What users are saying about

Coupa vs Expensify

Coupa
76 Ratings
Expensify
293 Ratings

Coupa

76 Ratings
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Score 8 out of 100

Based on 76 reviews and ratings

Expensify

293 Ratings
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Score 8.3 out of 100

Based on 293 reviews and ratings

Attribute Ratings

  • Coupa is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.5

Coupa

95%
23 Ratings
7.3

Expensify

73%
86 Ratings

Likelihood to Renew

Coupa

N/A
0 Ratings
10.0

Expensify

100%
8 Ratings

Usability

Coupa

N/A
0 Ratings
7.0

Expensify

70%
1 Rating

Support Rating

Coupa

N/A
0 Ratings
8.6

Expensify

86%
84 Ratings

Likelihood to Recommend

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.

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JR Miller | TrustRadius Reviewer
JR Miller
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Expensify

Expensify is perfect for a small team or a small business. It's affordable (I believe there is even a free version) and it is very easy to submit reports and to teach others how to submit reports. For a larger business, a one-stop shop for travel and expenses might be a better option. Larger companies might want more analytics as well, although Expensify does allow you to run reports.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.

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Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer
Scott Coleman CPSM, CPSD, C.P.M
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Expensify

  • Ease of use: it's easy to learn Expensify, the layout and navigation are easy to follow.
  • Reminders: you can set reminders for yourself to submit reports daily, weekly or monthly.
  • Uploading receipts: you can scan receipts on your phone or take pictures and attach.

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Jason Carlage | TrustRadius Reviewer
Jason Carlage
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Cons

Coupa

  • I would like to see an image of my uploaded documents. I see the success message but always have to check it after to make sure it is the right one. A preview of that image would help. One that I can click on and view.

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Anonymous | TrustRadius Reviewer
Verified User
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Expensify

  • The SmartScan feature sometimes has typos. I don't know enough about the technology to even know if this is something that could be better.
  • The user experience is a little bit clunky when SmartScan doesn't work and you have to do things manually. Not sure a way around this, though.

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Jared Lyda | TrustRadius Reviewer
Jared Lyda
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Pricing Details

Coupa

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Coupa Editions & Modules

—
Additional Pricing Details
—

Expensify

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$5 per month

Expensify Editions & Modules

Edition
Track4.991
Submit4.991
Collect5.002
Control5.003
  1. Per Month (Free for 25 SmartScans per Month)
  2. Per User Per Month with Expensify Card with Pay-Per-Use Price of $10 per User per Month
  3. Per User Per Month with Expensify Card with Pay-Per-Use Price of $18 per User per Month
Additional Pricing Details
—

Likelihood to Renew

Coupa

No score
No answers yet
No answers on this topic

Expensify

Expensify 10.0
Based on 8 answers
We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future

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Vlad Merson | TrustRadius Reviewer
Vlad Merson
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Usability

Coupa

No score
No answers yet
No answers on this topic

Expensify

Expensify 7.0
Based on 1 answer
Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Coupa

No score
No answers yet
No answers on this topic

Expensify

Expensify 8.6
Based on 84 answers
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.

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Lisa Shapiro | TrustRadius Reviewer
Lisa Shapiro
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Alternatives Considered

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.

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Robyn Mankoski | TrustRadius Reviewer
Robyn Mankoski
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Expensify

I am unaware of any competitors, but I am VERY happy with Expensify. At this point, we are not interested in shopping for any other alternatives. The only case that we have made for switching away from Expensify would be switching to an ERP (Sage Intacct) which is capable of handling expense statement coordination on its own. That said, it is unfair to compare Expensify to Sage Intacct. Furthermore, I am not sure that Sage Intacct's Expensify-like module is better than Expensify.

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

Coupa

  • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
  • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
  • Ease of use has led to mass adoption and more prompt processing of expenses

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Jess Pramov | TrustRadius Reviewer
Jess Pramov
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Expensify

  • Time spent by the AP processors on expense reports has been reduced from eight hours per week to two hours per week.
  • Errors in expense reports that make it all the way to the disbursement stage have been reduced from five per months to zero.

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Anonymous | TrustRadius Reviewer
Verified User
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Screenshots

Expensify

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