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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constant Contact

    Score8 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    EvolutionX

    Score8.2 out of 10
    N/AEvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.N/A
    Pricing
    Constant ContactEvolutionX
    Editions & Modules
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Constant ContactEvolutionX
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsThe SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.The cost of EvolutionX varies based on a number of factors including the scope of implementation, company size, desired integrations, and customizations. The best way to receive an accurate quote is to schedule an EvolutionX demo.
    More Pricing Information
    Community Pulse
    Constant ContactEvolutionX
    Considered Both Products
    Constant Contact
    No answer on this topic
    ECI Software Solutions
    Chose EvolutionX
    We also use the CX1 platform by Unilog for our showroom brand. While I think evolution can improve, it is miles better than our other platform.
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    61 Answers
    89%
    Would buy again
    17 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    61 Answers
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    61 Answers
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    42 Answers
    93%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    46 Answers
    93%
    Implementation went as expected
    13 Answers
    Features
    Constant ContactEvolutionX
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Constant Contact and EvolutionX
    Feature
    Constant Contact
    9.0
    120 Ratings
    11% above category average
    EvolutionX
    -
    Ratings
    WYSIWYG email editor9.7102 Ratings00 Ratings
    Dynamic content9.7104 Ratings00 Ratings
    Ability to test dynamic content8.582 Ratings00 Ratings
    Landing pages9.378 Ratings00 Ratings
    A/B testing8.473 Ratings00 Ratings
    Mobile optimization8.686 Ratings00 Ratings
    Email deliverability reporting9.9116 Ratings00 Ratings
    List management9.3118 Ratings00 Ratings
    Triggered drip sequences8.062 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Constant Contact and EvolutionX
    Feature
    Constant Contact
    8.5
    117 Ratings
    11% above category average
    EvolutionX
    -
    Ratings
    Dashboards8.488 Ratings00 Ratings
    Standard reports9.8115 Ratings00 Ratings
    Custom reports7.558 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Constant Contact and EvolutionX
    Feature
    Constant Contact
    8.4
    69 Ratings
    3% above category average
    EvolutionX
    -
    Ratings
    URL Validation8.231 Ratings00 Ratings
    Link Tracking7.934 Ratings00 Ratings
    Image Validation8.932 Ratings00 Ratings
    Inbox Display8.635 Ratings00 Ratings
    Email Accessibility Tools7.928 Ratings00 Ratings
    Spelling and Grammar Check9.856 Ratings00 Ratings
    Spam Testing6.026 Ratings00 Ratings
    Email Previews9.968 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Constant Contact and EvolutionX
    Feature
    Constant Contact
    -
    Ratings
    EvolutionX
    7.4
    19 Ratings
    5% below category average
    Product catalog & listings00 Ratings8.219 Ratings
    Product management00 Ratings7.419 Ratings
    Bulk product upload00 Ratings7.118 Ratings
    Branding00 Ratings7.418 Ratings
    Mobile storefront00 Ratings7.117 Ratings
    Product variations00 Ratings7.118 Ratings
    Website integration00 Ratings7.816 Ratings
    Visual customization00 Ratings7.418 Ratings
    CMS00 Ratings7.114 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Constant Contact and EvolutionX
    Feature
    Constant Contact
    -
    Ratings
    EvolutionX
    6.8
    17 Ratings
    12% below category average
    Abandoned cart recovery00 Ratings7.016 Ratings
    Checkout user experience00 Ratings6.717 Ratings
    Online Payment System
    Comparison of Online Payment System features of Constant Contact and EvolutionX
    Feature
    Constant Contact
    -
    Ratings
    EvolutionX
    8.3
    15 Ratings
    1% below category average
    eCommerce security00 Ratings8.315 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Constant Contact and EvolutionX
    Feature
    Constant Contact
    -
    Ratings
    EvolutionX
    6.9
    18 Ratings
    11% below category average
    Promotions & discounts00 Ratings7.017 Ratings
    Personalized recommendations00 Ratings6.216 Ratings
    SEO00 Ratings7.517 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Constant Contact and EvolutionX
    Feature
    Constant Contact
    -
    Ratings
    EvolutionX
    7.3
    17 Ratings
    10% below category average
    Multi-site management00 Ratings8.610 Ratings
    Order processing00 Ratings7.417 Ratings
    Inventory management00 Ratings6.714 Ratings
    Shipping00 Ratings6.015 Ratings
    Custom functionality00 Ratings7.917 Ratings
    Best Alternatives
    Constant ContactEvolutionX
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Constant ContactEvolutionX
    Likelihood to Recommend
    9.8
    (135 ratings)
    8.2
    (19 ratings)
    Likelihood to Renew
    9.9
    (23 ratings)
    9.1
    (2 ratings)
    Usability
    10.0
    (12 ratings)
    8.2
    (2 ratings)
    Availability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (9 ratings)
    8.2
    (2 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    Constant ContactEvolutionX
    Likelihood to Recommend
    Constant Contact
    Constant Contact is an excellent tool for sending out flyers and newsletters. However, I feel the content's appearance is typically all the same. When I receive an email from Constant Contact, I can immediately identify it - the templates usually all look the same. When sending out communications with images, it is easy to use Constant Contact and link webpages. However, the email layout is always vertical and can get very lengthy. I prefer a more flip-book approach with options to flip the page.
    Incentivized
    Read full review
    ECI Software Solutions
    EvolutionX is great at getting a large catalog online in a hurry. Though the editing may take some time, the pull is a great feature to get you started. EvolutionX will give you the most professional looking site right out of the gate vs the competitors we have viewed. The person assigned to your account is a nice benefit and are very helpful and efficient this is an even bigger plus for those with no coding experience. EvolutionX may not be the best option for a small business, though the website may make you look like the big dogs it doesn't function as well yet. The cost of the service is high compared to what the customer gets from it after the initial set up and is the main reason why this isnt the best solution for a small business. It would be nice to see the price to be able to scale down or up in price with how well the site is doing after a set amount of time.
    Incentivized
    Read full review
    Pros
    Constant Contact
    • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
    • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
    • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
    • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
    Read full review
    ECI Software Solutions
    • Very easy to onboard products
    • Pricing updates are easy due to bulk editing (export to excel -> import back to EvoX)
    • It's easy to run promotions / sales with just a few clicks
    • SEO options with ready to grab site map
    Incentivized
    Read full review
    Cons
    Constant Contact
    • It would be nice if we had more customizable options for emails - like moving around pictures and text boxes, rather than a set spot for everything to go.
    • I would like it if multiple people could work on a document at one time. So if I'm in charge of graphics, I can get those updated while someone else is entering content, etc.
    Incentivized
    Read full review
    ECI Software Solutions
    • On the backend, it would be nice to be able to COPY a similar sku to edit and make its own - creating items takes too long
    • The option for drop downs for different colors / sizes / etc. could be nice
    • The ability to export pricing where you can see the cost too would be nice
    Incentivized
    Read full review
    Likelihood to Renew
    Constant Contact
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
    Read full review
    ECI Software Solutions
    It is a good platform with good customizable features for our customers.
    Incentivized
    Read full review
    Usability
    Constant Contact
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
    Read full review
    ECI Software Solutions
    EvoX is a very user friendly platform, both for admin and customers. On the admin side, there are lots of KBs and videos to watch to learn more on the site and features of it. On the customer side, the features provided make it very easy for our customers. Quicklists are a feature we push to customers to make their ordering experience as easy as possible. B2B has a priority to make ordering as easy as possible, our customers are busy and need to place their orders quickly. If the customer cannot do that with your company, they will find one that does do that for them
    Incentivized
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    Reliability and Availability
    Constant Contact
    No major problems in sending out the email campaigns and accessing the analytics
    Incentivized
    Read full review
    ECI Software Solutions
    I havnt come across an issue like this since we’ve started using it.
    Incentivized
    Read full review
    Performance
    Constant Contact
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
    Read full review
    ECI Software Solutions
    Havnt seen any slowdowns.
    Incentivized
    Read full review
    Support Rating
    Constant Contact
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
    Read full review
    ECI Software Solutions
    ECI has always provided good support for us on EvoX. Weather it is via monthly conversations to the intercom system, EvoX is quick to respond and look into the issue. Our sales reps are also a huge support for us to contact on any major issues that may come up
    Incentivized
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    In-Person Training
    Constant Contact
    No answers on this topic
    ECI Software Solutions
    In-person training was not an option for us.
    Incentivized
    Read full review
    Online Training
    Constant Contact
    No answers on this topic
    ECI Software Solutions
    Hard to remember specifics, but I think it was executed at a level where we were satisfied.
    Incentivized
    Read full review
    Implementation Rating
    Constant Contact
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
    Read full review
    ECI Software Solutions
    This project took some time for us to complete. Some of it was on our end with data cleanup, but overall I thought it went well.
    Incentivized
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    Alternatives Considered
    Constant Contact
    Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to upload contact lists and it was harder to manage existing contacts. Performance in sendgrid was much slower as well, and the Preview feature was quite buggy. Our team initially chose sendgrid because of the integration options that it's API offered, but we ultimately switched to Constant Contact because it was much easier to build campaigns and better suited our requirements.
    Read full review
    ECI Software Solutions
    Evolution X feels better built specifically for our industry and helps to provide relevant supplier catalogues, it also opens us up to dialogue with new suppliers and partnerships to form around this. For instance our ACCO account has grown by x8 since we started adding their catalogue by Fusion Data via EVOX. PrestaShop is all added by spreadsheet and there is no pre-populated catalogue ready to add which means it relies on our in-house capabilities or the supplier to provide feeds to import which not many of them have
    Incentivized
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    Scalability
    Constant Contact
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
    Incentivized
    Read full review
    ECI Software Solutions
    10/10 is a hard rating for me to give, but I have been impressed with the scalability
    Incentivized
    Read full review
    Return on Investment
    Constant Contact
    • I have had nothing but positive impacts from using Constant Contact.
    • The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
    • Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.
    Incentivized
    Read full review
    ECI Software Solutions
    • Massive time savings for our AR Department as customers can now self-generate account statements, see past invoices, pay balances, etc.
    • Huge improvement for in-store customer service as our floor associates and reps can reference the website inventory to provide quick assistance to customers on their mobile devices.
    • Increased sales & revenue thanks to broader reach- most of our walk-in customers now start their shopping journey on our website to identify product availability and pricing.
    Incentivized
    Read full review
    ScreenShots

    Constant Contact Screenshots

    Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of an example automation workflow. These help to ensure a business's marketing is always on.Screenshot of some of the available pre-built email templates, that can be edited with the included drag-and-drop email editor.Screenshot of the Social Posting tool, used to plan and post social media messaging across platforms.Screenshot of the SMS Marketing feature.Screenshot of some of Constant Contact's available integrations.

    EvolutionX Screenshots

    Screenshot of EvolutionX admin and customizable dashboardScreenshot of EvolutionX user rolesScreenshot of EvolutionX product overlay featureScreenshot of EvolutionX marketing badgesScreenshot of EvolutionX labels for segmentationScreenshot of EvolutionX pricing tools