ConnectWise Cloud Backup vs. OwnBackup vs. Veeam Data Cloud for Microsoft 365

SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.

Incentivized

OwnBackup is a great solution for anyone wanting to backup their Salesforce data reliably. It is also a great solution for archiving older records that still need a UI that allows users to easily access those records in the future.

Incentivized

Incredible tool for quickly setting up entire site backups for Microsoft 365 and Azure. One admin can support hundreds of user accounts easily, restoring files and emails takes minutes. Wording on how features work could be a bit more clear and the interface could do a bit more to have some tutorials baked in.

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• Customer Interface for Backups
• Migration support team
• Comprehensive backup suite

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• Automatic, daily full backups of data.
• Users have access to backups
• User friendly interface

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• Granular restoration of emails within a mailbox
• Complete Restoration of a Mailbox
• Restoration of Teams Conversations
• Add users for backups
• Restauración granular de correos electrónicos dentro de un buzón
• Restauración completa de un buzón
• Restauración de conversaciones de TEAMS
• Agregar usuarios para respaldos

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• Response time and [ease] to get hold of
• Integration with 3rd party apps for billing

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• Price - it is one of our most expensive third-party applications
• User adoption - we are still not leveraging all of the OwnBackup features

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• Veeam Data Cloud for Microsoft 365 touts "fast" backup and restore capabilities. Our initial backup took several weeks to complete.
• You have to configure to receive outage notifications. Before doing this we only received notifications that the backups had failed.
• Documentation can be a bit confusing.

Incentivized

Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.

Incentivized

Veeam Data Cloud for Microsoft 365 is very easy to use. You configure it, and it works. Reports can be configured to provide indepth details on backups and user licenses. I don't have to get into the panel unless I need to restore a backup. It has been a breeze to manage.

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I have yet to need it during any of their scheduled maintenance windows. It's always online.

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We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.

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Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.

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Based on my own experience and by other team members

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The setup support we received was extremely helpful. They allowed us to learn as they created the policies and managed the handoff between setup and guided setup very well. This resulted in active, usable policies and us having the knowledge to adapt these as our needs change in the future.

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Really easy, but we are not a big company. I am not backing up all users, just those that could fire me.

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For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.

Incentivized

The native Salesforce weekly export tool is not a sufficient backup solution. It must be run manually and can not be run more frequently than once a week. The resulting backups are a collection of CSV files. OwnBackup automatically backs up your data daily and has a web interface to search and manage your backups.

Incentivized

Veeam Data Cloud for Microsoft 365 is simpler to use then each alternative I've tried. Besides Synology, it's also the most cost effective. I also appreciate Veeam includes pricing on their website so I don't have to fill out a form or call someone. I don't like having to wait for a sales team to get back to me, and I don't want to have to deal with them after I decided on another product.

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I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.

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• Profitable migration business
• Profitable backup solution
• Delivers peace of mind to clients and improves our brand as trusted cloud vendor

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• The archiving features of this product have had an ROI of $18K for storage costs recurring annually
• We have not had to do a full restore of backups, but if we did loose data and have to perform a full restore OwnBackup would easily become our most valuable tool

Incentivized

• The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.

Incentivized