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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constant Contact

    Score8 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    Cvent Event Management

    Score9 out of 10
    N/ACvent is a cloud-based enterprise event management company offering software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising…N/A
    Pricing
    Constant ContactCvent Event Management
    Editions & Modules
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Constant ContactCvent Event Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsThe SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.
    More Pricing Information
    Community Pulse
    Constant ContactCvent Event Management
    Considered Both Products
    Constant Contact
    No answer on this topic
    Cvent
    Chose Cvent Event Management
    We had used Constant Contact for our event management for an event prior to us researching Cvent and it was a disaster, cumbersome, clunky, and just a pain in the rump. From our bad experience with using Constant Contact to manage events (great for emails!), we started doing …
    Incentivized
    Chose Cvent Event Management
    At my current job we use Constant Contact and now switching to iModules. At my previous job we used Cvent because our event team did. It's an easy platform to monitor events and send our communications.
    Incentivized
    Chose Cvent Event Management
    Cvent Management is an easier platform to use to communicate with the clients. It also does not require the client to pay any fees to promote or set up their events. I feel like Cvent Management is more interactive when it comes to scheduling, planning and getting the word out …
    Incentivized
    Chose Cvent Event Management
    I didn’t select Cvent. It was already in use when I got hired. I haven’t had much experience with it so I can’t compare it to anything. Thus far it’s been good. There are a few things to improve on but I think it’s a great product to help plan and manage events.
    Incentivized
    Chose Cvent Event Management
    Cvent much more robust. More professional looking. Better reporting.
    Incentivized
    Chose Cvent Event Management
    We struggled with managing different registration paths and multi-track sessions. We were constantly combining spreadsheets and would be off for official numbers. CVENT has mitigated this and has brought a better client journey.
    Incentivized
    Chose Cvent Event Management
    CVENT has SO many more options, is easier to pull up information, and has unparalleled customer support.
    Incentivized
    Chose Cvent Event Management
    We chose Cvent because it combines website management, registration processing, and email marketing in one system.
    Key User Insights
    Would buy again
    85%
    Would buy again
    61 Answers
    98%
    Would buy again
    277 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    61 Answers
    97%
    Delivers good value for the price
    221 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    61 Answers
    97%
    Happy with the feature set
    273 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    42 Answers
    96%
    Lived up to sales and marketing promises
    176 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    46 Answers
    92%
    Implementation went as expected
    184 Answers
    Features
    Constant ContactCvent Event Management
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Constant Contact and Cvent Event Management
    Feature
    Constant Contact
    9.0
    120 Ratings
    11% above category average
    Cvent Event Management
    -
    Ratings
    WYSIWYG email editor9.7102 Ratings00 Ratings
    Dynamic content9.7104 Ratings00 Ratings
    Ability to test dynamic content8.582 Ratings00 Ratings
    Landing pages9.378 Ratings00 Ratings
    A/B testing8.373 Ratings00 Ratings
    Mobile optimization8.686 Ratings00 Ratings
    Email deliverability reporting9.9116 Ratings00 Ratings
    List management9.3118 Ratings00 Ratings
    Triggered drip sequences7.962 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Constant Contact and Cvent Event Management
    Feature
    Constant Contact
    8.5
    117 Ratings
    10% above category average
    Cvent Event Management
    -
    Ratings
    Dashboards8.488 Ratings00 Ratings
    Standard reports9.8115 Ratings00 Ratings
    Custom reports7.558 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Constant Contact and Cvent Event Management
    Feature
    Constant Contact
    8.4
    69 Ratings
    3% above category average
    Cvent Event Management
    -
    Ratings
    URL Validation8.231 Ratings00 Ratings
    Link Tracking7.934 Ratings00 Ratings
    Image Validation8.932 Ratings00 Ratings
    Inbox Display8.635 Ratings00 Ratings
    Email Accessibility Tools7.928 Ratings00 Ratings
    Spelling and Grammar Check9.856 Ratings00 Ratings
    Spam Testing6.026 Ratings00 Ratings
    Email Previews9.968 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Constant Contact and Cvent Event Management
    Feature
    Constant Contact
    -
    Ratings
    Cvent Event Management
    7.3
    84 Ratings
    17% below category average
    Responsive Design for Web Access00 Ratings7.281 Ratings
    Mobile Application00 Ratings7.984 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.879 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Constant Contact and Cvent Event Management
    Feature
    Constant Contact
    -
    Ratings
    Cvent Event Management
    7.9
    76 Ratings
    6% below category average
    Calendar integration00 Ratings8.058 Ratings
    Meeting initiation00 Ratings7.553 Ratings
    Integrates with social media00 Ratings7.149 Ratings
    Record meetings / events00 Ratings7.744 Ratings
    Slideshows00 Ratings7.836 Ratings
    Event registration00 Ratings9.278 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Constant Contact and Cvent Event Management
    Feature
    Constant Contact
    -
    Ratings
    Cvent Event Management
    8.2
    66 Ratings
    2% below category average
    Live chat00 Ratings8.855 Ratings
    Audience polling00 Ratings7.768 Ratings
    Q&A00 Ratings8.267 Ratings
    Online Events Security
    Comparison of Online Events Security features of Constant Contact and Cvent Event Management
    Feature
    Constant Contact
    -
    Ratings
    Cvent Event Management
    7.6
    78 Ratings
    12% below category average
    User authentication00 Ratings7.775 Ratings
    Participant roles & permissions00 Ratings7.976 Ratings
    Confidential attendee list00 Ratings7.370 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Constant Contact and Cvent Event Management
    Feature
    Constant Contact
    -
    Ratings
    Cvent Event Management
    8.9
    86 Ratings
    5% above category average
    Branding options00 Ratings8.683 Ratings
    Integration to Marketing Automation00 Ratings8.957 Ratings
    Attendee list export00 Ratings9.286 Ratings
    Virtual Event
    Comparison of Virtual Event features of Constant Contact and Cvent Event Management
    Feature
    Constant Contact
    -
    Ratings
    Cvent Event Management
    8.5
    92 Ratings
    6% above category average
    Registration, RSVP, and ticketing00 Ratings9.286 Ratings
    Email marketing00 Ratings7.990 Ratings
    Livestreaming00 Ratings7.946 Ratings
    Audience engagement00 Ratings8.676 Ratings
    Event recording00 Ratings8.247 Ratings
    Virtual booths00 Ratings8.649 Ratings
    Networking00 Ratings8.360 Ratings
    Event analytics00 Ratings9.088 Ratings
    Best Alternatives
    Constant ContactCvent Event Management
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Whova
    Score9.6 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Splash
    Score7.7 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Webex Events (formerly Socio)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Constant ContactCvent Event Management
    Likelihood to Recommend
    9.8
    (135 ratings)
    9.5
    (425 ratings)
    Likelihood to Renew
    9.9
    (23 ratings)
    10.0
    (46 ratings)
    Usability
    10.0
    (12 ratings)
    8.9
    (90 ratings)
    Availability
    9.0
    (2 ratings)
    9.0
    (5 ratings)
    Performance
    10.0
    (2 ratings)
    8.0
    (5 ratings)
    Support Rating
    10.0
    (9 ratings)
    9.9
    (115 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Online Training
    10.0
    (1 ratings)
    4.5
    (3 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    7.2
    (16 ratings)
    Configurability
    10.0
    (1 ratings)
    8.2
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    5.5
    (3 ratings)
    Product Scalability
    10.0
    (1 ratings)
    8.4
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (3 ratings)
    User Testimonials
    Constant ContactCvent Event Management
    Likelihood to Recommend
    Constant Contact
    Constant Contact is an excellent tool for sending out flyers and newsletters. However, I feel the content's appearance is typically all the same. When I receive an email from Constant Contact, I can immediately identify it - the templates usually all look the same. When sending out communications with images, it is easy to use Constant Contact and link webpages. However, the email layout is always vertical and can get very lengthy. I prefer a more flip-book approach with options to flip the page.
    Incentivized
    Read full review
    Cvent
    Cvent has been great for our large flagship conferences, roadshows, exec forums, and webinars. From registration and attendee management all the way to post-event engagement and everything in between. Its custom reporting has helped us present business cases when we needed to eliminate certain events and has also helped us navigate challenging recruitment times by calling out patterns and successes.
    Incentivized
    Read full review
    Pros
    Constant Contact
    • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
    • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
    • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
    • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
    Read full review
    Cvent
    • Event registration - manages different registration types for different programming.
    • Audience Segmentation - from sessions to event emails to push notifications, Cvent's audience segmentation saves us so much time.
    • Training - Cvent has a vast library of help articles and community questions and answers to help both new and seasoned users.
    Read full review
    Cons
    Constant Contact
    • It would be nice if we had more customizable options for emails - like moving around pictures and text boxes, rather than a set spot for everything to go.
    • I would like it if multiple people could work on a document at one time. So if I'm in charge of graphics, I can get those updated while someone else is entering content, etc.
    Incentivized
    Read full review
    Cvent
    • Growth emphasis seems slanted towards trade shows and events vendor integrations (less so on educational/attendee features)
    • Because of rapid incorporation of new functionality, documentation can lag behind the current platform
    • Complexity is growing, so the platform requires a significant investment of time and coordination to fully leverage
    Incentivized
    Read full review
    Likelihood to Renew
    Constant Contact
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
    Read full review
    Cvent
    We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
    Incentivized
    Read full review
    Usability
    Constant Contact
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
    Read full review
    Cvent
    Super simple to use once configured. The solutions guide you through the process and the training resources and community fill in anything you can't figure out. Technical and non-technical users alike will be able to figure out how to successfully use the system.
    Incentivized
    Read full review
    Reliability and Availability
    Constant Contact
    No major problems in sending out the email campaigns and accessing the analytics
    Incentivized
    Read full review
    Cvent
    There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
    Incentivized
    Read full review
    Performance
    Constant Contact
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
    Read full review
    Cvent
    When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
    Incentivized
    Read full review
    Support Rating
    Constant Contact
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
    Read full review
    Cvent
    The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
    Incentivized
    Read full review
    In-Person Training
    Constant Contact
    No answers on this topic
    Cvent
    Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
    Incentivized
    Read full review
    Online Training
    Constant Contact
    No answers on this topic
    Cvent
    It was all self-driven and I had to do a lot of searching around in the community to get answers.
    Incentivized
    Read full review
    Implementation Rating
    Constant Contact
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
    Read full review
    Cvent
    It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
    Incentivized
    Read full review
    Alternatives Considered
    Constant Contact
    Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to upload contact lists and it was harder to manage existing contacts. Performance in sendgrid was much slower as well, and the Preview feature was quite buggy. Our team initially chose sendgrid because of the integration options that it's API offered, but we ultimately switched to Constant Contact because it was much easier to build campaigns and better suited our requirements.
    Read full review
    Cvent
    There is no other tool that offers the same range of solutions as Cvent, all under one umbrella. With minimal reliance on APIs, client and associate data are more secure, making all stakeholders more comfortable with the software. All other solutions I looked at only solved one piece of the puzzle I was dealing with.
    Read full review
    Scalability
    Constant Contact
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
    Incentivized
    Read full review
    Cvent
    I can see how this can help small AND large companies as they continue to grow
    Incentivized
    Read full review
    Return on Investment
    Constant Contact
    • I have had nothing but positive impacts from using Constant Contact.
    • The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
    • Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.
    Incentivized
    Read full review
    Cvent
    • Cvent Event Management has definitely provided great value with our exhibitors. It's a well organized system that they all trust and utilize each year now.
    • Cvent Event Management has also provided positive ROI on the app front. Our clients rely on the app to share information and it's saved us a lot of money in paper printing costs!
    Incentivized
    Read full review
    ScreenShots

    Constant Contact Screenshots

    Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of an example automation workflow. These help to ensure a business's marketing is always on.Screenshot of some of the available pre-built email templates, that can be edited with the included drag-and-drop email editor.Screenshot of the Social Posting tool, used to plan and post social media messaging across platforms.Screenshot of the SMS Marketing feature.Screenshot of some of Constant Contact's available integrations.