What users are saying about
152 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 152 reviews and ratings
Top Rated
619 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 619 reviews and ratings
Attribute Ratings
- Conversica is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
Likelihood to Recommend

8.6
Conversica
86%
95 Ratings

8.1
Salesloft
81%
217 Ratings
Likelihood to Renew

8.5
Conversica
85%
6 Ratings

5.5
Salesloft
55%
2 Ratings
Usability

9.0
Conversica
90%
1 Rating

8.0
Salesloft
80%
1 Rating
Support Rating

8.9
Conversica
89%
137 Ratings

Salesloft
N/A
0 Ratings
Implementation Rating

8.0
Conversica
80%
127 Ratings

Salesloft
N/A
0 Ratings
Likelihood to Recommend
Conversica
Conversica is an excellent tool if you have a large database of potential students, sales leads, or other forms of potential customers/users. It does not replace human interaction, but instead supplements it - allowing your admissions/sales/retention team to spend their time with those individuals that are in most need of assistance - whether that be because they are "hot leads" for a sale, students with a sincere interest, or customers needing assistance beyond the capabilities of an automatic system.
Admissions Special Programs Manager
Hussian College - Los AngelesEducation Management, 501-1000 employees
Salesloft
SalesLoft is very important to keep contact with your current leads but also with lost opportunities or to nurture your pipeline. You can manage the sales cycle through SalesLoft, send calendar links, create automated cadences and get statistics about them in order to see if they are working properly. SalesLoft is integrated within Gmail which is very convenient.

Verified User
Executive in Sales
Marketing & Advertising Company, 11-50 employeesPros
Conversica
- Conversica is great at working low level leads and surfacing those that are in fact interested in your product or service.
- Conversica is also useful in weeding out leads that are not strong.
- Since Conversica is sending emails to various prospects, customers and opportunities, it allows sales, account managers, service etc, to focus on other activities, thereby saving time and freeing up resources.
Director Marketing
8x8Telecommunications, 1001-5000 employees
Salesloft
- User-Interface: I think it has a great layout and is easy, friendly to use.
- Cadences: These make it super easy/efficient to organize your prospects and customers.
- Email: The email features are great which make it easier when you can have certain templates to choose from or snippets.
Business Develeopment Representative
UpworkStaffing & Recruiting, 201-500 employees
Cons
Conversica
- The method of standing up campaigns can be a little tedious for administrators because it uses copy/paste of Salesforce Campaign ID instead of just searching for active Salesforce campaigns.
- Understanding the conversation path options that the AI could take is improving greatly, but can still use some improvements for admin awareness when standing up a new conversation.
- Understanding what conversation types exist and how they differ from one another is sometimes difficult to self-serv, but the Conversica team is always very good about helping out explaining these.

Verified User
Program Manager in Marketing
Computer Software Company, 51-200 employeesSalesloft
- With great tools comes great responsibility - you NEED training and enablement for this tool.
- Being able to get a dialer phone number in a desired area is spotty, some of our major markets never have a number available in that area code.
- It'd be great if we could change the Person layouts - there's information that we'd like to display and we're limited to just showing a few custom fields.

Verified User
Manager in Sales
Computer Hardware Company, 1001-5000 employeesPricing Details
Conversica
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1,499 per installation
Conversica Editions & Modules
Edition
Starter Edition | $1,4991 |
---|
- per installation
Additional Pricing Details
A Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.Salesloft
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Salesloft Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Conversica
Conversica 8.5
Based on 6 answers
Tool is extremely powerful but comes with a heavy price tag. As long as we close more than 30 deals with year with Conversica's assistance it will be an easy choice to renew. If we don't we will have to figure out if these funds are best spent in other lead generation places.
Director of Marketing & Sales Operations
Salsa Labs, Inc.Internet, 51-200 employees
Salesloft
Salesloft 5.5
Based on 2 answers
The renewal really depends on who the client is. SalesLoft works for some clients better than others.
Mind Over MachinesMarketing and Advertising, 11-50 employees
Usability
Conversica
Conversica 9.0
Based on 1 answer
Standalone, it's very easy to use. It becomes a little more complicated when you're working with it as an integration in Salesforce.

Verified User
Employee in Marketing
Insurance Company, 51-200 employeesSalesloft
Salesloft 8.0
Based on 1 answer
SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Business Development Representative
Terminus: Account-Based MarketingMarketing and Advertising, 11-50 employees
Support Rating
Conversica
Conversica 8.9
Based on 137 answers
Our account manager and support rep have been extremely helpful in helping us get the system where we wanted it. Given our original use case as a lead qualifier, a lot of the conversations needed to be altered or exceptions created in order to provide the customization we needed. Our AM and support rep were able to accommodate most of our requests and were extremely helpful in working with us on a solution.

Verified User
Manager in Marketing
Computer Software Company, 5001-10,000 employeesSalesloft
No score
No answers yet
No answers on this topic
Implementation Rating
Conversica
Conversica 8.0
Based on 127 answers
The implementation went smoothly. The only advice I would give for anybody looking to integrate Conversica with Salesforce is to ensure that either you or somebody within your organization has experience with process builder as you'll need to create some processes to force your leads into Salesforce campaigns for the Conversica system to pick them up.

Verified User
Manager in Marketing
Computer Software Company, 51-200 employeesSalesloft
No score
No answers yet
No answers on this topic
Alternatives Considered
Conversica
I haven't looked into many other conversational ai products - we received a solid recommendation about using this and have been happy with the process and experience. Price was also pretty good, so we didn't feel a need to shop around on that front. If things change I'll do that homework, but we're happy for now

Verified User
Director in Marketing
Telecommunications Company, 501-1000 employeesSalesloft
CRM's typically have enablement tools built in, but they are designed to solve macro business problems and this is one of the areas in which they fail. SalesLoft focuses purely on engagement and results from that engagement, which it does fantastically. I would recommend it over using just your CRM or its competitor Outreach which we made the switch from.

Verified User
Representative in Sales
Events Services Company, 51-200 employeesReturn on Investment
Conversica
- We have found that each conversation type has a different ROI. Some are very hard to report off of, whereas others are easy. this is because some are more built around building awareness of what we offer where they may not purchase it for months down the line.
- Has helped us to save on salaries. If staff were to try to do the same thing our AI Assistant does, it would take them many hours to be as successful.
Associate Vice President of Experience
YMCA of Florida's First CoastHealth, Wellness and Fitness, 1001-5000 employees
Salesloft
- Improved Productivity - saving time on admin duties like booking meetings or sending emails at the "right" times each week.
- Increased email responses - seeing when prospects open my emails and contacting them shortly after is a godsend, especially because there is a new Seismic integration that allows me to see how long they viewed supporting documents or proposals.
- Opportunity Tracking - the stages and tags that are under each person in SalesLoft allow me to review all of the actions I've taken with a prospect without having to dig through old email chains.
Business Development Representative
NielsenMarket Research, 10,001+ employees