Conga Composer vs. Opayo by Elavon vs. Formstack for Salesforce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga Composer
Score 8.0 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.
$30
per month per user
Opayo by Elavon
Score 9.9 out of 10
N/A
Opayo is the name for the former Sage Pay, an online payment and invoicing solution formerly from Sage, acquired by Elavon in 2019.
$27
per month
Formstack for Salesforce
Score 7.1 out of 10
N/A
Formstack for Salesforce helps users create dynamically prefilled forms, automating document generation and streamlining digital signature collection without leaving Salesforce. In this way, the solution helps companies ensure customers never fill the the same information twice, with no manual data entry and uploads required.N/A
Pricing
Conga ComposerOpayo by ElavonFormstack for Salesforce
Editions & Modules
No answers on this topic
Flex
$27.00
per month
Plus
$45.00
per month
No answers on this topic
Offerings
Pricing Offerings
Conga ComposerOpayo by ElavonFormstack for Salesforce
Free Trial
YesNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Conga ComposerOpayo by ElavonFormstack for Salesforce
Considered Multiple Products
Conga Composer
Chose Conga Composer
Conga Composer is highly versatile as this can be easily integrated with Salesforce and other Conga products. Other products either lack integration or lack user experience but Conga Composer has provided both along with great integration which reduces manual tasks which was …
Opayo by Elavon

No answer on this topic

Formstack for Salesforce

No answer on this topic

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No answers on this topic

Conga Composer
Conga Composer
Score 8.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Conga ComposerOpayo by ElavonFormstack for Salesforce
Likelihood to Recommend
8.4
(159 ratings)
9.0
(4 ratings)
8.8
(4 ratings)
Likelihood to Renew
8.9
(15 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
7.5
(7 ratings)
-
(0 ratings)
-
(0 ratings)
Availability
3.6
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
3.6
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
6.8
(10 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
3.7
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Configurability
1.8
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
2.7
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
3.6
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Professional Services
2.7
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
1.8
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
3.3
(2 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Conga ComposerOpayo by ElavonFormstack for Salesforce
Likelihood to Recommend
Conga
From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
Read full review
Elavon Inc.
This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
Read full review
Formstack
- Formstack for Salesforce excels in scenarios where organizations need to capture leads seamlessly. The platform's ability to create customized and branded lead generation forms, coupled with its direct integration with Salesforce, facilitates the smooth transfer of lead data into the CRM system. This is particularly beneficial for marketing teams running campaigns and events.- In scenarios where the primary goal is to collect basic contact information without the need for complex workflows or integrations, the comprehensive features of Formstack may be more than what is required. Simpler tools or solutions might be more appropriate for straightforward contact form needs.
Read full review
Pros
Conga
  • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
  • The ability to encrypt and share data is quite impressive with Conga Composer.
  • The integration, especially with different email providers, is quite good with Conga Composer.
Read full review
Elavon Inc.
  • Simple. If you use a Sage accounting product the integration is seamless.
  • PCI compliant. PCI compliance is assured through the provided Trustwave audit.
  • Secure. Keeps all card numbers remotely, none stored locally where they could be exposed by a hack or dishonest employee.
  • Robust. API for integrating into multiple web platforms and extensive reporting capabilities through the secure web portal.
Read full review
Formstack
  • Collecting customer data and keeping it clean and organized
  • I can send forms to the candidates so that they can easily review the documents
  • The forms are easily embedded in websites, allowing us to utilize formstack for our various seasonal programs.
Read full review
Cons
Conga
  • Not very intuitive. Once you know the system it's fine but there is a learning curve
  • I would like to see training opportunities on features that I am not using or aware of
  • I am sure I am only using about 3% of it's full potential
Read full review
Elavon Inc.
  • When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation.
  • It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up.
  • If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation.
Read full review
Formstack
  • mastering the more advanced features of Formstack, especially those related to complex form configurations and workflow automation, can be challenging.
  • we need a broader range of pre-built templates within Formstack
  • Improvements in the mobile app experience, such as a more intuitive design and additional features comparable to the web version, would enhance the usability of Formstack
Read full review
Likelihood to Renew
Conga
Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
Read full review
Elavon Inc.
No answers on this topic
Formstack
No answers on this topic
Usability
Conga
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
Read full review
Elavon Inc.
No answers on this topic
Formstack
No answers on this topic
Reliability and Availability
Conga
It was available, it just didn't always work depending on what glitches were happening within our app
Read full review
Elavon Inc.
No answers on this topic
Formstack
No answers on this topic
Performance
Conga
This product appears to work well. It was not a fit for us this time, but we would consider in future
Read full review
Elavon Inc.
No answers on this topic
Formstack
No answers on this topic
Support Rating
Conga
It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
Read full review
Elavon Inc.
No answers on this topic
Formstack
No answers on this topic
Implementation Rating
Conga
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
Read full review
Elavon Inc.
No answers on this topic
Formstack
No answers on this topic
Alternatives Considered
Conga
I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
Read full review
Elavon Inc.
It plays better with Sage 50. It has better associates should you have an issue. It's reasonably priced.
Read full review
Formstack
Formstack has a lot of work to do to get up to Jotform standards. Jotform has more payment integration options which is a HUGE selling factor for us as far as which program to choose. They also offer more discounts for non-profits which we work with often. Formstack has some pros but Jotform is more elaborate
Read full review
Contract Terms and Pricing Model
Conga
Not fair. Its an upfront cost and then pay per use
Read full review
Elavon Inc.
No answers on this topic
Formstack
No answers on this topic
Scalability
Conga
We used it for something simple and it was still a pain to use
Read full review
Elavon Inc.
No answers on this topic
Formstack
No answers on this topic
Professional Services
Conga
Needs additional training on what they are selling, how to install and use to explain to customers
Read full review
Elavon Inc.
No answers on this topic
Formstack
No answers on this topic
Return on Investment
Conga
  • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
  • The report generates 90% of the time so far.
  • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
  • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
Read full review
Elavon Inc.
  • By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting.
  • Eliminates clerical errors in recording paymens.
  • Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions.
  • Insures PCI compliance with scheduled monitoring. No need for a separate product.
Read full review
Formstack
  • This can lead to time savings, allowing employees to focus on more strategic tasks rather than manual data handling.
  • By automating the transfer of data from forms to Salesforce, the platform contributes to improved data accuracy.
  • The automation and customization capabilities of Formstack can streamline various processes, from lead generation to internal approvals.
Read full review
ScreenShots

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks