What users are saying about
42 Ratings
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Top Rated
27 Ratings
42 Ratings
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Score 8.6 out of 100

Sendoso

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Top Rated
27 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Conga Composer

There are so many opportunities to use Conga, and that's what I love about it. We use it for a few of our documents, but now I've become aware of how many more of our processes we can move from manual entry to automative processes. It's probably well suited for organizations that use word documents, write ups, and other items- probably wouldn't be well suited for organizations just needing to see the numbers
Kelsie Hamilton | TrustRadius Reviewer

Sendoso

It is great to use once you build a rapport with a prospect to help move the deal along. If you have never connected with a prospect before and you try sending them a Sendoso then they most likely will think its spam and not open it. It's great if you booked a meeting and maybe the meeting ran over, you can send them a 10 dollar starbucks giftcard. The amazon integrations is awesome as you can pick just about anything they like and send it to them.
Anonymous | TrustRadius Reviewer

Pros

Conga Composer

  • We use Conga primarily for document generation.
  • An example is Generation of Proposals
  • Another example is generation of quotes
  • We have also used Conga to generate invoices
  • At times we have used Conga to generate formal documents for Govt purposes. Essentially any type of document that is based on Salesforce data is a good use case for Conga.
Naveen Gabrani | TrustRadius Reviewer

Sendoso

  • I like the integration with Salesforce that allows me to track a gift in flight.
  • I love the support team. They always have great ideas for campaigns.
  • I also like the product roadmap. Some of the things shared for the future would make Sendoso even more valuable and easy to use.
Thomas Gallagher | TrustRadius Reviewer

Cons

Conga Composer

  • While it is a much easier experience than using code to arrive at a document solution, it can still get VERY technical. Beyond the click and drag style of document that you see in the demonstrations.
  • When it goes wrong, finding out WHERE it has gone wrong can be maddening. There is a lot of support out there but that sometimes translates to a vast amount of options to investigate when troubleshooting.
Simon Whight | TrustRadius Reviewer

Sendoso

  • Marketo program setup could be much more intuitive and straight forward vs a lot of back and forth to set up one program/send.
  • Suppliers can at times disappear at a moment's notice leaving a gap in gifts that are working well at any given moment.
  • Love to see more upgrades to the platform. Feature improvements and road maps need to be more forthcoming.
Matthew Dilworth | TrustRadius Reviewer

Likelihood to Renew

Conga Composer

Conga Composer 8.0
Based on 1 answer
It's a big part of what we do internally, so would renew as it saves us time and is part of our process. In order to switch we'd need a good price break with same functions available
Christopher Rodriguez | TrustRadius Reviewer

Sendoso

No score
No answers yet
No answers on this topic

Usability

Conga Composer

Conga Composer 8.5
Based on 2 answers
Takes a lot to set up initally but once it is then it's solid so need to get over that hump first
Christopher Rodriguez | TrustRadius Reviewer

Sendoso

No score
No answers yet
No answers on this topic

Performance

Conga Composer

Conga Composer 9.0
Based on 1 answer
This product appears to work well. It was not a fit for us this time, but we would consider in future
Robin Craigen | TrustRadius Reviewer

Sendoso

No score
No answers yet
No answers on this topic

Support Rating

Conga Composer

Conga Composer 7.7
Based on 2 answers
Support has been pretty good when used. They are very good with proactive notifications of any system issues.
Jared Wacht | TrustRadius Reviewer

Sendoso

Sendoso 9.2
Based on 38 answers
They listened to the problem with delivery times but did not present a reasonable solution. Again, the shipping costs consumed too much budget. On one bulk send their support team agreed to take over a project for a few of the reps which is encouraging to see.
Anonymous | TrustRadius Reviewer

Implementation Rating

Conga Composer

Conga Composer 6.0
Based on 1 answer
Took a while to do but overall fine, did it myself
Christopher Rodriguez | TrustRadius Reviewer

Sendoso

No score
No answers yet
No answers on this topic

Alternatives Considered

Conga Composer

We chose Conga due to the price point (cost for licenses). It was among the more affordable options but we did not have to sacrifice quality. In addition, the integration with Salesforce is key for us. We are able to connect student interactions and actions with our mailings. We also like how it is user friendly
Wendy Hamstra-Smith | TrustRadius Reviewer

Sendoso

I like Sendoso more than Rocket Notes because Sendoso lets you buy whatever you like from Amazon. The Amazon integration is huge for me because customers need different things based on their experience with the company.
Eli Robison | TrustRadius Reviewer

Return on Investment

Conga Composer

  • It provided a consistent quote template...everyone's quotes looked like we wanted them to.
  • It protected data integrity by controlling the output formats (i.e. PDF vs. Word).
  • It worked seamlessly behind the scenes making it easy for the team to be self sufficient generating documents.
Rick Scouffas | TrustRadius Reviewer

Sendoso

  • It helps more deals through the funnel by building a human connection. In a world where everyone is getting hundreds of calls and emails a day, you can really separate yourself by sending a prospect something that they enjoy and build a better relationship with them.
Anonymous | TrustRadius Reviewer

Pricing Details

Conga Composer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sendoso

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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