What users are saying about
152 Ratings
Top Rated
619 Ratings
152 Ratings
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Score 8.6 out of 100
Top Rated
619 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Conversica is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability

Likelihood to Recommend

8.6

Conversica

86%
95 Ratings
8.1

Salesloft

81%
217 Ratings

Likelihood to Renew

8.5

Conversica

85%
6 Ratings
5.5

Salesloft

55%
2 Ratings

Usability

9.0

Conversica

90%
1 Rating
8.0

Salesloft

80%
1 Rating

Support Rating

8.9

Conversica

89%
137 Ratings

Salesloft

N/A
0 Ratings

Implementation Rating

8.0

Conversica

80%
127 Ratings

Salesloft

N/A
0 Ratings

Likelihood to Recommend

Conversica

Conversica is an excellent tool if you have a large database of potential students, sales leads, or other forms of potential customers/users. It does not replace human interaction, but instead supplements it - allowing your admissions/sales/retention team to spend their time with those individuals that are in most need of assistance - whether that be because they are "hot leads" for a sale, students with a sincere interest, or customers needing assistance beyond the capabilities of an automatic system.
Maxwell Colburn | TrustRadius Reviewer

Salesloft

SalesLoft is very important to keep contact with your current leads but also with lost opportunities or to nurture your pipeline. You can manage the sales cycle through SalesLoft, send calendar links, create automated cadences and get statistics about them in order to see if they are working properly. SalesLoft is integrated within Gmail which is very convenient.
Anonymous | TrustRadius Reviewer

Pros

Conversica

  • Conversica is great at working low level leads and surfacing those that are in fact interested in your product or service.
  • Conversica is also useful in weeding out leads that are not strong.
  • Since Conversica is sending emails to various prospects, customers and opportunities, it allows sales, account managers, service etc, to focus on other activities, thereby saving time and freeing up resources.
John Mitzel | TrustRadius Reviewer

Salesloft

  • User-Interface: I think it has a great layout and is easy, friendly to use.
  • Cadences: These make it super easy/efficient to organize your prospects and customers.
  • Email: The email features are great which make it easier when you can have certain templates to choose from or snippets.
Jack Carlson | TrustRadius Reviewer

Cons

Conversica

  • The method of standing up campaigns can be a little tedious for administrators because it uses copy/paste of Salesforce Campaign ID instead of just searching for active Salesforce campaigns.
  • Understanding the conversation path options that the AI could take is improving greatly, but can still use some improvements for admin awareness when standing up a new conversation.
  • Understanding what conversation types exist and how they differ from one another is sometimes difficult to self-serv, but the Conversica team is always very good about helping out explaining these.
Anonymous | TrustRadius Reviewer

Salesloft

  • With great tools comes great responsibility - you NEED training and enablement for this tool.
  • Being able to get a dialer phone number in a desired area is spotty, some of our major markets never have a number available in that area code.
  • It'd be great if we could change the Person layouts - there's information that we'd like to display and we're limited to just showing a few custom fields.
Anonymous | TrustRadius Reviewer

Pricing Details

Conversica

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$1,499 per installation

Conversica Editions & Modules

Edition
Starter Edition$1,4991
  1. per installation
Additional Pricing Details
A Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.

Salesloft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Salesloft Editions & Modules

Additional Pricing Details

Likelihood to Renew

Conversica

Conversica 8.5
Based on 6 answers
Tool is extremely powerful but comes with a heavy price tag. As long as we close more than 30 deals with year with Conversica's assistance it will be an easy choice to renew. If we don't we will have to figure out if these funds are best spent in other lead generation places.
Vinny Poliseno | TrustRadius Reviewer

Salesloft

Salesloft 5.5
Based on 2 answers
The renewal really depends on who the client is. SalesLoft works for some clients better than others.
Meredith Walter | TrustRadius Reviewer

Usability

Conversica

Conversica 9.0
Based on 1 answer
Standalone, it's very easy to use. It becomes a little more complicated when you're working with it as an integration in Salesforce.
Anonymous | TrustRadius Reviewer

Salesloft

Salesloft 8.0
Based on 1 answer
SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Sam Knight | TrustRadius Reviewer

Support Rating

Conversica

Conversica 8.9
Based on 137 answers
Our account manager and support rep have been extremely helpful in helping us get the system where we wanted it. Given our original use case as a lead qualifier, a lot of the conversations needed to be altered or exceptions created in order to provide the customization we needed. Our AM and support rep were able to accommodate most of our requests and were extremely helpful in working with us on a solution.
Anonymous | TrustRadius Reviewer

Salesloft

No score
No answers yet
No answers on this topic

Implementation Rating

Conversica

Conversica 8.0
Based on 127 answers
The implementation went smoothly. The only advice I would give for anybody looking to integrate Conversica with Salesforce is to ensure that either you or somebody within your organization has experience with process builder as you'll need to create some processes to force your leads into Salesforce campaigns for the Conversica system to pick them up.
Anonymous | TrustRadius Reviewer

Salesloft

No score
No answers yet
No answers on this topic

Alternatives Considered

Conversica

I haven't looked into many other conversational ai products - we received a solid recommendation about using this and have been happy with the process and experience. Price was also pretty good, so we didn't feel a need to shop around on that front. If things change I'll do that homework, but we're happy for now
Anonymous | TrustRadius Reviewer

Salesloft

CRM's typically have enablement tools built in, but they are designed to solve macro business problems and this is one of the areas in which they fail. SalesLoft focuses purely on engagement and results from that engagement, which it does fantastically. I would recommend it over using just your CRM or its competitor Outreach which we made the switch from.
Anonymous | TrustRadius Reviewer

Return on Investment

Conversica

  • We have found that each conversation type has a different ROI. Some are very hard to report off of, whereas others are easy. this is because some are more built around building awareness of what we offer where they may not purchase it for months down the line.
  • Has helped us to save on salaries. If staff were to try to do the same thing our AI Assistant does, it would take them many hours to be as successful.
Kathy Cannon | TrustRadius Reviewer

Salesloft

  • Improved Productivity - saving time on admin duties like booking meetings or sending emails at the "right" times each week.
  • Increased email responses - seeing when prospects open my emails and contacting them shortly after is a godsend, especially because there is a new Seismic integration that allows me to see how long they viewed supporting documents or proposals.
  • Opportunity Tracking - the stages and tags that are under each person in SalesLoft allow me to review all of the actions I've taken with a prospect without having to dig through old email chains.
Sephora Hibbler | TrustRadius Reviewer

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