Conga Composer vs. airSlate SignNow

From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.

Incentivized

SignNow is particularly useful for simple documents, forms and contracts where there the fields are pretty standards- names, signature block, title. It would be helpful to have features that allow substitution of certain fill in the blanks such that allow you to use the same template but first have a dialog to integrate language for a person, corporation, partnership or LLP. I'm a lawyer and having the ability to assemble variation of this nature into one template would be helpful. Also (and it may do this) the ability to change the actual form/document within the a template would be useful.

Incentivized

• It allows us to generate multiple documents at once using batch generation. This simple automation saves a lot of time for our team.
• Its very user friendly. Even a newbie can simply generate document by clicking a button once this is setup by the admin.
• Integrate Conga Sign with Conga Composer and it will automatically sent for e- signature once generated saving lot of time. we previously had to wait a lot for the signature.

Incentivized

• Provides a platform that is easy to create a document with a digital signature.
• Provides a platform that is easy to access for people who are signing digitally.
• The platform is easy for me to see who has or hasn't signed documents I've sent.

Incentivized

• Not very intuitive. Once you know the system it's fine but there is a learning curve
• I would like to see training opportunities on features that I am not using or aware of
• I am sure I am only using about 3% of it's full potential

Incentivized

• When using shared templates, the option to rename the document is at the bottom of the signatures page. I would like that to be visible sooner as some of my team misses it and sends documents to clients with the templated name instead of the correct name because they forgot to scroll down far enough to see it.
• CC'ed contacts used to show suggestions as you typed the email if you've sent that person a document before, but that functionality no longer shows on our account. I'd like to see that brought back.
• It would be nice if we could add folders to our documents page so that we could sort sent and signed documents into individual client folders. The search feature works fine, but folders would help clean up the view for my team.

Incentivized

We most likely will renew conga because of it's strong salesforce integration and we're so engrained into it with all of our different brands and products/services. It would take a lot of time, money and resources to switch to something else.

Incentivized

We love SignNow. SignNow has allowed our business to function more efficiently and effectively. It has also allowed us to streamline our onboarding process and allow us to have everything electronic and use less paper. We are also able to reach and hire people all over the world. Employees and candidates are able to access and sign important and time sensitive documents quickly. The system is user friendly and straightforward.

Incentivized

It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues

Incentivized

I gave it a 9 because the system is very easy to use, even for those who are not very familiar with digital signatures. It is all very intuitive, you can send, sign and track documents without any complications. I only didn't give it a 10 because sometimes it gets stuck when the file is large (very rare but it happens) or there are a lot of people to sign, and then you have to keep resending it and also, as I mentioned, the dedicated support would be interesting in case of emergency. Dei 9 porque o sistema é bem fácil de usar, mesmo pra quem não é muito familiarizado com essas coisas de assinatura digital. É tudo bem intuitivo, dá pra enviar, assinar e acompanhar os docs sem complicação. Só não dei 10 porque às vezes ele dá umas travadas quando o arquivo é pesado (muito dificil mais acontece) ou tem muita gente pra assinar, e aí precisa ficar reenviando e também como comentei do suporte dedicado que seria interessante em caso de urgência

Incentivized

It was available, it just didn't always work depending on what glitches were happening within our app

Incentivized

SignNow is always available when I need it. It seems that most updates occur outside of business hours so I have full functionality when I need it most between the hours of 8am-6pm EST. There has only been I time when I experience application errors when I need to use the system but it did not last long and the issue was resolved within a few hours.

Incentivized

This product appears to work well. It was not a fit for us this time, but we would consider in future

As a conga parter we have created more than 50+ cases with conga support and many times we have got the answers on the chat support itself. A very effective knowledge base and conga university give you all the study material to enhance your product knowledge. Conga support has been very effective and has always responded quickly to questions and issues

Incentivized

I only used SignNow support when setting up. I uploaded a bunch of documents in the wrong place and needed assistance in moving them. Unfortunately they were not able to move the documents and I needed to upload into a different place. This is where I feel the system itself could benefit from some flexibility for their customers.

Incentivized

It was nice to be shown the basics of the system and be able to see or understand the specific functions our company would need to use, such as the template creation, document grouping and document group templates. Being taught on how to use these functions, made learning them much easier.

Incentivized

It was painful internally to build out all of the templates, but the actual implementation of the product was okay.

Incentivized

Make sure you know exactly what you need before implementation and be sure to ask how to use the most important functions of the system that you will be using.

Incentivized

We have not been able to find an offering that allowed for the level of customization or could handle the complexity of the solutions we've built using Conga's products. We selected Conga originally as it was recommended at the time (2012) and there weren't any better alternatives - but we have looked recently and still can't find anything better.

Incentivized

SignNow doesn't offer 3 x free documents to be signed monthly, and requires a subscription vs a pay-per-use, which is where Secured Signing shines. Secured Signing also has video verification and additional security measures that SignNow doesn't have. However, I find SignNow to be easier to use than Secured Signing.

Incentivized

We used it for something simple and it was still a pain to use

Incentivized

• We have been able to standardize our branding in documents to give them a more professional appearance.
• The number of manual errors is significantly reduced, thereby improving our turnaround time by 30%.
• Our overall working efficiency has improved by over 70% with the introduction of Conga Composer.

Incentivized

• It has helped in having documents eSigned by geographically dispersed teams
• As a non-profit org, it helps to have a 'free' tool/service that is reliable and functional
• As a PMO uses standard template documents across all managed projects, it helps to be able to upload and download documents with ease

Incentivized