    Intermediate
    $450
    per month
    Advanced Solutions
    Contact sales team
    Real Estate Plus, Broker Edition
    Contact sales team
    Sandbox Account
    Free
    Enterprise Offerings
    Contact sales team
    Offerings
    Pricing Offerings
    Conga ComposerDocuSign CLM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Conga ComposerDocuSign CLM
    Considered Both Products
    Conga
    Chose Conga Composer
    Conga Composer works well with Conga Grid.
    Incentivized
    Chose Conga Composer
    Conga Composer is highly versatile as this can be easily integrated with Salesforce and other Conga products. Other products either lack integration or lack user experience but Conga Composer has provided both along with great integration which reduces manual tasks which was …
    Incentivized
    DocuSign
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    128 Answers
    92%
    Would buy again
    33 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    112 Answers
    100%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    127 Answers
    92%
    Happy with the feature set
    33 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    80 Answers
    94%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    95 Answers
    96%
    Implementation went as expected
    24 Answers
    Features
    Conga ComposerDocuSign CLM
    Contract Authoring
    Comparison of Contract Authoring features of Conga Composer and DocuSign CLM
    Feature
    Conga Composer
    -
    Ratings
    DocuSign CLM
    6.9
    3 Ratings
    17% below category average
    Contract creation00 Ratings6.03 Ratings
    Contract templates00 Ratings5.63 Ratings
    Clause library/saved fields00 Ratings9.12 Ratings
    Guided logic00 Ratings6.83 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Conga Composer and DocuSign CLM
    Feature
    Conga Composer
    -
    Ratings
    DocuSign CLM
    7.5
    3 Ratings
    9% below category average
    Contract sharing00 Ratings8.22 Ratings
    Contract editing00 Ratings5.63 Ratings
    Collaborating on contracts00 Ratings8.12 Ratings
    MS Word plug-in00 Ratings7.31 Ratings
    Approval process00 Ratings8.53 Ratings
    Interdepartmental workflows00 Ratings7.43 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Conga Composer and DocuSign CLM
    Feature
    Conga Composer
    -
    Ratings
    DocuSign CLM
    6.2
    3 Ratings
    28% below category average
    Contract database00 Ratings6.03 Ratings
    Contract search00 Ratings6.03 Ratings
    Contract milestone reminders & alerts00 Ratings6.83 Ratings
    Custom contract reports00 Ratings5.63 Ratings
    Tracking contract status00 Ratings6.13 Ratings
    Compliance check00 Ratings6.52 Ratings
    Contract Management
    Comparison of Contract Management features of Conga Composer and DocuSign CLM
    Feature
    Conga Composer
    -
    Ratings
    DocuSign CLM
    7.6
    4 Ratings
    8% below category average
    Contract Storage00 Ratings7.13 Ratings
    Advanced Search and Filtering00 Ratings6.43 Ratings
    Customizable Contract Templates00 Ratings5.63 Ratings
    Workflow Acceleration00 Ratings8.22 Ratings
    E-Signatures00 Ratings9.64 Ratings
    Reminders and Alerts00 Ratings9.63 Ratings
    Analytics and Reporting00 Ratings6.42 Ratings
    Integration with other Systems00 Ratings7.43 Ratings
    Best Alternatives
    Conga ComposerDocuSign CLM
    Small Businesses
    Formstack for Salesforce
    Score7.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Formstack for Salesforce
    Score7.1 out of 10
    Conga CLM
    Score8.8 out of 10
    Enterprises
    Formstack for Salesforce
    Score7.1 out of 10
    Conga CLM
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga ComposerDocuSign CLM
    Likelihood to Recommend
    8.3
    (160 ratings)
    8.0
    (39 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    10.0
    (2 ratings)
    Usability
    7.4
    (7 ratings)
    8.1
    (2 ratings)
    Availability
    3.6
    (1 ratings)
    8.0
    (1 ratings)
    Performance
    3.6
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.0
    (10 ratings)
    5.0
    (2 ratings)
    Implementation Rating
    3.7
    (5 ratings)
    -
    (0 ratings)
    Configurability
    1.8
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    2.7
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    3.6
    (1 ratings)
    7.0
    (1 ratings)
    Professional Services
    2.7
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    1.8
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    3.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Conga ComposerDocuSign CLM
    Likelihood to Recommend
    Conga
    From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
    Incentivized
    Read full review
    DocuSign
    DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
    Incentivized
    Read full review
    Pros
    Conga
    • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
    • The ability to encrypt and share data is quite impressive with Conga Composer.
    • The integration, especially with different email providers, is quite good with Conga Composer.
    Incentivized
    Read full review
    DocuSign
    • Alerts when documents are signed
    • Notifications if customers don't complete any or all of their required tasks
    • Showing clients exactly where to sign
    • Making signing easy and fast
    Incentivized
    Read full review
    Cons
    Conga
    • Not very intuitive. Once you know the system it's fine but there is a learning curve
    • I would like to see training opportunities on features that I am not using or aware of
    • I am sure I am only using about 3% of it's full potential
    Incentivized
    Read full review
    DocuSign
    • Increase sending limit for initial plans
    • Faster return for client service requests
    • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
    Incentivized
    Read full review
    DocuSign
    Before we started using DocuSign, getting contracts actually signed by new clients was one more barrier to new business and to begin work. Once we started using DocuSign, it eliminated that barrier and has become a much less cumbersome process for us and our clients
    Incentivized
    Read full review
    Usability
    Conga
    It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
    Incentivized
    Read full review
    DocuSign
    It is easy to use, however sometimes editing is not always the easiest, depending on, which can cause a redo or resend
    Incentivized
    Read full review
    Reliability and Availability
    Conga
    It was available, it just didn't always work depending on what glitches were happening within our app
    Incentivized
    Read full review
    DocuSign
    Its a rare occurrence that this even happens
    Incentivized
    Read full review
    Performance
    Conga
    This product appears to work well. It was not a fit for us this time, but we would consider in future
    Read full review
    DocuSign
    Easy to use for various documents. Easy for clients as well
    Incentivized
    Read full review
    Support Rating
    Conga
    It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
    Incentivized
    Read full review
    DocuSign
    Honestly, personally, I have only had one issue and it had nothing to do with the product but with the login
    Incentivized
    Read full review
    Implementation Rating
    Conga
    It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Alternatives Considered
    Conga
    I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
    Incentivized
    Read full review
    DocuSign
    DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Conga
    Not fair. Its an upfront cost and then pay per use
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Scalability
    Conga
    We used it for something simple and it was still a pain to use
    Incentivized
    Read full review
    DocuSign
    Reliable for the most part, there are issues here and there but minor
    Incentivized
    Read full review
    Professional Services
    Conga
    Needs additional training on what they are selling, how to install and use to explain to customers
    Incentivized
    Read full review
    DocuSign
    Service is easy and professional
    Incentivized
    Read full review
    Return on Investment
    Conga
    • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
    • The report generates 90% of the time so far.
    • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
    • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
    Incentivized
    Read full review
    DocuSign
    • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
    • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
    • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
    Incentivized
    Read full review
    ScreenShots

    Conga Composer Screenshots

    Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks