What users are saying about
Top Rated
127 Ratings
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Top Rated
382 Ratings
Top Rated
127 Ratings
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Score 8.2 out of 100

SalesLoft

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Top Rated
382 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Conversica

  • Great at helping marketing and sales surface leads that might be interested in your product.
  • Great at working low level leads and see if there are opportunities within a large number of leads
  • Great at providing a more personal touch, ie it looks like it is coming from an actual person vs. a marketing-driven, standardized email.
  • Since you are allowing Conversica to do a lot of the manual work of emailing and working low level leads, it really helps free up work of your sales team which would otherwise cost more.
John Mitzel | TrustRadius Reviewer

SalesLoft

SalesLoft is a great way to stay on top of contacts and leads to ensure they are getting contacted in the right way, at the right time. Use this tool to increase outbound contacts through drip campaigns and automated email steps within cadences. This is not a great way to view intents and needs of customers or to use for marketing only.
Amanda Muirhead | TrustRadius Reviewer

Pros

Conversica

  • Conversica does a good job of prospecting.
  • We love that they have a follow up feature that allows us to hold our staff accountable for reaching out to those who are interested in timely manner.
  • The dashboard in Conversica helps us to both navigate current conversations and leads easily, as well as view the progress of current and past conversations.
Kathy Cannon | TrustRadius Reviewer

SalesLoft

  • Cadence Management - we can add and edit cadences based on a specific product line we want to sell or an event that our prospects and our reps attended.
  • Activity Tracking - we can see all of the calls, emails, reminders, and tasks we have completed on an account or person basis.
  • Templates & Snippets - we can easily create templates and snippets for common objections, questions, or ask for feedback.
  • Dialer - we can use common dispositions to log calls, which allows us to track what types of conversations we're having, if at all.
Sephora Hibbler | TrustRadius Reviewer

Cons

Conversica

  • There are some parts of email templates that are not customizable. This makes it difficult to change sentence structure.
  • There are times when the AI assistant is reaching out to leads at the same time as one of our sales reps. Often this is because the salesperson didn't follow the proper process in turning the assistant off but it happens often enough that I wish the process was simplified.
Adriana Zupan | TrustRadius Reviewer

SalesLoft

  • Salesloft needs to vamp up their Rules management capabilities. To have the ability to create more rules in which (more fields & more open fields) cadences can be applied - for example. There should be a rule that one prospect can't be part of 2 cadences at the same time or of some sort. Or to somehow handle duplicates in the system (duplicate outreach) so customers don't get reached out to twice or at the same time by different account managers. (clean up data issues with rules)
  • SalesLoft could have more cross-functional visibility for teams to share cadences. I think it's not that easy to find Team Cadences or to filter Cadences.
  • SalesLoft should have better metrics for successful campaigns. It should be able to rank or rate the best campaigns across teams so that we can know for best practices which are the best campaigns to continue using and which ones to now. So rank them by "Open Rate" or "View Rate" or "Click Rate" just to have better analytics and a dashboard to track success metrics.
Tina Lai | TrustRadius Reviewer

Likelihood to Renew

Conversica

Conversica 8.5
Based on 6 answers
Tool is extremely powerful but comes with a heavy price tag. As long as we close more than 30 deals with year with Conversica's assistance it will be an easy choice to renew. If we don't we will have to figure out if these funds are best spent in other lead generation places.
Vinny Poliseno | TrustRadius Reviewer

SalesLoft

SalesLoft 5.5
Based on 2 answers
No answer on this topic is available.

Usability

Conversica

Conversica 9.0
Based on 1 answer
No answer on this topic is available.

SalesLoft

SalesLoft 8.0
Based on 1 answer
SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Sam Knight | TrustRadius Reviewer

Support Rating

Conversica

Conversica 8.6
Based on 130 answers
We had a lot of pushback in the beginning from our sales staff. No one likes it when their weaker areas are pointed out and made public; nor do they like anyone/anything working "their" leads. However, once they saw that Conversica's AI was able to engage leads that were not responding to them, they quickly bought in and are happy to have it!
Joseph Davis | TrustRadius Reviewer

SalesLoft

No score
No answers yet
No answers on this topic

Implementation Rating

Conversica

Conversica 8.2
Based on 83 answers
Implementation went very smooth. They did a nice job of handing off from sales to our support team. They also did well with Salesforce technical questions. There was some things we could not do ourselves and relied completely on the support rep. I didn't like that.
Mike Bryant | TrustRadius Reviewer

SalesLoft

No score
No answers yet
No answers on this topic

Alternatives Considered

Conversica

We do not see any competitors to Conversica, that offer the same or similar value proposition. We selected Conversica after experiencing disappointing ROIs over 7+ years at predecessor companies, with 90% of the vendors or solution providers out there, none of whom offer anything remotely close to Conversica's services.
Dirk Davis | TrustRadius Reviewer

SalesLoft

SalesLoft is a competitor to InsideSales.com. I love the native integrations InsideSales provides, but I more love the account based targeting that SalesLoft better supports. If you want a more direct integration where you can use automation features within Salesforce, InsideSales is much better. But if you need more automation and not caring if it's native or not in SFDC, SalesLoft is much better
Corey Calder | TrustRadius Reviewer

Return on Investment

Conversica

  • No lead gets left behind. Your agent doesn't get sick, take vacation or have any lapse in productivity.
  • Employee efficiency. Our teams can now focus on the great leads rather than getting overwhelmed with hundreds of contacts to follow up with.
David Da Silva | TrustRadius Reviewer

SalesLoft

  • I'm sure there has been a huge positive ROI in terms of our team's overall productivity and efficiency in comparison to not having anything at all. However, it's hard to say what the ROI is or would be in comparison to another tool in this space as I have not tried any.
Joey Backs | TrustRadius Reviewer

Screenshots

Pricing Details

Conversica

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Conversica Editions & Modules

Edition
Starter Edition$1,4991
  1. per installation
Additional Pricing Details
A Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.

SalesLoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesLoft Editions & Modules

Additional Pricing Details

Add comparison